How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for faucet repair
Clear ✕All 182 Google reviews tagged “Faucet repair” · showing 40
The price was way to high for the repairs needed.
Great service as always, this time within just two hours. Can't beat this company - always friendly and professional.
I have a service agreement with Benjamin Franklin Plumbing. My master bath bathtub faucet had been dripping for a week. I booked an appointment this morning and they were here at 12:30. Jarrad arrived and discovered that my high quality faucet and handles needed a particular tool ,in order to change the cartridges.…
We had an excellent experience with Benjamin Franklin Plumbing, and especially with our plumber, Chris. We had been dealing with a slow leak around our master shower and were concerned that fixing it might require tearing out the shower pan and potentially turning into a major bathroom repair. Chris took a careful,…
Jesse came to remove my Pot Filler Faucet and an outdoor hose valve that had stopped working. Very responsive, professional and knowledgeable. Very satisfied with the work.
Jessy from Benjamin Franklin Plumbing deserves special recognition. He came out the very next day after we called and was professional, positive, and incredibly patient with all of our questions. He’s especially kind and helpful with older folks, which we deeply appreciated. On a 100+degree day, he efficiently…
Very knowledgeable and explained everything
Ruan did a great job
Ryan was great! On time and knowledgeable. Very friendly as well. Highly recommended.
Fantastic service. Great repairman. Arrived on time, did a great job. Very satisfied.
Exceptional service! I'm thoroughly impressed by the quality of service, professionalism, and craftsmanship exhibited by the technician. Benjamin Franklin Plumbing is a standard by which other service companies should be measured. A+++
Brandon did a great job... crazy level of genuine interest in all things plumbing and understanding of how it all works!
They did a good job. Rerouted intake water cut off valve and pressure reducer from crawlspace to easy access in garage!
Fast, friendly, professional service!
I’ve had Joe come service our houses a handful of times and I can’t imagine a more effective, thorough and straightforward professional in the trade. I’ve requested Joe everytime.
Tech was good but price was too high.
First, your company is the best and only plumbing company I use. Brandon is the best and he taught me some things. Whatever you are paying him it needs to be more. A+A+...
We’ve been customers for over 25 years, and we remain loyal customers because of the excellent service. The crew is extremely knowledgeable, helpful, and kind. They are professional and take care of your property. We trust them implicitly and use them for all of our plumbing needs. Today we had Brandon, and he was fantastic and very efficient.
Brandon is courteous and professional.
Jessy was thorough, wore his boot covers, left my bathroom clean and very polite! I will definitely use again in the future!
Great work and very nice also very punctual
Ryan Marx was fabulous. Took care of all my many needs, and is a congenial man with good people skills. Will ask for him again.
Brandon is exactly what I needed. He is technically excellent, very professional and did a great job.
Jeremy did a great job and patiently explained everything. Thank you!
Jessy Bowman was honest and professional and did a great job. I can recommend him and the work Benjamin Franklin Plumbing has done for us.
Jessy was incredibly helpful and went above and beyond - tested our water pressure regulator to determine why our faucets were failing and found that was failing too so repaired both
Joe always do an excellent job! I couldn’t ask for better service. He’s friendly to me and doesn’t seem to mind my yelping dog. 🤣 Thanks Joe!
Everything about his visit was high quality!! Friendly, knowledgeable! Joe was gracious and thorough
Ryan did a great job and was very personable!
Jarrad was extremely detailed with explaining issues he recommended be repaired or replaced. He worked nonstop for over 5 hours fixing everything.
Fast and comprehensive service plus he was just a very nice and polite young man. Whatever you are paying him is not enough. He is a great ambassador for your company. 😄
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
thankful for their expertise!!!
Another fantastic job! Quick and professional…
Joe did a great job. Very service-oriented.
We had service yesterday from Benjamin Franklin Plumbing and "Joe". He was courteous, knowledgable, quick to find the problems and solve them and he had a great sense of humor....it was a delight to have him service our problems.
Joe arrived on time, performed his inspections, then fixed the problem. Response time was less than 35 minutes. Quick service with quality results What more can one ask for?
Quentin was amazing. Explained what we needed and was super thorough. Will be using again. 1/25 Joe was just out here, did an amazing job!
Very thorough, professional, and responsive to my questions and concerns. Have always been pleased with this company.
Graham was outstanding! Great young man on top of being a professional.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
