Experts Reviews · Company report
Berrett Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Berrett Pest Control

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #291Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,904 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berrett Pest Control is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berrett Pest Control is better than 78% of pest control services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berrett Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berrett Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berrett Pest Control is better than 0% of pest control services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berrett Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Berrett Pest Control for 8 kinds of job.

Berrett Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.99
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#213 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 99 Google reviews tagged “Cockroach extermination” · showing 20

Kinslee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We love Berrett! They are so helpful and do a great job every time. The customer service is top tier! Would highly recommend.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Chase3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was great! easy to set up appointment. My only quarrel was that it was hard to hear the agent as his connection kept cutting out.

Great priceCockroach extermination
RobinLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Berrett responds whenever we have a need. They even spray for fire ants! Their service is so worth the money.

Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Marc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional handling of setting the appointment With customer service on the phone

Not sureGeneral pest inspectionMosquito exterminationCockroach extermination
Toney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Their pest termination is horrendous. Multiple visits and the problem still isn’t gone. Once I tried to cancel their service, they keep redirecting me to their customer experience team which is practically unreachable. I had to dispute the charge with my CC company to finally get these guys to stop billing me. I…

Paid $40–60OverpricedCockroach extermination
Sadhana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Red was very helpful and was able to reschedule us though we called on the day of service .

Paid $40–60Reasonable priceMosquito exterminationCockroach exterminationBug & insect extermination
Ujala2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

DO NOT go with Berrett pest control. Horrible customer service. They sprayed on one of our outlet that damaged our machine. We put a damage claim and they denied saying it’s not their fault when it happened right in-front of us and our employee. The person handling our case was Deanna. I was trying to explain what…

Paid $100–120Cockroach exterminationBug & insect extermination
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I thought this company had great ratings but my 84 year old father lives in Azle Texas I have text from the technician that he would be there last week at 10:00 a no show but did show up at 4:00 pm. I spoke with the technician and he guaranteed he would be there today between 8:00 am and 8:15 am! Well he was a no…

Cockroach extermination
Javi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently contracted Berrett Pest Control and it's been a great experience. Desmond (the technician) was very knowledgable and passionate about ensuring we had the best service possible. He was very thorough in his approach and even offered some suggestions on what I could do as a resident that would help. While…

Paid $160–180Great priceRodent exterminationCockroach exterminationBug & insect extermination
Carter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are great! They are very friendly and have a very quick turn around for their services!

Paid $20–40Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
ThomasLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been a customer for years. With their subscription, you get quarterly service and spraying around your house and you can call anytime and they’ll send a tech at no additional charge. About 50% of the time I can get somebody the same day. Otherwise, it’s usually in a day or two that they can come out and take care of the problem.

Paid $20–40Reasonable priceTermite inspectionCockroach exterminationBug & insect extermination
RosaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was awesome! He answered all my questions and gave me tips to help keep pesky gnats away. He's extremely knowledgeable and definitely set my nerves at ease about the process. So glad we found Berrett!

Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Berrett has excellent customer service and care! Highly recommended!

Reasonable priceFlea & mite exterminationMosquito exterminationCockroach extermination
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and professional and made the process very easy and quick.

Hornet & wasp exterminationRodent exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
GardenGalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The scheduling people are great. Very nice, polite, and helpful. Berrett does a wonderful job!! Prices are reasonable.

Termite exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Therese6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The person who answered the phone at Berrett Pest Control - Dallas, was very friendly and professional. The person was helpful and made my request easy

Hornet & wasp exterminationCockroach exterminationBee extermination+ Responsiveness+ Professionalism
Maritza12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great customer service. Job always well done.

Home inspectionCockroach exterminationBug & insect extermination
Tamara14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Berretts. Pest control I highly recommend they are efficient,well priced,and very easy to communicate with you about your needs for your household!!!❤️

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Professionalism
SyedLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

They are good and responsive.Their spray works but taking time.

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness
ReesLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Linda took my call to reschedule my appointment and she was incredibly nice!

Cockroach extermination+ Responsiveness

Show more cockroach extermination reviews (79 more) →

Price

$101-11% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 61%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination177$61–$141
General pest inspection157$61–$133
Hornet & wasp extermination134$96–$282
Cockroach extermination99$81–$282
Home inspection98$61–$168
Rodent extermination76$86–$323
Ant extermination76$81–$246
Spider extermination71$83–$173

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