How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for plumbing pipe repair
Clear ✕All 43 Google reviews tagged “Plumbing pipe repair” · showing 40
On time, fast, fixed it on short notice. Came with plenty of parts, well equipped...and Aaron was a pro.
Andrew did a great job and was very clear with our options and potential for future issues with each route.
Our technician arrived right on time in the morning and was able to diagnose and repair the leak in our front yard within two hours. He was very friendly and professional. I'd definitely go to BF Pluming again!
Aaron and Sergio were friendly, helpful, and honest. I’ll certainly be pleased to have them tend to any of my plumbing needs. Thank you for this service.
Aaron was fantastic! Did the job quickly and communicated well. The price was higher than the three other plumbers I called after the fact. I will shop around more the next time. They quoted 5-6k for 30 feet of new sleeves pipe. We have offers almost 2k cheaper.
Outside faucet froze and caused a leak. They did a great job with the repair. Will definitely use them again when needed.
I had a Saturday emergency, and Craig was there to save the day! He got the job done quickly and was a joy to chat with. Any issues I have in the future, I'm calling these guys!
Andrew and Sergio came out quickly diagnosed the issue and went to work repairing the problem. They were courteous and cleaned up afterwards. Highly recommend them and Benjamin Franklin plumbing! They replaced the expansion tank, the pressure relief valve and serviced the hot water heater!
Aaron and his crew were excellent top to bottom. They were on time and communicative. They were friendly and courteous and they took the time to talk through the work with me. They had to cut an access in the Sheetrock of my interior wall. In doing so they took care not to make a mess in my home and I can tell that…
Absolutely brilliant service! Freeze caused pipe to burst. Plumber was on-site with all materials required to fix in under 24 hours. Great pricing too!
Great crew! Fast and efficient and nice guys
Aaron was on time, professional, demonstrated advanced knowledge of my issue. Assessed the issue, provided me options on repair and excellent consultation allowing me to make a best case decision. 5 star service
Aaron and his crew are incredible. Responsive and professional and most importantly, get the job done.
They were very quick to respond and the plumber Craig was very good and very responsive and they were able to fix the leak.
Outstanding service. The company responded to my inquiry very quickly and was able to dispatch a representative in a very short period of time. The work done was qualitatively Outstanding. The plumber, Craig, was neat in his work and very efficient. I have no reservations. in recommending Benjamin Franklin plumbing.
AJ did a great job solving a bit of a plumbing puzzle and getting the work done. The team went above and beyond to take care of the issue at hand. Phenomenal service!
Response time was great! My property in Fayetteville needed some work done and Craig was out quickly. He took care of the issue for me and communicated well through out the project.
Jacob is a legend! He solved our bust pipe situation with skill and was so kind/great to work with. It was a very reasonable price on New Year’s Day, no less. Definitely recommended.
Andrew was exactly what we needed in a very stressful time with a clogged and backed up kitchen, right before the holiday. No time is good for a plumbing issue. Thankful to get him out the next morning after a late evening call, his thoroughness, cleanliness where he worked, and kind hearted personality to keep…
Very professional, friendly. Short visit, work completed. He even offered to replace the items removed from beneath the kitchen sink so he could get to the problem pipe!
Aj helped with closing house sale repairs and the paperwork to prove it was awesome
Dillion was very communicative, informative, and professional. The job was quick and efficient. The one thing I loved most was that my plumbing issue was fixed super fast so we could continue our business hours. I would highly recommend Benjamin Franklin Plumbing of NWA!
In and out! No surprises!
Craig was very thorough and explained the bad news to me very nicely. I was shocked at the $5,000 price. So I asked perplexity how much to replace a grinding sump pump. I learned Craig gave me a fair price. I will use him again on my 6 rentals.
We had an amazing experience with this business! We had a couple of different issues going on with our house. I contacted the owner and he had us scheduled right away. The technician was on time, knowledgeable, and super nice. He got everything fixed very quickly And it was a great price.👏
I have looked for years for a reliable, affordable plumbing service here in NWA. I had a plumbing emerency on the weekend and they did not charge me an arm and a leg to help. The best parts are the quality of work and the service. You actually speak to a real, live, honest-to-goodness person each and every time you…
Aaron came to fix a leaking toilet which was fixed, but then discovered a leak in the water inlet line. He arranged for a another tech to come pinpoint the leak, luckily outside but on the customer side of the meter. Returned the next day with his team to dig a trench, replace the pipe/add a protective pvc sleeve,…
Ben and his crew did a fantastic and thorough job. Great communication and delivered on time and budget. Highly recommend.
Aaron was a miracle worker!! He was so kind and respectful. He explained everything to us, and he really knew what he talking about. He’s a fantastic individual, and I couldn’t imagine a better experience.
Had a minor plumbing issue. Timely service and plumber was friendly with a great attitude. Highly recommend!
Ethan is great; cordial, punctual, happy to help. Great service!
Homeownership…eh?! Thought we just had a clog in our drain line because water was backing up through the washer drain line. Nope. That’d be too easy. Turns out the old cast iron pipes were corroded out on the bottom…for about 25’ worth. So what started as a two day project turned into a one week project. Benjamin…
Under promised and over delivered! Great communication!
I highly recommend Benjamin Franklin Plumbing. I woke up to a flooded garage. Benjamin Franklin got a crew out within an hour and a half. They quickly diagnosed the problem and got to work. Ethan, Aaron and Dylan were all very polite and professional.
Craig was on time, friendly, and professional during the bidding process.
I had a sewer pipe in my front yard being blocked by roots as well as a pipe needing to be replaced due to it dropping in the soil and retaining water. Ethan did a great job identifying the issue using a camera after my frantic phonecall for help as the tubs backed up what was being flushed the night before. He…
Prompt, courteous service. I feel $518 was a bit much but oh well. He said that was their cheapest tier. From there it goes up to $2,000 and higher. Then I'm putting the house back together I realize the $40+ new parts I had used were nowhere to be found. I had my wife call to say that I wanted my "old" parts back.…
Aaron and Ethan were amazing! They showed up promptly, answered all of my annoying questions and worked with us to resolve our issues on a budget we could handle! Will absolutely be reaching out to them for future plumbing needs!!
Ethan is now my go-to when I need plumbing help. He is professional, polite, patient with lots of questions, gives thorough explanations & goes the extra mile.
Excellent customer service and thorough expertise!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
