How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%96+13.6Replies to reviews 7%93+6.6Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBerrett Home Services
Dallas, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 86 pest control services · 4.9★ from 8,972 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Berrett Home Services for 8 kinds of job.
Berrett Home Services for rodent extermination
Clear ✕All 330 Google reviews tagged “Rodent extermination” · showing 160
Great customer service. Answered all of my questions. Nathan was patient and considerate of scheduling.
Courteous and thorough!
Sanmartino was GREAT!!! Asked about problems and what he was going to do. Took care of every corner of the house inside and out . Super friendly!! Thank u again
Showed up on time and took care of the outside. Had to reschedule to spray the inside.
Very efficient and knowledgeable. Everyone who has come have been very efficient, courteous.
I’ve had excellent service from this company for more than 20 years in both Florida and Texas. I would highly recommend them for comprehensive pest control. Their staff is efficient and very friendly.
Great experience
Profesional and knowledgeable support!! Thank Isiah for your professional service!
Nice and knowledgeable
She was very good.
Carwin did a fantastic job spraying my home. I am so grateful with the service he provided. His great communication skills made it such a smooth experience. I am extremely satisfied with his service. I will strongly recommend BERRET PEST CONTROL to everyone. Thank You Carwin !!!!
Excellent service. Took care and knocked down a huge roach problem. Thanks!
I'm happy with this company so far. Every tech that has come to my home has been friendly and efficient. We have a rodent problem in an old house and I called around a few places before I chose this company, I'm glad I did. Recommend for sure.
I’ve had an excellent experience with Berrett Pest Control. Austin always does a thorough job and takes the time to listen to my concerns. He is professional, attentive, and makes sure everything is addressed before he leaves. I really appreciate his attention to detail and commitment to providing great service.…
Bought a new build in emerging community. Had no idea the pest problem would be this overwhelming. Called Berrett Pest Control and received same day service! The tech was friendly, knowledgeable and extremely patient with all my questions. I would highly recommend them going forward!
Used for pest control- Booking was easy (and great banter on the phone), Chris came and did a great job. Was engaging and gave me both logical expectations on the timing of treatment to be effective and clear guidance / assurance on when to call for a re-spray if results aren’t as expected.
super knowledgeable and just overall great tech. thank you
Horrible service!! Only 1 bait box had bait in it. Lazy & careless technicians! We made a bad decision choosing Berrett!! Matthew will argue with you like you're telling him a lie. He should not be a manager!!
Berrett does a great job of service.
James Hubbard was exceptional! He provided knowledge and insight into my problem and help secure my perimeter! He is awesome!
Our technician is wonderful. He is so sweet and always has a kind word. He does a terrific job taking care of all of our needs.
Quick understanding and response
Jim was attentive to our concerns and very polite.
The young man was very thorough and answered my questions completely.
Customer service is great. I don't know about the pest. Service yet, but I will find out saturday, and then I will update and let anyone know.
I’ve used Berrett Pest Control multiple times and have always had a great experience. They are highly knowledgeable and personable. Would recommend them to anyone!
Bonny was very professional, courteous, and he answered all my questions. I would recommend him.
Appreciated all the email correspondence that informed on what was happening. Appreciated Matt as we looked at all the area with mole activity and there was no pressure in deciding the treatment plan.
Super nice guy. Explained everything and made me comfortable with the treatment safety especially around my pets.
Awesome. Professional and know what they’re doing.
Didn’t inspect for rodents in the attic.
This is the best service. He was very thorough. Explained everything to me clearly. Made sure if I had questions he explain.
Carwin Parker great service !
We love the Customer service we received from all
Ethan has worked diligently to solve our problem. We still have a rodent in the house and at this time it still is.
Their service is above average and the management will do everything they can to make sure your covered issues are taken care of if the standard service isn't cutting it.
Outstanding! A+++++
Sam was very professional, thorough and courteous!
Tanner was the greatest worker I’ve ever seen in my entire life. This kid should Honestly, run the whole company. He’s like part genius part superhero and part exterminator
Chris was friendly and thorough and spent time to answer all my questions! Thank you!
Austin with Berrett Pest Control was helpful and quickly assisted with a resolve for our situation! Thank you to Chris! You are the best!!
