How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for plumbing leak detection
Clear ✕All 231 Google reviews tagged “Plumbing leak detection” · showing 60
Jessy was incredibly polite, thorough and timely! Great communication with the company from start to finish. Will definitely be using again!
I have used Benjamin Franklin plumbing for several years now, and I am always pleased with the high-quality of service I receive. To a technician, they have been courteous, with high knowledge of their trade and what can and cannot be done (I asked if an outdoor faucet could be moved and the tech explained why it…
We had an excellent experience with Benjamin Franklin Plumbing, and especially with our plumber, Chris. We had been dealing with a slow leak around our master shower and were concerned that fixing it might require tearing out the shower pan and potentially turning into a major bathroom repair. Chris took a careful,…
Very knowledgeable and explained everything
Professional and friendly service/found problem and solved it quickly. Knowledgeable and experienced. Highly rec.
John was on time both visits and quickly figured out the problem. Came back and installed new faucet and fixed all my issues!
Graham was very friendly and professional. He made it to my house in minutes after I called and did everything needed. Highly recommend Graham and Ben Franklin
Brandon did a great job... crazy level of genuine interest in all things plumbing and understanding of how it all works!
Fast, friendly, professional service!
I’ve had Joe come service our houses a handful of times and I can’t imagine a more effective, thorough and straightforward professional in the trade. I’ve requested Joe everytime.
👍 great
First, your company is the best and only plumbing company I use. Brandon is the best and he taught me some things. Whatever you are paying him it needs to be more. A+A+...
We’ve been customers for over 25 years, and we remain loyal customers because of the excellent service. The crew is extremely knowledgeable, helpful, and kind. They are professional and take care of your property. We trust them implicitly and use them for all of our plumbing needs. Today we had Brandon, and he was fantastic and very efficient.
Brandon is courteous and professional.
Jessy was thorough, wore his boot covers, left my bathroom clean and very polite! I will definitely use again in the future!
Friendly and helpful
Joe with Benjamin Franklin Plumbing took care of my clogged toilet in 5 minutes. He was very professional and answered all my.questions. Joe even was friendly to my dog! Great experience!
Jessie solved my issue with diligence and had a great personality as well!
Ryan Marx was fabulous. Took care of all my many needs, and is a congenial man with good people skills. Will ask for him again.
Franklin plumber came out to evaluate the reason my pilot light went out on the water heater. Decided to replace 12 year old water heater and install flexible piping for dishwasher. All work done well and quickly.
Jeremy did a great job and patiently explained everything. Thank you!
I had a great experience with Ben Franklin Plumbing. Jessy came out to diagnose my outdoor spigot, which was pushing water back into the garage. He removed the faucet assembly, identified the crack caused by February’s freeze, and explained why the frost‑proof model failed despite having a winter bib. He was…
Jessie Bowman was prompt. We were fearing a water leak somewhere. Jesse checked everywhere outdoors and under the house. Could not find anything wrong. He checked the 3 compressor, all working. He then did the yearly inspection of our "Hot Water on Demand" system. Would welcome Jessee back any time.
Fred and Charles were consummate professionals. They arrived right on time and completed the job efficiently and to our satisfaction. John R. was great with providing an original diagnosis and Scott T. was super helpful with providing a quote and scheduling. We have used Ben Franklin in the past with similar…
Brandon Perry great job !! My wife and I recently had a drain concern at our primary residence, we reached out to Benjamin Franklin Plumbing, and it was easy to schedule a visit from one of their teammates on the same day. We had the privilege of working with Brandon Perry from, Benjamin Franklin Plumbing, And he…
Jarrad was extremely detailed with explaining issues he recommended be repaired or replaced. He worked nonstop for over 5 hours fixing everything.
Fast and comprehensive service plus he was just a very nice and polite young man. Whatever you are paying him is not enough. He is a great ambassador for your company. 😄
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
Fred’s experience is unmatched and it only took him less than an hour to find the mysterious water leak that other experts were unable to find. Work was thorough and completed in a timely manner. Highly recommend!
John R. Fixed a tricky problem with our bathtub.
thankful for their expertise!!!
Joe did a great job identifying the leak and getting it taken care of quickly. He was friendly and super knowledgeable, explaining the process while he was working. Thanks Joe!!!
Great service. He was very professional and replaced a leaking toilet and worn out part causing a drip from the shower head.
OMGGGGGGGG!!!!! THEY ARE THE ABSOLUTE BEST!!!!!😘😘💗💗 I called them at 7am. At my house by 9am. Done replacing rusted old bath tub pipes and cleaned up! Didn't track my white carpet at all! And were DONE at 11am! BF y'all ROCK!!!!💯
Very thorough, professional, and responsive to my questions and concerns. Have always been pleased with this company.
Ryan did an excellent job. I highly recommend him.
John Russell was professional and knowledgeable. He found the problem, repaired my water pipe, and referred me to a professional restoration company.
Gary was very professional and did a great job resolving our plumbing issues! Thank you!
Outstanding customer service.
Austin was efficient and polite. He was easy to work with.
Tyler was on time. Did a great job explaining & fixing the problem. He also did a great job with cleaning up. A+ thank you Tyler.
Graham arrived w/in an hour of my phone call to request service. He figured out the issue w/in 15 minutes, did the job efficiently and with no mess. He was respectful of my home, always wearing shoe covers when entering my home, which was done multiple times. I'll always use Franklin Plumbing
Fred, Zach and the team did great work and were on time and finished early.
Dakota the technician was very knowledgeable and professional. He took time to explain everything to me. He answered all my questions and made valuable recommendations. He deserves a raise!
Graham is very personable, efficient and thorough. Replaced pressure valve in short order. Excellent service
He was responsible and intelligent. He fixed our problem in seconds and was very professional!! We will ask for Jessy Bowman, again! Every time!! He was the best.He fixed the valve and he installed washer and got rid of old one. Thank you!! He is personable with every client.
They took care of my anxiety and answered all my questions. They had to come back and take care of an issue. Everything is fine now. Great job these guys did. Austen Goodman was my plumber and he was the nicest and very helpful to me. I will be wanting Austen for all my work. Very professional and polite young man.
John was on time, curtious and listened to my concerns about a few minor issues with our plumbing. He throughly checked the entire home, and discovered where a tub faucet was leaking, which he repaired. Having a yearly inspection done is worth the time. Thanks for helping to keep our plumbing working properly.
Graham was great! Fixed what the guys that installed my dishwasher messed up. I couldn’t be more pleased.
Always have had a great experience with the Benjamin Franklin team!
Ryan was AMAZING! So friendly and knowledgeable.
Quentin is the best. He succeeded where others failed.
Graham was amazing and informative and very helpful!
Just had a plumbing issue resolved. The service was great!
Ryan has serviced our home in the past…always nice to work with a familiar face! He quickly assessed our plumbing issue; discussed the solution with me and determined the price for my consideration. Upon my acceptance he jumped to the task at hand and made the repairs. I’m totally impressed with their…
Personable excellent service
Colton was professional and courteous. Found and fixed issues same day.
Colton and Graham (I think?) were on time, professional, clear in their explanations of the service and the cost, thorough, and efficient. They also showed a great sense of humor and personality as they went about their business. Excellent service! Update: Had a clogged garbage disposal a year later, Joe came out…
Very quick response and was able to fix our leak.
If you want professional service to help with an emergency Dakota is your guy!! Highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
