How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%93+6.6Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBerrett Home Services
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.9★ from 8,972 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Berrett Home Services for 8 kinds of job.
Berrett Home Services for cockroach extermination
Clear ✕All 271 Google reviews tagged “Cockroach extermination” · showing 220
My roaches are still meeting me at the door and i had to purchase ant traps. I NEED THEM DEAD!!!
We had very good communication and service for our needs at home. I would recommend this agency if you have any insect issue, inside or outside.
Technician provided excellent service. He was very courteous and informative. Great job,
Prompt and knowledgeable. I saw results faster than I expected.
Monthly treatment
You come when I’m not home. I would like the inside of the house sprayed as well. I’m only off on Fridays. Please adjust the schedule
Excellent service. Took care and knocked down a huge roach problem. Thanks!
Always good service and very responsive. Highly recommended!
Used for pest control- Booking was easy (and great banter on the phone), Chris came and did a great job. Was engaging and gave me both logical expectations on the timing of treatment to be effective and clear guidance / assurance on when to call for a re-spray if results aren’t as expected.
Our technician is wonderful. He is so sweet and always has a kind word. He does a terrific job taking care of all of our needs.
Very friendly and timely service. We will always go with this company, it’s affordable and each employee we’ve met has been great.
Aaron was friendly and very efficient.
Great job. Arrived on time and provided the service we needed. He inquired if we needed any additional sevice.
He was very professional and did a great job
He did a great job. He was early and very efficient.
Quick, Easy, & Deadly (for the pests). No missed movements and wasted time. Got every crack and crevice, inside and out (including the attic). I’ve been utilizing them for commercial and residential. 10/10 recommend!
Rep. was very professional & answered all my questions.
Explained services well,..was also able to do drain service for drain moths included in the amt extermination
Bonny gave us excellent service!
Great job . Did more than I expected. Pleased with this service
Chris provided me the exact information needed to prep for my service
Very polite and shows concern for my problems
This is the best service. He was very thorough. Explained everything to me clearly. Made sure if I had questions he explain.
Brooks did a great job!!!
I had Barrett come out to treat the inside and outside of my house on a new build. Jason came on time. Walked the house and sprayed all the pesticides. He stuck his neck out to knock down and kill the wasp nests in the back. He also had the cob web pole out and cleaned the eves on the house. I can't give five stars…
Moving from out of state had to go based off of reviews. This is my 2nd contact with Berrett pest control and how fast they can have technicians out is awesome. Customer service via phone, text, and in person have been pleasant.
Great company and Deshun has always been so helpful and provides lots of recommendations.
Corbin was very professional and knowledgeable did a great job. Now the company they are very professional good rates. I have cancil a few time and it was no problem.
Chris was friendly and thorough and spent time to answer all my questions! Thank you!
Great job!
Michael was awesome very professional. My Wife said he was such a nice respectful young man very professional.
William was very informative and made sure he explained everthing that he was doing.
Tanner was great and super knowledgeable. He got done quickly and was respectful. Definitely recommend!
Crisby helped me today. He was very friendly and professional. Further I would like to mention, Berrett as a whole is an excellent company. Technology is on point. I know every visit, who is coming and what is being done. I manage a condo complex and our rats are gone— completely. I’ve lived here more than 20…
We had an excellent experience with Brooks. He was professional, timely and had great communication.
Berrett Home Services, and particularly their exterminator Sam, were quick, professional, and super flexible to unusual and complicated situations. I'd recommend Berrett anytime! In addition, the scheduling and information staff are super helpful - shout out to both Alyssa and LeeAnn for being prompt and informative!
Joshua was great. Friendly and knowledgeable. Explained the process well and was quick and thorough.
Angelica was super helpful and made it easy.
Letha was fantastic!
This company keeps you informed of everything, price, treatment, what to expect, and how to prevent further issues. Maurice was very thorough and professional.
Mr. William came by my house and took care of pest control service, very polite and took his time !
Friendly and accommodating
Leanne , was great and very professional! She was fadt to schedule a appointment and find me the day of my choice, very pleasant to speak to , Thank you Leanne for being wonderful. Thank you very much.
Good service and reasonable price. I used them a year ago and had great results so hopefully it will be good this year too.
Great service, was very kind and professional, and answered any questions we had. He was very detailed in his work, and did so in a timely fashion! Will definitely use services again.
Good Service, and affordable pricing. Willie has always been very generous, respectful. He explains everything very well and shows great customer service.
Shariah was a great at helping us reschedule our appointment as well as answering any questions we had!
The technician called in advance, showed up right on time and was very thorough.
