Experts Reviews · Company report
Benjamin Franklin Plumbing of Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Benjamin Franklin Plumbing of Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Benjamin Franklin Plumbing of Nashville is better than 89% of leak detection services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Benjamin Franklin Plumbing of Nashville is better than 86% of leak detection services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Benjamin Franklin Plumbing of Nashville is better than 88% of leak detection services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Benjamin Franklin Plumbing of Nashville is better than 97% of leak detection services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Benjamin Franklin Plumbing of Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Benjamin Franklin Plumbing of Nashville is better than 30% of leak detection services.D
30

Reviews for your job

Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.

Benjamin Franklin Plumbing of Nashville for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$654
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Garbage disposal installation” · showing 20

Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quick service and resolved the issue! Jessy did an outstanding job!

Paid $1–200Great priceGarbage disposal installation
Rosalind9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tyler is always very polite, respectful, professional. He stick with the job until the customer is satisfied..and disposition stays kind and professional. Keep up the good work..Tyler!!

Paid $400–600Reasonable priceOutdoor plumbing system repair+ Quality
JimLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

John was the plumber came out to fix our disposal. He was very knowledgeable and efficient. Install went great! I always use Benjamin Franklin plumbers.

Paid $200–400Great priceGarbage disposal installation
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jeremy was on time. Very friendly, thorough and explained what the inspection included. He helped with a shower issue. I decided to go ahead and replace my garbage disposal which you’ve recommended many times. Everything was done efficiently!

Paid $400–600Not sureGarbage disposal installationFaucet installation
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joe did a great job and really helped us out.

Paid $600–800Garbage disposal installation
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chris did a great job! He’s so polite and efficient

Garbage disposal installation
Fleming5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jarrad came out quickly and replaced an old disposal. He always does a great job for us!

Paid $600–800Reasonable priceGarbage disposal installation
Tony11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt and polite !

Paid $600–800Reasonable priceGarbage disposal installation
Randy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I how do you use Ryan several times over the years and he has done a fantastic job every time. Friendly knowledgeable, and on time

Garbage disposal installation
KimbolLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jessie solved my issue with diligence and had a great personality as well!

Plumbing leak detectionGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jessy arrived promptly & put his shoe covers on at the door. He introduced himself & got right to diagnosing problem and work to be done. Jessy reviewed what the issue was and options to repair/replace. He professionally communicated and was patient in waiting for our decision to move forward. We look forward…

Reasonable priceGarbage disposal installation
Ryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ben Franklin Plumbing has great people and excellent service. They’ve always been able to get someone out within 1-2 days after I call them. Jarrad is awesome!

Paid $700–800Reasonable priceGarbage disposal installation
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Had annual inspection due to my membership in their Benjamin Franklin maintenance program. My technician was prompt, courteous, thorough, and professional throughout the entire inspection. He pointed out helpful tips and also showed me certain things to keep an eye on going forward. I was very impressed with the…

Paid $600–700Reasonable priceService not listed+ Value
George8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…

Plumbing leak detectionFaucet installationGarbage disposal installation
Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Matt was very professional and courteous. It was a little on the expensive side but he did an excellent job.

Garbage disposal installationFaucet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Gene9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good experience with tech very professional

Toilet repairGarbage disposal installationGarbage disposal repair
Philip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ryan is an experienced professional who quickly repaired my dripping kitchen faucet. I always request Ryan when I have a plumbing issue. He has installed my water heater, replaced a garbage disposal, fixed running toilets, replaced toilet shut off valves, and repaired several faucets. Call Ben Franklin Plumbing and request Ryan Marx today!

Toilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Dalene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Graham was very professional, knowledgeable and worth every penny!

Garbage disposal installationWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Joe did a great job explaining the issue to me and working on a resolution. Great service!

Garbage disposal installation+ Punctuality+ Quality+ Professionalism
Betty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This was the yearly inspection. He checked the bathrooms, outside faucets, clothes washer, drained the water heater (no problem) garbage disposal ( was a little sluggish), determined that the dishwasher leaking was from a bad seal. Great job. Nice and friendly.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Punctuality+ Quality+ Value

Show more garbage disposal installation reviews (29 more) →

Price

$680+63% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 68%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair239$176–$656
Plumbing leak detection231$78–$630
Plumbing pipe repair207$322–$1.1k
Faucet repair179$166–$529
Water heater repair177$78–$466
Drain cleaning155$161–$493
Plumbing leak repair125$227–$807
Water heater installation123$1.2k–$2.5k

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