Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
Google reviewers rate Bennett's Auto Repair LLC 4.8 out of 5 based on 173 reviews, highlighting fair pricing, honest advice, and clear communication during repairs like brake and suspension work. Customers frequently praise the staff for being respectful and efficient, often noting that the shop avoids unnecessary repairs and provides transparent explanations. However, some low-star reviews criticize specific pricing for suspension and brake jobs as high, and one instance of rudeness when a customer requested to borrow a tool.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
173 Google reviews we collected
Phrases our text analysis found in 126 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reasonable prices, knowledgeable staff, and good communication.”
“Taking into account the parts' cost even in the overpriced auto-stores ($400 total), the quote implies $800 for labor or about 8 hours of work.”
“They are honest and reliable, and they aren't looking to make a quick buck.”
“This is an honest shop doing really good work and not looking to gouge you or add on extra services.”
“They explained everything clearly and were very polite from beginning to end.”
“Professional, knowledgable, efficient, and friendly.”
“We will always bring our vehicles here and will continue to 10/10 recommend Bennett’s to our friends and family.”
“I won't go anywhere else and can't recommend them enough.”
“…ch, the people you talk to are very helpful and will take the time to explain things to you if you like, the people who work on your car are respectfu…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bennett's Auto Repair LLC for 7 kinds of job. Pick one to see what they paid and said.
Exactly what you would want from a local mechanic. Reasonable prices, knowledgeable staff, and good communication.
Excellent service & price! I went in with symptoms that led to a ball joint replacement. They explained everything clearly and were very polite from beginning to end. Being a female, I get used to being talked down to at shops, but they were very respectful and talked to me as a normal person. Another shop tried to…
The front desk guy is very friendly and helpful. I had a flat tire. The repair service was quick and cost reasonable.
Excellent shop. We will never stop bringing our vehicles here. They are honest and reliable, and they aren't looking to make a quick buck. On one occasion, I brought my car in for an oil change based on the sticker date, but it wasn't ready for one. Rather than just doing the oil change and taking my money, they…
I came over to Bennett's to get a code checked after my engine light came on to ensure that my car was still good to go. They did this free of charge and assured me that it was fine to drive for now. A lot of places take advantage of women coming in knowing nothing about cars, and they try to sell unnecessary stuff,…
Consistently good service, do yourself a favor and give these guys your business
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 11 | — |
| Brakes | 4 | — |
| Tires | 4 | — |
| Oil change | 3 | — |
| Auto maintenance | 2 | — |
| Auto engine diagnostic | 2 | — |
| Engine repair | 2 | — |
4.8 ★★★★★ 173 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service. Honest advice.
Got er done. $50
Exactly what you would want from a local mechanic. Reasonable prices, knowledgeable staff, and good communication.
Excellent service & price! I went in with symptoms that led to a ball joint replacement. They explained everything clearly and were very polite from beginning to end. Being a female, I get used to being talked down to at shops, but they were very respectful and talked to me as a normal person. Another shop tried to charge me over 4 times the amount for what they did. Now my car is working smoothly and my wallet doesn’t hurt as much! I will definitely be coming back here for my future car needs!
Great, personable, on the spot, on time
The front desk guy is very friendly and helpful. I had a flat tire. The repair service was quick and cost reasonable.
Need help from someone you can trust? This is the place. I've had service at Bennett's three times in the last year and couldn't be happier. The first time I was in, I got to listen to the guy at the counter (Larry) talk to two customers before me. He first gave a man a great explanation of why a repair was complete, but less costly than estimated. Then he provided a woman with a very detailed but clear analysis for the condition of a car she had brought in to be looked over before her son bought it. It was easy to see that both customers were happy and felt like they had gotten a good deal and good information. This shop does not talk down to anyone, and they don't BS or schmooze their way through customer interaction. I've had coolant leaks fixed, an intermittent "check engine" warning light analyzed and fixed, and a suspension issue resolved. All done timely and at a reasonable price. The other reviews are spot on. This is an honest shop doing really good work and not looking to gouge you or add on extra services. Highly recommended.
Excellent shop. We will never stop bringing our vehicles here. They are honest and reliable, and they aren't looking to make a quick buck. On one occasion, I brought my car in for an oil change based on the sticker date, but it wasn't ready for one. Rather than just doing the oil change and taking my money, they told me I should take it back and drive it for a few months before spending the money on it. Aside from that, prices are reasonable and everyone is kind. I've even called here to get recommendations or opinions on towing companies, body shops, etc., and Larry is always willing to help. Great place and great people.
Bennett's does good work at a fair price.
I came over to Bennett's to get a code checked after my engine light came on to ensure that my car was still good to go. They did this free of charge and assured me that it was fine to drive for now. A lot of places take advantage of women coming in knowing nothing about cars, and they try to sell unnecessary stuff, but they don't do that here which is appreciated! I will definitely be back for any future car issues I run into down the road 🙂
Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
