How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCOREBerrett Pest Control
Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #291Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,904 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Berrett Pest Control for 8 kinds of job.
Berrett Pest Control for rodent extermination
Clear ✕All 76 Google reviews tagged “Rodent extermination”
Barrett has great communication and rapid responses to any of my text or messages!
TLDR: Berrett Pest guy told us we had no rats when we did and he broke our new car windshield. Manager promised to get windshield replaced with official Honda parts and used cheap third-party parts instead. We used Berrett for a couple of minor pest issues without a problem. Seems like they can handle small stuff.…
I just started using Barrett, but as of now Josh has been helpful and Brooks came out to remove a dead rat very quickly. I will post further reviews as services progress.
Barrett Pest Control services has been good about keeping up with my quarterly treatments and are easy to work with. If you need them in between treatments, they will return and take care of any pests at no additional charge. I have been with them for years; friendly techs and eager to please.
Service work on finding a tech who was available Courteous stayed on the phone till they had a tech for me same day Awesome service
TERRIBLE EXPERIENCE DONT be fooled by the reviews, I had people coming out to the Arlington area to look for possible rat/raccoon infestation, the person came for inspection Lulu, who apparently wasn’t even trained or licensed, told me we had raccoon poops in our attic and said I needed to purchase a large trap that…
Had Barrett come out to treat for ants and rodents. They stated part of the exterior treatment was to clear wasp nest and spray. As soon as they left I found a wasp nest right outside the front door. I then called them back 2 weeks later because the ants had not cleared up any. I also asked the treat for rodents. I…
I tried to make an appointment and gave my information as requested and no one reached out to me or my husband. They tried to say I have to call them but if that was the case why would you ask for my number in emails if you aren’t going to contact me??? Obviously I wanted service.. Doesn’t make sense. Not very smart…
I recently contracted Berrett Pest Control and it's been a great experience. Desmond (the technician) was very knowledgable and passionate about ensuring we had the best service possible. He was very thorough in his approach and even offered some suggestions on what I could do as a resident that would help. While…
Absolutely the worst....they may have actually become a criminal enterprise. A year ago they sold me $3000 worth of unneeded rodent exclusion doodads. Did nothing to eliminate the mice. In a subsequent visit by one of their techs, he admitted that I was sold something I didn't need...and attributed it to an the…
Representatives on the phone and the service tech have been amazing!
Very friendly and professional and made the process very easy and quick.
Berrett pest control always does a fantastic job!
Spoke to Julius, nice guy, quick to put in service order
Karen was very friendly and helpful! Great job!.
Service inspection was done for home, rodent extermination, hornet and wasp extermination. Traps were placed and bait renewed. Angela answered questions about if my bill was on auto pay, and confirmed payment had been received.
Lasonya was really helpful and was quick to take care of the issue I was having.
Very helpful customer service
So far things are good I haven't see any more rodents n Devin said it would take a week n he was right. Thank you Berrett Pest control
Called Berrett because rats in attic. Bryan came out and left 7 rat traps in attic. Bryan came back in 7 days to check traps, then Bryan came back in a week to check traps again. No rats. Bryan swept attic floor to remove old rat droppings. Bryan was very punctual each time he came by, he also picked up newspaper…
Fast, friendly and professional! Can’t recommend them enough!!
Billy was awesome. Everyone in the office is professional. I was also impressed with inspector Austin who was the first person to come inspect the property, he was professional, informative and had a great personality
Very attentive company. Professional. On time. Thorough.
I appreciate the wonderful attitude of the young man that services my home. He is efficient and friendly.
The customer service lady was awesome! I had a problem but she understood my situation and solved the problem!! She was very nice and helpful!!
I like everything about it. I’ve been using Berrett for at least five years. Their office staff has always been so very helpful when I’ve had questions or was confused about something. I cannot imagine not ever using Barrett. I highly recommend them for their professionalism. The office person who helped me today,…
Berrett pest control is great and I’ve been using them for years. I would highly recommend.
Angelica was very responsive and informative.
I have been using Berrett Pest for over 10 years. They respond quickly if I call and make certain that I live pest free.
Berrett Pest Control has been helpful, informative and quick to respond!
LaSonya was so helpful getting my appointment scheduled. This company never disappoints.
The office staff has been amazing. Lasonia has always been professional and courteous. My technician is reliable and very personable.
Excellent
Really nice folks to deal with...They solved my pest problem completely. Thanks very much.
Very good customer service
Have been a customer for many years - always helpful, pleasant and responsive.
Young technician was helpful,responsive,and respectful.office person was friendly and efficient
Superb service all around, from scheduling with Angelika, inspection and recommendations from Bill, applications from Chris. Everyone on team has great communication skills and seems genuinely interested in doing the right thing whether you're watching, or not.
LaSonya was very helpful and courteous. She worked hard to get the trap picked up that was left in my yard for three months. We could smell the dead rodent in our home. The trap was supposed to only be there for 30 days. Thanks LaSonya for going above and beyond
Very helpful!
The scheduling staff is always so nice and friendly always willing to help
Very flexible, professional, & well communicative
Robert the “Bug Guy” was so great and very knowledgeable! Took care of our pest issues and was in and out quickly and very respectful! He told us to save his personal number in our phones as Bug Guy and text him if we ever have issues and he will be right out. Great guy, great company!
Sonya helped me today and she did a wonderful job of scheduling and walking me through transferring my account to a new home. Thank you!
Love this company they are always a very friendly phone call away, with great customer service, good, and come out as many times as needed to get the job done. Thank you!
Great service overall! My technician Brian is friendly and professional. Lizzy is a wonderful assistant to the business and so courteous and helpful !
Excellent service!
Great company and everyone are very friendly!
Amazing staff and very helpful!!
The technician was always on time and did communicate issues to me as I lived off-property. They always answer the phones and always have a professional, friendly, and responsive
This is the best place in town! They are responsible show up follow up Do a fantastic job!!!!! This is our 2nd time to use them we recommend them highly🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻 Margie Carmichael Hearthstone
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 177 | $61–$141 |
| General pest inspection | 157 | $61–$133 |
| Hornet & wasp extermination | 134 | $96–$282 |
| Cockroach extermination | 99 | $81–$282 |
| Home inspection | 98 | $61–$168 |
| Rodent extermination | 76 | $86–$323 |
| Ant extermination | 76 | $81–$246 |
| Spider extermination | 71 | $83–$173 |