Professional well mannered… overall good guy will recommend
very very good at helping me with my issue. thanks very much.
Emily answered the phone immediately and scheduled the pest control visit for the very next day. Wonderful service.
Sina was the one who helped me and he was great! Very friendly and professional and made sure to thoroughly inspect my home and ask questions. Great service!
William M. was great! He was quick and efficient. He asked about our family and did a great job of showing me what was done.
Friendly and helpful
Gary is very friendly & informative. I appreciated that he listened and gave me feedback on how best to deal with the pest control issue we had at our rental property.
Marcos is an amazing guy, he exceeded the expectations, amazing service!!
Every person I have ever spoken to from this company has been great. Reden, Amber, Estefania, Nathan, everyone!
Set pest chemical containers on kitchen table!!! Was listening to a podcast while working with chemicals. Spray was dripping down walls. Almost broke dishwasher door by trying to pull out dishwasher.
Maurice has been amazing!Very helpful, knowledgeable and has been walking us through every step of this process! Highly recommend him!
Cris was pleasant and easy to work with on scheduling a service. Recommend!
Customer service rep was very heplful. I could tell he paid attention to my concern. He summurized everything we talked about.
My tech was Willie. He was so knowledgeable and patient with all of my questions and never once made me feel less than for needing their services.
Jack was wonderful at identifying the bugs that have started to invade our yard..also found a new bettle. Hopefully whatever he sprayed will get rid of the assassin bugs!! Amber is also super knowledgeable about the policies and is always patient with our questions and gives the best customer support.
Our tech came by like almost on the dot, scheduled time. Took care of our needs, answered all our questions, was friendly, very professional, and absolutely was amazing! 11 out of 10. Follow up visit with Deshun went just as well as the first! Thankful to yall for helping us out!
He was very professional and informative
⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Michael from Barrette Pest Control! From the moment he arrived, he was incredibly professional, kind, and patient. He took the time to thoroughly explain everything he was going to treat, both inside and outside my home, which immediately put me at ease. Michael was…
William is very professional, very thorough, and very knowledgeable. He has been to my rental properties multiple times and the experience is always of the same quality. He also takes the time to educate me about the behavior of the pests he’s treating as he goes through the treatment. I hope he is always the technician when I have a pest issue.
Maurice came today and I was impressed with his knowledge about everything regarding my German roach issue. He made sure his treatment was safe for my kids and pets. Very professional service and my problem has been subsiding since the initial treatment.
Maranda was so nice and professional when setting my appointment. Thank you for being so pleasant to talk to
Maurice is an outstanding technician—extremely knowledgeable and highly professional. His communication throughout the process was clear and thorough, which made the entire experience smooth and reassuring. My wife and I are very glad we chose Berrett Pest Control and couldn’t be more satisfied with the service we received
Kaitlyn was very nice. Easy to work with.
Consistently doing a good job. Thanks!
Very friendly person
Bryan is very attentive and helpful to his clients. He truly cares about serving the in the best way possible.
Sena is Awesome! Thanks so much
I called Barrett Home Services to reschedule a treatment. The person I talked to was able to accommodate the time frame I asked for.
We’ve been using Berrett for our pest control services since 2022. The technicians are always quick, courteous, and leave the house the way they found it. No complaints.
Letha was very helpful , answered all my questions and very patient! Great customer service.
William was awesome, did a great job!
Great service from the exterminator. Great attitude and great knowledge. He is invited to my next party for sure. Great guy
Willie was great, very friendly and personable!! Went above and beyond!
Will did a wonderful job. He explained everything to me very well. I was very happy with his service.
Jamie was such a great tech. He showed up right when he said he would, answered all of my questions, and did his work quickly and efficiently in and around our home! I was grateful for his honest evaluation regarding the severity of our infestation, and how we should proceed with our treatments.
Friendly staff! Very knowledgeable. Happy to begin my services with Berrett.
Great job Gary! Fast, efficient, polite, careful, in my messy house! Thanks Gary!
Conner was very patient and thorough explaining all of the details of the work being done and the next steps. I’m glad I called you guys! Thank you!
These guys are the best! Very thorough and super nice. I have a few technicians over the last 6 years and all of them are well trained and on time!
Called before and after. Explain everything that was done and what next steps looked like.
Both guys were very professional. Nice and explain what to except from there visit.
Marco has been doing a great job with the services, always Responsive and goes above and beyond on every visit. The best in the business!
Ryan was great. Especially conscious of our pets. He also found a very large wasp nest we didn’t even know we had. Thanks Ryan, job well done.
