How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for sewer cleaning
Clear ✕All 12 Google reviews tagged “Sewer cleaning”
On time Upfront about price Great technician
The two gentlemen were so kind and professional. They let me know up front what the options were and how much it would cost before doing the job. It was taken care of quickly.
Aaron is a talented and knowledgeable plumber. Great experience and most importantly on TIME! Best plumbing service in NWA. Honest and Trustworthy! Loyal customer for life.
Dillon diagnosed the problem right away and promptly made the fix quickly. He also gave us great recommendations to prevent the problem from occurring again. Dillon and his assistant Grant were polite, friendly, and respectful. The Benjamin Franklin guys are great!
AJ was very professional, covered details of all my concerns, was down to earth, easy to talk to
Called Benjamin Plumbing on Saturday with clogged sewer line. Shortly after I spoke with the call center, I received a call from Jacob, letting me know he was on his way. He arrived at the house, went through a few things with me on what he planned on doing to find the issue. Jacob went right to work and within a…
In and out! No surprises!
Dillion and Sergio were very easy to work with , nice , simple , streamline to helping us resolve our Issue. I had a clog past my toilet P trap in the drain and they snaked it with their bigger snake and got it out. My toilet had to be off and reinstalled this all came out to 565$ so you can make your judgment on…
Under promised and over delivered! Great communication!
I cannot be more pleased with the service from Ben Franklin. Craig went above and beyond helping us with a very tricky plumbing problem. They go in my permanent rolodex.
I had a sewer pipe in my front yard being blocked by roots as well as a pipe needing to be replaced due to it dropping in the soil and retaining water. Ethan did a great job identifying the issue using a camera after my frantic phonecall for help as the tubs backed up what was being flushed the night before. He…
Great service. Ethan (technician) was very courteous, explained all very well, and was persistent in getting the problem solved.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
