How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for outdoor plumbing system repair
Clear ✕All 16 Google reviews tagged “Outdoor plumbing system repair”
Thank you for the excellent service provided.
Aaron was very professional and helpful with resolving my issue. I will be contacting him again.
Benjamin Franklin Plumbing was able to get someone out to fix our outdoor spigot the same morning I broke it. Jacob was great! He explained what was going to happen and that once he got the part, he would fix it, not hop from job to job. He even texted me when the part was unavailable at one vendor and gave me a new…
I can’t say enough good things about Benjamin Franklin Plumbing! I had a serious leak in my main water line running under the driveway. Water was bubbling up and I knew it was going to be a big, expensive job. I called them in a panic on a weekday morning and they surprised me with how fast they responded — they had…
Aaron was on time, professional, demonstrated advanced knowledge of my issue. Assessed the issue, provided me options on repair and excellent consultation allowing me to make a best case decision. 5 star service
Let me start off by saying if I could give this company zero stars, I would in a heartbeat. I have never been so disappointed. Our water line was leaking. We were informed by the city that we had a pretty major leak - 18 gallons an hour. They referred us to Benjamin Franklin Plumbing of NWA. Benjamin Franklin was…
Great fast service! Explain where the issue was and how it would be fixed
Aaron came to fix a leaking toilet which was fixed, but then discovered a leak in the water inlet line. He arranged for a another tech to come pinpoint the leak, luckily outside but on the customer side of the meter. Returned the next day with his team to dig a trench, replace the pipe/add a protective pvc sleeve,…
Water line busted a seal, Aaron came out and got everything fixed up with a new easy-access box for future repairs. Very professional, happy with the service we received.
I cannot be more pleased with the service from Ben Franklin. Craig went above and beyond helping us with a very tricky plumbing problem. They go in my permanent rolodex.
Sergio and Dylan were great -easy going and great ! Both explain the issue and gave a solution ..
We had a leak in our front yard near our water meter. We called the city water dept who came out and said it was a leak on our side of the meter and that we would need to repair it. Craig from Benjamin Franklin Plumbing came out shortly after our call for help with a leak near our water meter in our yard. Craig…
Great guy & great service
Aaron and his co worker were extremely thorough in identifying and assisting us with our outdoor gas grill line problem, I would most definitely have these guys out again for any plumbing related work.
Aaron and Ethan were amazing! They showed up promptly, answered all of my annoying questions and worked with us to resolve our issues on a budget we could handle! Will absolutely be reaching out to them for future plumbing needs!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