Monica was professional and very informative when explaining our treatment options. She answered my questions with ease and knowledge about what would work the best for our issue.
Kyle is great and very knowledgeable about nasty pests that invade my home.
Chris was very detailed and helpful with all my questions today.
TLDR: Took care of my roach (German roach) infested apartment in 3 visits. Super professional and thorough. Really great experience. My husband and I moved into our apartment in July, only to find that it was infested with roaches (German roaches). The pest control hired by our complex did not do a thorough…
Excellent customer service, always taking care of any problems that arise quickly. Love this company everyone is so friendly and helpful
Great service and communication!
Tech was cordial and attentive. He was able to cover all we needed. Offered to do as much as we wanted. Respectful and efficient. I would welcome him back
Friendly
Amazing work, showed up on time and called beforehand, would recommend William MoHam
Very sweet and very helpful!
Kayla was super professional! She was in and out and explained to be clearly what she was going to do and answered any questions I had.
Sharrah was pleasant on the call and answered my question.
Scott did an awesome job explaining everything, performing services and making recommendations.
Brandon is always phenomenal at talking through pest concerns on our property and treating the home creating a lasting barrier for months to come!
All I can say is Dwight is the most thorough tech that I have had service my home in years with other pest control companies. He took the time to listen to my concerns and got to work hitting all of the problem areas that had been 'missed' by others. Many thanks to Dwight, I feel less anxious than I have in months
Sam is great always a pleasure to see him very very thorough and goes above and beyond. I do my apartment and my daughters apartment at a reasonable price. Thank you for your service Sam.
Ron was quick, knowledgeable and answered all of my questions the first time.
Did a fantastic job at our property!
Will Moham Jr. was great!!!
Super professional, quick, and effective—took care of my pest problem and gave me peace of mind! Thank you Will!
The customer service representative was kind and I felt valued.
Great service! Thanks Hudson!
Excellent service Friendly customer service highly recommend Barrett pest control. We had a roach problem after foundational water leak under the house, and they took care of it quickly. Thank you you crispy many thanks to my dedicated bug guy!
Brandon has exceptional knowledge about bugs!! He took the time to explain what I can do to help with the problem, which I really appreciated. Bonus points for gently catching a jumping spider and rehoming him outside. Truly above and beyond!
They have a kindly person,thank you for your help, God Bless you.
Excellent service. Great personality 👌
Hudson was very knowledgeable ,on time and quick.
We couldn’t be more pleased with our experience with Berrett Pest Control. John W., our technician, went above and beyond—clearly explaining the services they would be providing and taking the time to thoroughly treat the entire perimeter of our home, including the inside of our garages. His attention to detail gave…
Gary was very thorough and knowledgeable even offered recommendations that we accepted.
Jim was great and very friendly. He did his job great and explained everything to us.
Best Tech and DFW gets it done always! Solid brother. I appreciate his work very much.
Brooks A did a great job. I had a really bad wasp issues outside of my house and he took care of all of them, taking his time to thoroughly look for ones I couldn’t see.
We have used Berrett for years now and have never had any issues. We had Marcos come out to spray our house inside and out. He was very professional and great customer service. He communicated with us before and after he provided the service. I highly recommend Marcos with Berrett.
Nice, quick, professional. Educated me on what to do next.
It was very professional and very respectful. His manners are superb and an excellent job servicing my property
Service was great and Brooks was very friendly
Awesome service within a few days notice a big difference
Hudson did a great job on short notice and was super friendly.
Dwight Lamb was a fantastic technician who took the time to listen to my concerns and provide feedback based on what I told him and what he saw visually while inspecting my property. I certainly feel much more at ease when it comes to the safety and comfort of my home without needing to worry about pests! Excellent work Dwight.
Always goes above and beyond for our home and family. Very friendly and thoughtful! Would highly recommend!
Great responsive call center. Linda was helpful and informative. Thank you
Contacted Barrett Pest Control Today for ant extermination services and they were able to give me an appointment today. Jim G. was my service provider today, and I wouldn’t have been more blessed to have him come into the home and spray down the house. He’s very respectful, very sweet man. Very knowledgeable over…
Ron got me squared away with my appointment request in a quick and efficient manner.
Dude is amazing! Super excited I’m having him service my families home going forward.
Have used Berrett for many years. Have aways exceeded my expectations. Crew members are always polite and courteous while in the home. Always go above and beyond!!
