How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for faucet repair
Clear ✕All 23 Google reviews tagged “Faucet repair”
On time, fast, fixed it on short notice. Came with plenty of parts, well equipped...and Aaron was a pro.
Aaron was very professional and helpful with resolving my issue. I will be contacting him again.
Outside faucet froze and caused a leak. They did a great job with the repair. Will definitely use them again when needed.
Aaron is a talented and knowledgeable plumber. Great experience and most importantly on TIME! Best plumbing service in NWA. Honest and Trustworthy! Loyal customer for life.
I’d just like to thank Aaron Preston for the great service he provided in replacing our pressure valve. He was very polite, positive and knowledgeable concerning the issue. Thanks again Aaron, great job well done.
We had a leaky sink. Aaron came out and got us up and running again. Benjamin Franklin has become our go to for any plumbing issues. We certainly appreciate them.
Aaron and his crew were excellent top to bottom. They were on time and communicative. They were friendly and courteous and they took the time to talk through the work with me. They had to cut an access in the Sheetrock of my interior wall. In doing so they took care not to make a mess in my home and I can tell that…
The responsiveness and communication was great from Craig & Ben. They take great care of their customers. They diagnosed and fixed our leak at a reasonable price
We are selling a property and had a couple of minor plumbing issues come up on the home inspection. We called Benjamin Franklin plumbing and they put us on their schedule and were out on site by the next morning. Jacob was able to identify and repair a couple of leaky sinks and a Delta faucet that was leaking. He…
Aaron!! Nice work partner!! Thanks for your professionalism and customer focused approach!!!
Aaron and helper did a great job with a fast install and repair work. Very pleased with their work and very happy I didn't have to do it myself. Awesome job!!
AJ did a great job solving a bit of a plumbing puzzle and getting the work done. The team went above and beyond to take care of the issue at hand. Phenomenal service!
We were extremely happy with Benjamin Franklin Plumbing. We noticed a water leak late one night and they had a team out to us the next morning. Dillion and Sergio did an amazing job diagnosing our water leak and fixing it promptly. They also installed a new faucet for us while they were working and did an excellent…
AJ is terrific always asking if there’s anything else we would like for him to check after finishing the repair
Craig was polite, professional, and very clear on what our plumbing issues were and how to solve them! Thank you!
Andrew was polite and got the job done quickly. The pricing was reasonable as well.
Had a minor plumbing issue. Timely service and plumber was friendly with a great attitude. Highly recommend!
My outdoor frost-free faucet was stripped and I was unable to turn the water off. This would entail cutting into the interior drywall to remove it. Ethan had the old faucet replaced in a short amount of time with a better upgraded faucet instead of the builders grade. Which meant a warranty on parts. He gave me…
Excellent customer service and thorough expertise!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
