How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for plumbing pipe repair
Clear ✕All 43 Google reviews tagged “Plumbing pipe repair” · showing 20
On time, fast, fixed it on short notice. Came with plenty of parts, well equipped...and Aaron was a pro.
Andrew did a great job and was very clear with our options and potential for future issues with each route.
Our technician arrived right on time in the morning and was able to diagnose and repair the leak in our front yard within two hours. He was very friendly and professional. I'd definitely go to BF Pluming again!
Aaron and Sergio were friendly, helpful, and honest. I’ll certainly be pleased to have them tend to any of my plumbing needs. Thank you for this service.
Aaron was fantastic! Did the job quickly and communicated well. The price was higher than the three other plumbers I called after the fact. I will shop around more the next time. They quoted 5-6k for 30 feet of new sleeves pipe. We have offers almost 2k cheaper.
Outside faucet froze and caused a leak. They did a great job with the repair. Will definitely use them again when needed.
I had a Saturday emergency, and Craig was there to save the day! He got the job done quickly and was a joy to chat with. Any issues I have in the future, I'm calling these guys!
Andrew and Sergio came out quickly diagnosed the issue and went to work repairing the problem. They were courteous and cleaned up afterwards. Highly recommend them and Benjamin Franklin plumbing! They replaced the expansion tank, the pressure relief valve and serviced the hot water heater!
Aaron and his crew were excellent top to bottom. They were on time and communicative. They were friendly and courteous and they took the time to talk through the work with me. They had to cut an access in the Sheetrock of my interior wall. In doing so they took care not to make a mess in my home and I can tell that…
Absolutely brilliant service! Freeze caused pipe to burst. Plumber was on-site with all materials required to fix in under 24 hours. Great pricing too!
Great crew! Fast and efficient and nice guys
Aaron was on time, professional, demonstrated advanced knowledge of my issue. Assessed the issue, provided me options on repair and excellent consultation allowing me to make a best case decision. 5 star service
Aaron and his crew are incredible. Responsive and professional and most importantly, get the job done.
They were very quick to respond and the plumber Craig was very good and very responsive and they were able to fix the leak.
Outstanding service. The company responded to my inquiry very quickly and was able to dispatch a representative in a very short period of time. The work done was qualitatively Outstanding. The plumber, Craig, was neat in his work and very efficient. I have no reservations. in recommending Benjamin Franklin plumbing.
AJ did a great job solving a bit of a plumbing puzzle and getting the work done. The team went above and beyond to take care of the issue at hand. Phenomenal service!
Response time was great! My property in Fayetteville needed some work done and Craig was out quickly. He took care of the issue for me and communicated well through out the project.
Jacob is a legend! He solved our bust pipe situation with skill and was so kind/great to work with. It was a very reasonable price on New Year’s Day, no less. Definitely recommended.
Andrew was exactly what we needed in a very stressful time with a clogged and backed up kitchen, right before the holiday. No time is good for a plumbing issue. Thankful to get him out the next morning after a late evening call, his thoroughness, cleanliness where he worked, and kind hearted personality to keep…
Very professional, friendly. Short visit, work completed. He even offered to replace the items removed from beneath the kitchen sink so he could get to the problem pipe!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