Letha was extremely friendly when setting up the appointment and I appreciated how easy she made the process. Omar was the tech and he communicated well and arrived promptly when he said he would. Appreciated his suggestions and was not pushy at all. Especially important because it was my wife that was the one that…
Trey did great! He’s courteous, professional & and a pleasure to work with.
William was very informative and made sure he explained everthing that he was doing.
Rain was extremely helpful and informative with the issues I’ve been experiencing and great to work with on getting the next step figured out. Highly recommend berrett pest control
I was very impressed with how quick they were able to come out. We had a pest problem and Angel our inspector did a great job finding entry points and getting the process going. She was a pleasure to work with.
great customer service!
Carwin did excellent work. He explained my options and treatment plan well, and even went above and beyond to help in my time of need, helping my dad. I was grateful you all could come out on such short notice.
Hello, very professional and kind. Got the job done and explained very well how the service works. It was my pleasure to meet him for sure. I recommend this gentleman.
Very quick and detailed and to the point
I am so pleased with both the guys. And coming back in 14 days to check. They are very polite. And answers all the questions. And I had a lot with past experiences with other companies. People this is your go to company
Ryan, Inspected and sprayed our home for insects and rodents, inside and outside. He applied the products and explained what to expect in the coming days. Ryan is very knowledgeable about the products he applied.
Using their services helped eliminate the problem at my home with rodent extermination. Especially around summer time with critters looking for some shade to cool off
Crisby helped me today. He was very friendly and professional. Further I would like to mention, Berrett as a whole is an excellent company. Technology is on point. I know every visit, who is coming and what is being done. I manage a condo complex and our rats are gone— completely. I’ve lived here more than 20…
Courteous and professional. Very knowledgeable.
Austin goes above and beyond to help with my pest control situation. He is the reason I use Barrett Services.
Ethan is amazing !
Letha was fantastic!
Customer service representative was nice.
I always receive the most kind and thoughtful customer service Wendte on the phone with Barrett home services. We have used them for years and multiple locations across the metroplex and I highly recommend!! Lehta Is a joy to speak to on the phone!
Trey was super friendly and very informative. Thanks for the 5 star service.
Great professional service
We’ve used Barrett pest control for more than 21 years. Always professional and quick to schedule in between regular appointments if needed. We have had many technicians and they all have been outstanding, respectful f our home and time.
Jim G. did a great job spraying for pests at my home. Such a great job my wife made it a point to tell me what a pleasant and professional person he was. I've been with Berrett Pest Control for about 10 years and they've always sent excellent technicians to my home.
I appreciate that this tech took the time to knock before entering the back yard to let us know he was here. Him doing that not only ensures the safety of himself but the safety of our dogs and allows us to address any possible new pest problems that we may need to address.
Berrett has always done a great job for us and we appreciate Dwight’s thorough inspections!
Tanner from Berrett Pest control was super professional, prompt, knowledgeable, and friendly. He answered all of my questions & concerns. Highly recommend this pest company.
Friendly and accommodating
Joel did a fantastic job! The company truly cares and follows up to make sure everything was done properly and we were satisfied! I would highly recommend them to anyone needing any type of pest control! Brandi was fantastic! Really took the time to move everything and did a very thorough job! Berrett's ALWAYS does…
Great follow up on treating an issue with mice
So far so good. Angel was the initial sales and inspection, set initial traps, and made the plan. Ethan came and sealed the house and put out additional traps. Brandi answered my questions, even double checked to make sure. Joel came for a followup & identified an additional seal needed. All have done a GREAT job.…
Bonny did an excellent job. Respectful and timely.
Joel visited for a follow-up. We had a rodent squirrel issue. He was very friendly, professional, and knowledgeable. I appreciate his recommendations.
William was very kind and thorough
Letha was very helpful & got my business set up to keep those bugs away! Thank you Letha !!!
Nice and helpful
He was respectful, thorough andeven check the attic on our request.
Informative, communicative, and kind.
Very polite and professional. Sent an arrival text , and checked trap & put in fresh food.
