How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for toilet repair
Clear ✕All 244 Google reviews tagged “Toilet repair” · showing 60
The price was way to high for the repairs needed.
Great service as always, this time within just two hours. Can't beat this company - always friendly and professional.
You can’t go wrong with Benjamin Franklin plumbing!!! Always a supreme job!!
Jessy went above and beyond in taking care of us. He thought outside the box, made calls for more input, had Benjamin Franklin make a delivery to us while he was there... great attitude, excellent work. THANK YOU SO MUCH!
I have used Benjamin Franklin plumbing for several years now, and I am always pleased with the high-quality of service I receive. To a technician, they have been courteous, with high knowledge of their trade and what can and cannot be done (I asked if an outdoor faucet could be moved and the tech explained why it…
The technician was courteous & efficient.
John Russell was wonderful! Knowledgeable, professional, and patient with my questions! I’m so happy to have a great plumber I can call when I need it!
came the same day we called. john was courteous and explained what was going on. service finished the same day.
Very knowledgeable and explained everything
Professional in every respect. Answered fully all questions. All around pleasant experience.
Ryan was professional and courteous. He tackled a difficult job and worked until it was completed.
Exceptional service ~ very happy with our experience!
Graham was very friendly and professional. He made it to my house in minutes after I called and did everything needed. Highly recommend Graham and Ben Franklin
Showed up on time and did excellent work, would highly recommend
Chris is an excellent plumber. Ben Franklin (Barnes Plumbing) has handled our plumbing work for 25 years and they are always dependable and excellent. Great service.
We’ve been a Benjamin Franklin customer for years. Always pleased with their service!
Ryan did an awesome job today!
Jessie was right on time and completed the work efficiently!
John did a great job.
Chris did a great job rebuilding our toilet . He has a very positive attitude and was good to work with. Very polite
Brandon Perry was on time for my appointment. He arrived knowing exactly what was to be serviced and asked if I needed anything else serviced. He was efficient, very knowledgeable, friendly and worked until all was completed. I will request him in the future for any of my plumbing needs.
Jarrad provided very professional and friendly service. It was also a pleasure talking with a fellow veteran.
They did a good job. Rerouted intake water cut off valve and pressure reducer from crawlspace to easy access in garage!
Could not be better
Excellent job by Ryan - - very friendly, knowledgeable and a verycapable plumber! Thanks.
Chris Lewis did a magnificent job. He overcame the problems which kept cropping up. I was fully informed every step of the way. Chris was courteous, professional, and efficient. His visit and work were good value for what we received.
Awesome!!! Fast!
He arrived early and fixed the problem right away! Great plumber service. Highly recommend!
Excellent service. Brandon did excellent work guiding me through an unexpected repair.
Had a massive clog that backed up my whole house. Called on Saturday morning and they had someone out right away. The plumber they sent out was courteous and professional. Very pleased with with them all the way around. I will recommend them to all my friends!
Joe Machado Jr. from Benjamin Franklin arrived on Saturday morning and got to business. He diagnosed the problem quickly and accurately and laid out options. Work was done proffesionaly and efficiently and Joe’s attitude was phenomenal. Highly recommend.
Jessy was very knowledgeable and explained the process and what to expect.
Joe was a very knowledgeable in his profession. He’s been to our home on several occasions and we’re always very pleased with his service.
Brandon is courteous and professional.
Jessy was thorough, wore his boot covers, left my bathroom clean and very polite! I will definitely use again in the future!
Jeremy Bales was great. He did a very good job & was very professional with his work!!
John did a great job! Arrived early, quickly diagnosed the problem, and did the repair! Extremely happy!!
Arrived very shortly after call to company,examined the problem,and repaired it almost immediately
Ryan Marx was fabulous. Took care of all my many needs, and is a congenial man with good people skills. Will ask for him again.
Excellent work! Quickly completed by a very nice technician!
Always on time..most knowledgable...friendly..neat and cost for service very fair. Have been a customer for 20 plus years. Graham was our professional today and he was very thorough and informative. Never have we been disappointed with Ben Franklin 's service. Repaired a toilet and yearly PM. This time replaced 10…
Joe Machado was prompt and excellent. He was informative. of the issues.
Jeremy did a great job and patiently explained everything. Thank you!
I have used this company for years. I would highly recommend them. Today Matt did my entire home inspection and some work on a toilet.
Ryan as always did a great job. Is is a really good plumber and very professional. I always request him.
Kyle and jessee did a great job and answered all my questions.
We came home from Spring Break last night to find that we didn’t have hot water! Not what you want to happen after driving 8 hours and trying to get ready to go back to work the next day. One call to BFP and Ryan to the rescue!!! On a Sunday night no less! Ryan was punctual, professional, thorough and very…
Great and friendly service.
Jessy rebuilt a toilet, replaced a broken exterior faucet, serviced my tankless water heater and did a whole house inspection. He is very professional and does top notch work. I highly recommend Jessy for any plumbing job. I have been a Ben Franklin customer for 25 years and recommend the company for top quality service.
I highly recommend Benjamin Franklin plumbing (and I often do). Joe is very professional with a sense of humor and takes time to make sure things are done properly. He completed several repairs along with our annual inspection. Always a positive experience.
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
He arrived on time and got the job done. I had only called that afternoon and they came pretty quickly. Our technician was friendly and explained everything he had to do! We love Ben Franklin! We’ve used them for years!
Bryan was fantastic. He evaluated the problem, gave me two options to fix it and was finished in about 45 minutes. Good job!
Joe did a great job. Very service-oriented.
We had service yesterday from Benjamin Franklin Plumbing and "Joe". He was courteous, knowledgable, quick to find the problems and solve them and he had a great sense of humor....it was a delight to have him service our problems.
I always ask for Gary as he is friendly, courteous, thoughtful in his recommendation and through in explanations. He is efficient in his work and I rely on the work being done well the first time The scheduling staff is exceptional as well ... cheerful, helpful, good listeners who efficiently sort through to the…
OMGGGGGGGG!!!!! THEY ARE THE ABSOLUTE BEST!!!!!😘😘💗💗 I called them at 7am. At my house by 9am. Done replacing rusted old bath tub pipes and cleaned up! Didn't track my white carpet at all! And were DONE at 11am! BF y'all ROCK!!!!💯
Graham arrived quickly & had us fixed up in no time! He also made a suggestion for a long term solution without pressuring us to buy something.
Very prompt and friendly.
Good experience with tech very professional
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
