How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%73+10.3Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREBenjamin Franklin Plumbing of NWA
Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 693 Google reviews
Report card
Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of NWA for 8 kinds of job.
Benjamin Franklin Plumbing of NWA for toilet repair
Clear ✕All 52 Google reviews tagged “Toilet repair” · showing 20
Quick, responsive and knowledgeable.
Incredible job well done. Thank you to our plumber Adam who confirmed our suspicions and went above and beyond for our toilet repairs. We live in a new build and the installs were not sufficient. Adam was able to properly apply two wax rings for each toilet and reinstall with no extra caulking needed. I appreciate…
Toilet removal for new floors . New toilet installed. On time, professional attitude, good communication, quality craftsmanship.
Did a very good job on fixing ALL plumbing issues. Cleaned up areas after installations. Very professional.
Great group of guys here!
Just had Aaron from Ben Franklin Plumbing come to my house to fix a plumbing issue. He arrived quickly and corrected the issue. I have used this company a number of times and always satisfied.
Wonderful service and friendly staff
Quick and friendly, timely and I'm very satisfied.
Very professional! Great customer service. Very quick as well. I’m happy they got me in so quickly.
REPAIR WAS DONE VERY WELL THANK YOU VERY MUCH.
Jacob Ramirez was absolutely amazing! My son flushed a remote down the toilet and he was able to save the toilet. He was very nice, helpful and professional. We will definitely use them for any future issues.
Aaron is a talented and knowledgeable plumber. Great experience and most importantly on TIME! Best plumbing service in NWA. Honest and Trustworthy! Loyal customer for life.
AJ (Andrew) and Sergio were an awesome team. Patient, respectful, on time, lived up to the initial quote. I will be using them again. Local company that takes pride in their work and relationship with their customer. Highly recommend! You will not be disappointed with this team. My new permanent plumber.
Aaron was very quick and helpful to diagnose the issue and resolve our Toilet clogging problem
Andrew is very pleasant, knowledgeable about the plumbing business for sure. He is polite and represents your company well. A good personality for sales. BTW, Sergio is extremely pleasant and polite. He is sure to become a great plumber soon. Andrew and he work well together as journeyman and apprentice.
Absolutely brilliant service! Freeze caused pipe to burst. Plumber was on-site with all materials required to fix in under 24 hours. Great pricing too!
Dillion was courteous and kept me informed and addressed the situation.
Aaron came in and was able to fix both toilets and our sinks. He was really easy to work with and super fast. Didn’t take long at all. Would highly recommend 5/5⭐️
Craig is the best plumber I’ve ever had, every time he comes to our home I know he is going to get the job done and be kind while doing it. 10/10 recommend, get this guy a raise!!
Andrew came out today and was able to figure out the problems and fixed them both in a timely manner. He is thorough and takes the time to explain the issues and how he fixes them. I’m very satisfied with Ben Franklin Plumbing.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 52 | $166–$480 |
| Drain cleaning | 44 | $39–$295 |
| Plumbing pipe repair | 43 | $248–$1.2k |
| Plumbing leak detection | 42 | $54–$520 |
| Water heater installation | 37 | $1.2k–$2.4k |
| Faucet repair | 23 | $148–$517 |
| Outdoor plumbing system repair | 16 | $236–$1.6k |
| Faucet installation | 15 | $340–$755 |