Super helpful and honest. Rylan and Dan came over promptly and checked everything, explained what was going on, and didn’t try to upsell or charge me unnecessarily. Highly recommend
Carwin was very professional and his work, was effective immediately! Thanks!
Same day service was so nice. Ainsley was quick and knowledgeable.
Dan was very professional and thorough! Will use again!
Good morning Chris just help me schedule and appointment but the more important thing to me it is nice,warm,respectful and efficient service it made my experience very easy and pleasant..
Miranda was kind and helpful and resolved my issue quickly.
Isaiah was most professional! He handled my requests one by one and was happy to accommodate. Your company has the best customer service out there! Thank you!
Austin is a great guy very professional and respectful. I am so thankful we have him.
Gary is very friendly & informative. I appreciated that he listened and gave me feedback on how best to deal with the pest control issue we had at our rental property.
Elizabeth was simply exemplary… customer focus at its very best! Thank you!
Very friendly and very thorough explanation of issues and plan of action.
Easy to talk with. Got me taken care of right away. Pleasant customer service
Outstanding customer service...
Brittney was easy and great to work with. Thank you for taking care of my issues
Dan was outstanding and he took time to inspect in spite of bad weather. He also placed the traps by himself and did a great job.
Amazing customer service and phone etiquette. Letha was great to help. They had someone to our property within 45 minutes of the original call.
Very professional, very polite and he does a wonderful job. I have no problem with his work. You got a good one this time.
Maurice was very professional and did a great job treating our house
We love Berrett Pest Control! All our techs have been great to work with. Everyone has been helpful, polite, efficient, and great to work with. Most recently, Deshun came out to manage an ongoing issue, and he did great--answering every question I had and quickly diagnosing our problem and helping us manage it. We're grateful for this company!
Jack was wonderful at identifying the bugs that have started to invade our yard..also found a new bettle. Hopefully whatever he sprayed will get rid of the assassin bugs!! Amber is also super knowledgeable about the policies and is always patient with our questions and gives the best customer support.
The phone response is always quick, and they consider the urgency of the problem when scheduling. Techs are courteous, knowledgeable, and efficient. When we needed rodent removal they listened when I said that poison wouldn't work because I didn't want disoriented rats biting my child or poisoned rats being eaten by…
Adam is a top notch tech! He’s thorough and deliberate in treating pest infestation, and effectively gets the job done. Do NOT INSULT him with a mere $5 bonus. Better make it at least $50. Put it on my bill.
Maurice was absolutely wonderful. He explained everything he was going to do and spent time with me making sure I understood. We even caught a roof rat in one of the traps he set out before he left 😂😂. Of course he took it away right away. He was very kind, and professional. I was looking for someone new and…
Took care of my reschedule needs quickly and competently.
I requested services to deal with mole removal/extermination. The representative who showed up was not able to answer my questions on the process they would use. He said he would talk to someone and call me back. He never did.
Company is very responsive and will get the job done.
Working with Dakota and Dan has been amazing! I would absolutely recommend this company.
Joel is always on time, respectful, and readily answers my questions.
Outstanding customer service and outstanding quality of service. The technician was outstandingly knowledgeable and efficient in job knowledge.
Lulu was pleasant to be around. She was easy to talk to (great personality) and seriously listened to our needs concerning our rodent problem. She (bravely!!!) went up in the attic and showed us the photos of what is going on with the rats. She explained what would need to be done and assured us that Barrett will…
Dan was so helpful and made the whole process seamless and easy to understand. Really recommend him!
Maurice is an outstanding technician—extremely knowledgeable and highly professional. His communication throughout the process was clear and thorough, which made the entire experience smooth and reassuring. My wife and I are very glad we chose Berrett Pest Control and couldn’t be more satisfied with the service we received
We’ve been using Berrett pest control service on a regular basis, and the results have been consistently excellent. The technicians are always professional, punctual, and knowledgeable, and they take the time to explain what they’re doing during each visit. Since starting the service, we’ve seen improvements and…
Been with Berrett for many years now. I always get friendly and prompt service.
Matt was thorough in his process and took time to explain the process needed for rodent exclusion. Highly recommend
Consistently doing a good job. Thanks!