Sam from Berrett Pest Control is the best! He’s friendly, professional, and really knows his stuff. He explained everything clearly, made sure all my questions were answered, and did a thorough job from start to finish. You can tell he genuinely cares about his customers and takes pride in his work. Thanks to Sam,…
Ronald has been coming to my home for months him and Clarence have been working my home since Jan 2025 and it’s gotten rid of the infestation that my children had lol. Today Ronald came and sprayed every room and the outside of my entire home. He even bought my dogs doggy treats. I love this company and the techs…
Josh was a very good professional person when he came into my home he sprayed each room and I was satisfied with his service you need more people like him that know how to help people skills in addressing properly he is a perfect fit an example to be in kind to your customer I give him a star five he deserves it . Good work Josh
Will promise you anything you ask for. Very friendly but can't deliver on what he promises. The Manager goes to great effort to convince you, sight-unseen, that the treatment was made. It was not, nothing was sprayed baited, or sticky trapped. EDIT REVIEW: Since this review, I have been working with the Pest…
The pricing is reasonable and the quality of work is fantastic. The technicians I’ve had come to my property are very professional and informative if you’re interested in what they do. Brooks was very thorough and made me feel better about the ant problem we were having because he took the time to explain to me what…
Very informative and Hudson cared about my concerns within my home and for my pet. Would use this service again.
Angelica was very friendly, professional and courteous. She quickly answered my questions. I look forward to a long relationship with Berrett Home Services.
Great service very understanding gets the job done highly tecommend
John is always on time and thorough. Berrett Pest Control will remain my top choice for pest control f any kind thanks to him!
Gage was professional and knowledgeable.
Christian was very professional. He communicated excellently and made the process pretty easy.
The representative was very helpful and polite.
Absolutely! Here’s a thoughtful and appreciative review you can use: Brandon and William were fantastic! They were incredibly knowledgeable, helpful, and polite throughout the entire process. They made me feel safe and reassured when they came to spray for German roaches, and they took the time to thoroughly…
Great service and very friendly.
Very good communication on phone. The lady that schedules is always polite. The last service tech I had, was also awesome.
Ron was great in helping schedule a treatment- got an appointment within minutes. I have used Barrett Pest for close to 2 years for all seasonal and returning pests. Great service!
Customer service and service technicians are always kind, prompt and professional.
He is very respectful, just all the way around professional great service! I appreciate you Hudson!
Worked really hard to get me a same day appointment for my house.
Professional, timely, and thorough! Great customer service! Jamie has been our tech the last few visits and he’s nothing short of superb! Couldn’t be happier with the service!
Always professional and goes above and beyond, thank you
So far so good!! We discovered the hard way that our landlord doesn't spray, and we started to spot roaches- both American/'water bugs' and German. As a person who has never had to deal with an infestation of roaches before, when I called Berrett Pest Control up, Nathan was kind, patient, empathetic and explained…
Friendly and curtious
Great experience! Tech was very knowledgeable and helpful and cared about my wildlife that lived in my yard. Did a very thorough job, highly recommend!
Update after 2 years of service: Our home had been infested with roaches/German roaches for 20+ years since my husband grew up here. 2 years after treatment, ive not seen a single roach in the last year! Our current tech Marcos is very professional, friendly, and takes care of business. I highly recommend berret to…
Great service
Thanks to Barrett, They care about the clients they serve.. Greetings are always On POINT when You call..Not on Hold.. Response is superb 👏🏾 👌 ☆☆☆☆☆☆☆☆☆☆
Excellent service all around! I highly recommend Barrett Pest Control!
Lucy was extremely helpful and a pleasure to deal with! She had excellent communication and followed through on every task I requested of her. She was a pleasure to deal with in helping me with our most recent project and I look forward to working with her again. Thank you!
They used to give u a time when they show up. Now they don't they just text they are gona show up the next day like I have things to do please give a set time.
Tony is the BEST! We have been using Barrett Pest Control for 5+ years and have had only positive experiences. They are always quick to respond to any issues we have. Tony is so helpful, thorough, and knowledgeable!!
Just moved to Dallas from out of state into an older home in N. Oak Cliff and it's been vacant for a little bit. Saw the usual spiders, BIG roaches and ants. Don't get me wrong it wasn't infested but still. Always try to shop local when we can and the reviews are good. Berrett Pest doesn't disappoint and ratings…
PLEASE DONT USE THESE GUYS IT DOES NOT WORK AND THEY JUST SCAM YOU OUT OF YOUR MONEY !! RUN FROM THESE PEOPLE. THEY SAY YOU ARE NOT OBLIGATED AND THAT YOU CAN CANCEL AT ANY TIME BUT THEY ARE LYING!! THERE IS A HIDDEN CANCELLATION FEE THAT THEY DO NOT MENTION !!
