Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Berrett Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty98−0.2Momentum penalty0−10Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Berrett Pest Control

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #291Position by Experts Score among all companies we track in this category. of 315 pest control services · 4.9★ from 2,904 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Berrett Pest Control is better than 85% of pest control services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Berrett Pest Control is better than 78% of pest control services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Berrett Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Berrett Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Berrett Pest Control is better than 0% of pest control services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Berrett Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Berrett Pest Control for 8 kinds of job.

Berrett Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$136–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#178 / 186

All 14 Google reviews tagged “Termite extermination”

Louise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Barrett Pest Control services has been good about keeping up with my quarterly treatments and are easy to work with. If you need them in between treatments, they will return and take care of any pests at no additional charge. I have been with them for years; friendly techs and eager to please.

Paid $140–160Not sureHome inspectionHornet & wasp exterminationRodent extermination
DominiqueLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Donyale Maddox really provided excellent customer service, helping me flawlessly navigate services and get exactly what I needed. These are the only pest control services I will use. Thanks guys!

Paid $40–60Reasonable priceTermite exterminationGeneral pest inspectionService not listed
GardenGalLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The scheduling people are great. Very nice, polite, and helpful. Berrett does a wonderful job!! Prices are reasonable.

Termite exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Mrs.Local Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We have used Berrett Pest Control for years. Great service and great staff. They never disappoint!

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
JAMES11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great fast help

Termite extermination
PaulLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

The pest control Techs from Berrett are generally knowledgeable and professional. However, the scheduling department of Berrett seems to be disorganized and in disarray. Schedule wrong techs on a regular basis. Last minute changes made. Techs have suggested I call them direct to schedule a call.

Bug & insect exterminationGeneral pest inspectionTermite inspection
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called about a retreat and they were responsive, helpful and kind.

Termite inspectionTermite extermination+ Responsiveness+ Quality+ Professionalism
PhilipLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I use Barrett Pest for both termites and pest control (ants, wasps, hornets, etc.). They seem to do a good job and are always very responsive and courteous! I would recommend them for your pest control needs.

Bug & insect exterminationHornet & wasp exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
Dee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Termite exterminationCockroach extermination
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Rating only, no written review.

Termite exterminationService not listed+ Responsiveness+ Quality+ Value
Nanci3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Nate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Derrick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Termite extermination+ Professionalism+ Value
Garth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Professionalism+ Value

Price

$101-11% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 61%Overpriced 6%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination177$61–$141
General pest inspection157$61–$133
Hornet & wasp extermination134$96–$282
Cockroach extermination99$81–$282
Home inspection98$61–$168
Rodent extermination76$86–$323
Ant extermination76$81–$246
Spider extermination71$83–$173

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