Mr. MOHAM WAS AWESOME, he went through step by a step what he was doing today. Moham also removed all of my little traps that had rodents on them, he helped me to understand what to expect from the product he used and assured me that I would not have anymore problems with pest. Thank you so much for Mr. Moham
Berrett pest control is a great service. Caroline was great in finding a schedule that worked for us
Very kind and efficient…great service Karen.
Excellent. Seemed to know what he was talking about and checked with supervisor when in doubt
Very friendly person
Very knowledgeable, helpful, patient and kind. Thank you Adam
Very thorough and efficient.
Caroline was trying to get out of the warranty that was given to us. She tried to talk my mom into paying more for him to follow up on a rodent issue that wasn't resolved as promised in the 10-14 days.
Barrett has been our pest control company for over a decade and we’ve always gotten great service. Willie is a joy to deal with, so consider yourselves lucky if he’s your tech.
Very professional
Tony was very friendly and explained the processes well. Customer service was great!
We just started the process with Barrett but Dakota is professional & thoroughly explained the issues! Carolyn also does a great job on following up with the home owner!
Great job and service and take care of details !!
I called Barrett Home Services to reschedule a treatment. The person I talked to was able to accommodate the time frame I asked for.
We’ve been using Berrett for our pest control services since 2022. The technicians are always quick, courteous, and leave the house the way they found it. No complaints.
Marcos and Amos did a great job treating my home. Very friendly and informative. Will be using Barrett Pest Control again.
Sina was absolutely perfect. He placed traps around my home and we caught the rodent within hours. By the time Sina came back the next day we had already disposed of the body and he was extremely helpful and replaced the trap in case there was more rodents. I would absolutely recommend this services to anyone that has a pest problem.
Trey showed up at the promised time. He was very thorough and recommended what we can do to keep rodents out. He then did walk around the house and found three points of entry that I did not see. He quickly set up a time for another specialist to close up those holes as my warranty was still in effect. Thank you…
Joshua was amazing and informative!!
he was fantastic, very informative and extremely friendly!!
Dakota was amazing, did great work and kept us informed! So amazing!
Will did a wonderful job. He explained everything to me very well. I was very happy with his service.
Very polite and professional
John is knowledgeable, ethical, & pleasant to work with. He has made a huge difference in our comfort level by eliminating most of our wasp & mosquitoes. His diligence & ability makes our house & yard a place to enjoy again.
John W. Is phenominal. Will have Berret service our home whenever we move, every time.
These guys are the best! Very thorough and super nice. I have a few technicians over the last 6 years and all of them are well trained and on time!
Called before and after. Explain everything that was done and what next steps looked like.
Helpful and courteous!
Very impressed with Berrett how they assessed the rodent extermination. Everything explained in the right amount of detail by Austin. Dakota approached the implementation of rodent extermination and preventative measures in the same organized manner. He was very educational explaining what he was doing and why.…
They managed to get me same-day service for an issue that popped up unexpectedly. Ernesto communicated prior to arrival and answered all my questions! Thank you so much!
Very courteous and professional!
trey was friendly and knew his stuff. was very helpful
I love working with this company. Always nice and professional. Beyond knowledgeable, friendly, gets the job done and Kyle gets 5 stars from us.
Dan is great. Very patient and full of wisdom.
She is professional, and have full command on her work. Very nice and friendly.
He is the best very nice and explained everything
Very prompt at her response and she was ready to to help and take care of my service needs
Adam is very knowledgeable and professional. He provided great service!
Letha Was very great in helping me get the right service and explaining everything in detail. Can’t wait for them to come out.
Mouse was caught in a trap later in the evening after he put the traps out that day
Awesome
Very friendly and professional!!
Sebastian was professional, knowledgeable and very direct with the services provided answering all my questions. Definitely an asset who can bring value to any company.
Christina was very professional with adhering to the needs of my service request.
Great person!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 618 | $56–$128 |
| Home inspection | 543 | $63–$156 |
| Bug & insect extermination | 503 | $58–$128 |
| Hornet & wasp extermination | 485 | $93–$282 |
| Ant extermination | 358 | $83–$246 |
| Rodent extermination | 329 | $103–$371 |
| Cockroach extermination | 270 | $81–$246 |
| Spider extermination | 232 | $67–$159 |
