Experts Reviews · Company report
Berrett Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Berrett Pest Control

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #291Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,904 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berrett Pest Control is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berrett Pest Control is better than 78% of pest control services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berrett Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berrett Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berrett Pest Control is better than 0% of pest control services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berrett Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Berrett Pest Control for 8 kinds of job.

Berrett Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.177
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$61–$141
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#184 / 246
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 177 Google reviews tagged “Bug & insect extermination” · showing 20

Tracie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Barrett has great communication and rapid responses to any of my text or messages!

Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
Carie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love berrett! Always helpful always willing to go the extra mile.

Mosquito exterminationBug & insect exterminationAnt extermination
Penny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

We've used them for years. Not super happy with them not being able to tell me a time frame for our appointment though. This is new

Not sureBug & insect extermination
Kinslee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love Berrett! They are so helpful and do a great job every time. The customer service is top tier! Would highly recommend.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt and courteous scheduling.

Bug & insect extermination
JettLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Initial treatment took care of my issue with the ants. Anderson, Jaiden, and Arturo have all been amazing at communicating with me, easing my anxieties, and retreating at last minute. I got the unlimited monthly plan because I hate pests. Twelve days after my first treatment, I saw a couple earwigs and called last…

Paid $200+Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Nigel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had Barrett Pest Control come out for a pretty nasty red ant problem, and they did an awesome job. Scheduling was incredibly easy, they showed up on time, and the technician took the time to explain everything they were doing and what to expect. The treatment was thorough, and we’ve already noticed a huge…

Reasonable priceBug & insect exterminationAnt extermination
RobinLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Berrett responds whenever we have a need. They even spray for fire ants! Their service is so worth the money.

Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
VenuLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just started the service yesterday on my brand new home and I was not home. The service tech called and I was not home and asked the outside to be treated. Before I could call , the customer service called and made an appointment for the inside. Happy with their service so far.

Paid $40–60Reasonable priceBug & insect extermination
BettyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been using Berrett for pest control for 5 years. I like the fact that if anything is missed during a quarterly service, I can get someone out quickly to re-treat. The rep who handled my call today was very polite and understanding.

Reasonable priceBug & insect extermination+ Responsiveness+ Professionalism
Sadhana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Red was very helpful and was able to reschedule us though we called on the day of service .

Paid $40–60Reasonable priceMosquito exterminationCockroach exterminationBug & insect extermination
Alej4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tanner Johnston was a fantastic terminator! He came to my home with knowledge and determination! He was ready for mission impossible and was a great representative of Berrett’s values! This was my first time hiring exterminator services after a nightmare ant infestation! Kinda felt like the ants owed me rent as…

Reasonable priceHornet & wasp exterminationFlea & mite exterminationBug & insect extermination
Ujala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

DO NOT go with Berrett pest control. Horrible customer service. They sprayed on one of our outlet that damaged our machine. We put a damage claim and they denied saying it’s not their fault when it happened right in-front of us and our employee. The person handling our case was Deanna. I was trying to explain what…

Paid $100–120Cockroach exterminationBug & insect extermination
BobbyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service, and follow through.

Reasonable priceBug & insect exterminationAnt extermination
KatLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kaitlyn was professional and very sweet. She assisted me with a billing issue which was resolved immediately.

Paid $40–60Reasonable priceBug & insect extermination
Javi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently contracted Berrett Pest Control and it's been a great experience. Desmond (the technician) was very knowledgable and passionate about ensuring we had the best service possible. He was very thorough in his approach and even offered some suggestions on what I could do as a resident that would help. While…

Paid $160–180Great priceRodent exterminationCockroach exterminationBug & insect extermination
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and helpful

Bug & insect extermination
CarolLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a good experience getting my quarterly pest treatment switch to a different day. Tech was very helgful.

Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
SherrikaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

The customer service is good but their bug formula isn't. Never have I ever had to call a pest control company to come out this much. Yes, when they first came out it rain a whole lot so I gave grace. They charged a monthly fee and used our water outside (for something, I don't remember what reason was given) and…

Paid $200+OverpricedBug & insect extermination
ThomasLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been a customer for years. With their subscription, you get quarterly service and spraying around your house and you can call anytime and they’ll send a tech at no additional charge. About 50% of the time I can get somebody the same day. Otherwise, it’s usually in a day or two that they can come out and take care of the problem.

Paid $20–40Reasonable priceTermite inspectionCockroach exterminationBug & insect extermination

Show more bug & insect extermination reviews (157 more) →

Price

$101-11% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 61%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination177$61–$141
General pest inspection157$61–$133
Hornet & wasp extermination134$96–$282
Cockroach extermination99$81–$282
Home inspection98$61–$168
Rodent extermination76$86–$323
Ant extermination76$81–$246
Spider extermination71$83–$173

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