Highly recommend this service!! We noticed a few giant cockroaches in our home when we moved in and called around a few companies. I wish I knew the name of the woman who answered our call because she was extremely helpful with suggestions and answering our concerns. Also, Tony in the Dalls area has been our…
Jeff is great! He always answers any questions we might have and is very thoughtful. Thanks to the individuals who make this a great company!
Letha was very helpful and kind. She made the appointment booking process easy and even got us a next-day appointment! I would highly recommend using Barrett for your pest control needs.
Hired in July. They have a quarterly payments schedule, nice. However their service is sub-par. I have piles of fire ants and roaches living in my yard right now. They are incompetent and rip-off/con-artists. I had what started off as a minor rodent problem until they placed traps with food and glue boards with…
Berrett is responsive and a good value. I have two properties that they maintain and will use them for any others I acquire in their service area.
LaSonya is always very nice and helpful. Tim the technician is awesome and always does a wonderful job. Barrett is the best out there.
Very professional and responsive
Great Service, Great prices. thank you !!
I have been with Berrett Pest Control for several years and have always been pleased with the service. Today I spoke with Joseph who was both professional and friendly and quick to solve the problem. I highly recommend Berrett Pest Control.
When I moved to Dallas I discovered shortly after moving in the house had a roach infestation inside and wasps/hornets outside . Berrett took care of the roaches and responded each time I needed help.
The technicians are always on time and very helpful.
Love how Berrett Pest Control puts the customers first. Every time I call with a new pest problem they are always working with me to fix my problem. Everyone I speak with on the phone is always friendly and very helpful.
Great customer service and quality of work is excellent so far!
Bianca went above and beyond to help me understand the service terms and helped me to set up the appointment promptly. I appreciate people that take their job seriously and take care of their customers.
Kimberly was very pleasant and accommodating to my request for in-between service. They are always very prompt in coming out to service if needed in-between quarterly visits.
This company has poor business practices. I got charged for services that were never provided. And they refuse to give me a refund. Now they are saying I am going to collections. For what? You guys only came out once to my property. If you own a house put a “do not solicit” sign outside to keep these guys away and…
I called today about a matter and spoke with Joseph. He was kind, considerate and patient. He definitely know his customer service. Also, Angel has treated my house for years. He calls to let me know he’s on his way, is polite and professional!
The answer to my prayers. The apartment complex I live in does not do regular pest control and out of no where I had a serious roach problem. I called Berrett and a technician came out the next day. He was friendly and knowledgeable and put my mind at ease that he would be able to take care of my problem. The…
Fast, reaponsive and efficient..
Amanda, was polite,engaging and thorough. I felt confident that my pest problems will be handled well, and that I can call and receive great service. 9/20 Spoke with LaSonya, also a responsive, and helpful person. She knew all the relevant items to make it easy to do business
Friendly team and very polite especially the people scheduling the service. Service tech, Joe, is great.
I am very happy with Berrett pest control. They are extremely great & there customer service is AMAZING! I highly refer them to everyone
I love them because they come out whenever I call them. The guys are professional and when I’m not home I trust them to come in and spray and they have never stolen any of my belongings and placed my key back in the keypad lock. I highly recommend these guys.
They are very responsive to calls, i call them about once per month as soon as I see any roaches or other pests
Excellent service and quick response! They were able to address all concerns and able to get us taken care of ASAP! Highly recommended!!
We have had Barrett's come and do quarterly service for well over 5 years now. They are friendly, priced right, and most importantly, accurate. If there are any bugs that come back during the quarter, they will come immediately and spray again at no extra cost. All of their employees are very friendly, willing to…
Highly rated, which is why I chose them. Very responsive and great prices. Cost far exceeds another very well known pest control company we used. That company (T) overcharged and killed our grass. Berrett's is Super Responsive, affordable, always seems available to come when I need them. Pests are under control. Very pleased!
I have always been pleased with Berrett Pest Control! They are very professional and prompt. If for any reason that I’m not satisfied with the service they will come right back out with no questions asked. Thank you Berrett Pest Control!
Jim is our technician and is always very professional. The representatives at the company are always responsive. They send text reminders of your service. Reggie has been helpful in rescheduling services as needed.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 618 | $56–$128 |
| Home inspection | 543 | $63–$156 |
| Bug & insect extermination | 503 | $58–$128 |
| Hornet & wasp extermination | 485 | $93–$282 |
| Ant extermination | 358 | $83–$246 |
| Rodent extermination | 329 | $103–$371 |
| Cockroach extermination | 270 | $81–$246 |
| Spider extermination | 232 | $67–$159 |
