How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for water heater installation
Clear ✕All 126 Google reviews tagged “Water heater installation” · showing 40
Great Service
Tyler is always very polite, respectful, professional. He stick with the job until the customer is satisfied..and disposition stays kind and professional. Keep up the good work..Tyler!!
I have used Benjamin Franklin plumbing for several years now, and I am always pleased with the high-quality of service I receive. To a technician, they have been courteous, with high knowledge of their trade and what can and cannot be done (I asked if an outdoor faucet could be moved and the tech explained why it…
John and Jeremy were great!
Quick response and good work. Would use this company again
Kyle and the gentleman with him very professional they told me exactly what was going on everything would look what was going to be done they asked when things needed to be moved out of the way they kept me totally informed about whatever was going on and I had no worries I went about my work as they went about…
John and his coworker came over to fix a nonfunctioning HVAC, correct the drain pipe that took water outside and replace the existing electric water heater with a tankless water heater. They were efficient, answered all my questions and got the job done within 24 hours of my call. very highly recommended.
The guys were wonderful to work with today! They arrived early and we had a moved tankless water heater and restored running water by mid afternoon.
We always ask for Jesse Bowman when we call for plumbing service. He diagnosed our problem quickly and the repair was done that day. We are very happy with the service!
Very nice & worked hard!
Brandon arrived at expected time, did a thorough inspection of all my home’s plumbing and provided and explained the estimate for services. Additionally, we had discussed my need for a new water heater on his last visit, so Brandon installed that today as well. Brandon is great at his trade and very personable.…
Always on time..most knowledgable...friendly..neat and cost for service very fair. Have been a customer for 20 plus years. Graham was our professional today and he was very thorough and informative. Never have we been disappointed with Ben Franklin 's service. Repaired a toilet and yearly PM. This time replaced 10…
Woke up to no hot water and a puddle under the heater. Called at 8:10, Jeremy was here at 9:00, and finished installing a new water heater at 11:45. Polite & respectful guy, efficient, and good workmanship. Thank you Jeremy and Ben Franklin Plumbing.
Jessy Bowman did an excellent job handling both the hot water tank and water pressure issues. He was professional, knowledgeable, and clearly explained what needed to be done before getting started. The work was completed efficiently, and everything has been functioning perfectly since. He also made sure the area…
Kyle was great and did a quick and efficient job. Overall from the start with a panic call this morning at 6:30 the lady that answered the phone was so kind & helpful, then Scott called to set everything up he was wonderful as well, Kyle arrived around 9 and was done by 11. Absolutely fantastic 👏 👌 😀
Brandon was prompt very courteous and did an excellent job explaining of what I needed and how to fix it.
Very professional & knowledgeable Ben Franklin’s team. Highly recommended to do your plumbing job(s).
We have used this company for several of our plumbing needs with a new hot water tank being the most recent. Alex our technician came out and gave us a quote and arrived the next morning to install. Alex was very nice and knowledgeable and got the job done. We would highly recommend him and this company for any of your plumbing needs.
Friendly service - they fully explained the process and my options and did great work.
Jessy Bowman was professional and courteous. He helped me understand my situation and answered all my probing questions. I would highly recommend him !
Ryan was great. Explained the work, answered questions and was very timely in the installation of the new water heater. Price was higher than expected but I’m pleased with the quality of work and the speed and efficiency for a Saturday service call.
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
I am thrilled with the service from Benjamin Franklin Plumbing! It is easy to schedule an appointment, they come on time, do a great job and are polite and friendly. They came the next morning after our pipe burst during the recent ice storm and put in our new water heater a few days later. I can’t say enough good…
Ryan Marx quickly diagnosed my problem &gave me options to replace or repair my water heater. He gave thorough explanations & I decided to replace my 10 year old model. He was friendly, patient, efficient & skillful. He allowed me to ask questions & answered them all
Great service — very friendly and responsive.
I've been with Ben Franklin for MANY years and have always had the BEST experiences. The people they hire are some of the most experienced, genuine, respectful and interesting people I meet. I have to be careful I don't chat so much to distract them, but they're so sociable and kind that I enjoy (contrary to…
Team did a great job even though our effort to schedule an appointment for work was not as successful as planned.
Was a great experience guys were solid. Came in did everything in a professional manner. Would use them again.
Ryan is an experienced professional who quickly repaired my dripping kitchen faucet. I always request Ryan when I have a plumbing issue. He has installed my water heater, replaced a garbage disposal, fixed running toilets, replaced toilet shut off valves, and repaired several faucets. Call Ben Franklin Plumbing and request Ryan Marx today!
Colton is always friendly & courteous. He explains in detail about the work & makes helpful suggestions. I will always request him as long as he works at Benjamin Franklin.
I have been a Ben Franklin member for years and would not change. They are always helpful, on time, thorough and good quality expertise and repairs. I would not use anyone else.
Graham was great! Fixed what the guys that installed my dishwasher messed up. I couldn’t be more pleased.
Graham was professional and knowledgeable…he inspected all the plumbing and replaced my house water filter. Great ambassador for Benjamin Franklin Plumbing!
Ryan was AMAZING! So friendly and knowledgeable.
Graham was very professional, knowledgeable and worth every penny!
Graham performed our annual maintenance and replaced our pressure regulator valve. The work was done quickly and he was professional and nice. My experience with Benjamin Franklin plumbing has been consistently good.
I always get great quality service from Benjamin Franklin Plumbing. My go-to plumbers for years! Colton does my annual service on my tankless and annual inspection. Colton very quickly figured out where the frozen pipes were during this arctic weather, defrosted them and had hot water running again in no time. When…
Professional group of people run this Company, I can trust them with any plumbing needs. Yes I recommend this company to a Friend.
Scott Thomas was my advisor and he told me everything to know about a tankless water heating system. He was thorough and answered all of my questions very patiently. Installation is before the end of the week! (My current heater is fine but could die sometime soon). I have used B. Franklin many times and they are…
B. Franklin installed a new water heater for us in 2020, and stood by the warranty when we unexpectedly had problems a few years later. Machines aren’t built to last like they used to be, but the guys at Ben Franklin are reliable, on-time, respectful, efficient, and they leave the area nicely cleaned up.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
