How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for sewer repair
Clear ✕All 33 Google reviews tagged “Sewer repair”
Ryan was professional and courteous. He tackled a difficult job and worked until it was completed.
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
Great service, timely and helpful giving preventive maintenance tips
I've been with Ben Franklin for MANY years and have always had the BEST experiences. The people they hire are some of the most experienced, genuine, respectful and interesting people I meet. I have to be careful I don't chat so much to distract them, but they're so sociable and kind that I enjoy (contrary to…
I always get great quality service from Benjamin Franklin Plumbing. My go-to plumbers for years! Colton does my annual service on my tankless and annual inspection. Colton very quickly figured out where the frozen pipes were during this arctic weather, defrosted them and had hot water running again in no time. When…
Niel was very prompt, explained what needed to be done and why. Cleaned after the work. Friendly and enjoyed talking with him. Provided a quote for needed repair to the toilet. Thanks for continued great service.
Worked hard and explained options. Ryan and Jose
10/2023 Edit: We just had Joe come and help us identify an issue and correct it in less than 1 hour! He even took the time to explain what were the potential causes and helped us understand the problem once identified. Benjamin Franklin scores another win! Original Post: Every Benjamin Franklin technician who has…
I had an issue with repeating clogs in the sewer line to our septic tank. It was very hard to diagnose the cause, but they were able to do so. The service was on-time, expert, and professional. I have no issue recommending them, and I will certainly use them again if needed.
Showed up within an hour of calling, was presented with, what I would think, is just the worst situation possible and he did it with a smile, somehow! Great job getting our stuff fixed and I’m thankful!! He walked me through what happened, and what I can do to keep it from happening again. And when he left it was all cleaned up!
Really appreciate this company. Their team is very professional and helps to problem solve and save money where possible.
Ryan did a great job. He was very knowledgeable and explained everything he did.
About 5 years ago this company installed a new sewer line from the house piping to the city main. They also installed a new water line from the house to the meter. They put in a cleanout pipe too by my house. These guys are SO Professional and don't mind how many questions you ask. Last week I called because the…
Our tub was clogged. Benjamin Franklin (BF) sent a plumber who failed to unclog the drain and took hundreds of hard-earned US Dollars. He suggested our pipes had collapsed beneath the slab as the cause for his failure. Curious to discover if BF had a technician or a brand problem, a supervisor was dispatched to…
Benjamin Franklin showed me the live video of my sewer issue - no guessing.
Water line broke in the front yard, I expected several days of digging but Bryson went right to the spot, dug and repaired it all, filled the hole back in and there’s almost no sign that he was there. Excellent.
Very pleased with the responsiveness and professionalism of Ben Franklin Plumbing.
Really like the job performance and ability to communicate well. Would recommend without pause
Having you entire sewer line replaced can be a pretty intimidating, but all my contact with Benjamin Franklin Plumbing was transparent and profession and helped ease the anxiety. They arrived on time, texted me en route and called several times during the job to give me updates. Honestly, it was completely…
Had a great experience with this company. They came on time, assessed our problem and offered a same day solution. We had a new ejector pump in our basement installed same day, the day before thanksgiving! Very thankful for their service and would use again.
Jack was very professional. I kept asking him questions and he was very polite in explaining how and why things work. Every thing was done in a timely manner and clean after he left. Highly recommend Jack and Benjamin Franklin.
Ben did a great job of communicating with me through the entire job. The job came in $500 under another large home repair company's bid. Great value!
Colton was great! He had my problem fixed in no time. He gave me suggestions to help prevent problems in the future! Very Professional and knowledgeable! I will definitely use Benjamin Franklin Plumbing for all my plumbing needs and highly recommend Them!! Great service and reasonable prices ❤️
Justin has been to my house several times recently for various plumbing problems. He fixed all my problems, explained numerous things about how our plumbing works, and gave me recommendations for preventing problems in the future. He was conscious about saving us money and gave very good advice. I will definitely use Ben Franklin Plumbing in the future.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
