How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%75+10.6Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREBesser Garage Doors
Yorba Linda, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 4.9★ from 2,475 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Besser Garage Doors for 4 kinds of job.
Besser Garage Doors for garage door design
Clear ✕All 93 Google reviews tagged “Garage door design” · showing 60
Pleasantly impressed by service received from our technician, Daniel. He was professional, polite, and knowledgeable about the problem with the garage door. He was able to fix it and we are purchasing new doors due to their efficient service and trustworthiness. Also the receptionist on our initial call was very pleasant. Fortunate Besser was recommended.
BESSER Garage company sent a very professional representative, Austin, to my house to assess my need for a new garage replacement. Before the rep’s arrival, communication from BESSER was excellent. They messaged me so I would be aware of the rep’s arrival, and the rep called to let me know when he was 10 minutes…
Professional and informative
Morgan was amazing with Besser Garage Doors. A visit to the showroom is the way to go, if you have questions on picking the right garage door for your project.
Jacob was knowledgeable, patient, friendly, and professional. He laid out all the options and answered all my questions. Thank you!
Austin was quick and efficient and answered all of my questions.
Daniel was a fantastic technician. He was very patient in explaining the problem with my garage system and was very thorough in correcting the issue impacting the functionality of it. Got it back in working order and also provided me with some compelling i fo for future upgrades that I'm strongly considering. Besser…
Well-presented. Jacob was able to answer my questions quite well. Also gave options that were relevant to our space and design application. Line items in the quote were transparent, which is important to me.
Besser delivered and installed our new custom garage door. Martin assisted me with design/ ordering and I’m very happy with the result. For the post install appointments Paul has done a fantastic job! He is knowledgeable, professional and friendly and takes time to explain important maintenance details. He…
Everything about our insulation project went fantastic. Ryan, our initial contact, was awesome — he spent all the time we needed to help us make the best choices, and we loved our final design. The crew that came out was on point, led by Sebastian. I really appreciated the text updates along the way, so we always…
We have used Besser several times now and Ryan has helped us out! We have a beautiful new garage door and system for a fair price.
Austin was a very personable and friendly technician. He was on time, knowledgeable and quick. We discussed several options and he provided me with all the answers I was looking for, as well as pictures of potential doors to review. No heavy sales pitch, just professional advice and client focused. You have a…
Ryan was very easy-going and professional, and I would 100% recommend him as your garage door specialist
I set up an appointment for a garage door estimate. I made it clear that I was also interested in a matching side gate. When the first appointment was scheduled, I received a phone call 20 minutes prior to the ETA of scheduled appointment. Not that they were running late, but they couldn’t come at all. I was told…
Paul came out to do a post insulation check up. He was very helpful and a wealth of knowledge about how to keep up your new garage door system. He pointed out a few features that I was not aware of and also provided maintenance recommendations. It was truly a perfect interaction and very helpful.
Oscar from the Besser team did a great job installing a new garage door and garage door motor. He was courteous and friendly when answering my questions and professional while working. No complaints, I would gladly work again with him and the Besser team in the future.
Ian was Amazing!!! Very informative and explained everything in detail!!
Jacob was great. Cost was way more than anticipated though, but trust the company
Had a great experience with Besser in the design of our replacement garage door and motor. Our garage structure is tricky and required some thoughtful measuring and decision making to be sure that the solution would meet our needs and work properly. Our technician Devin spent a lot of time with us and even made…
Your team came out and performed a most impressive and thorough assessment of my aging garage door. I look forward to an installation in the near future.
Knowledgeable, courteous.Jacob is great!!
Ryan G-TL replaced Torsion system rebuilt and large overhead springs and 5 brackets on the garage door. Lubricant applied. Reviewed the operation with myself and made sure the phone app worked as intended. Cleaned up and very professional.
Great experience. Paul was thorough and very knowledgeable. Answered every question he took care of all our needs
Great price. Easy installation. First time that a company came out and actually did what they promised with no hiccups in the job.
Austin arrived on time. Very knowledgeable, took his time to understand exactly what we were looking for in Garage door style and color. He was able to render the exact look. Appreciate his work
Met with Devin D of Besser Garage Doors and had great service. I would think most people just need replacement, my situation with my old Tilt-up doors was far more complex and Devin really took the time to carefully inspect and communicate the options.
The technician is very knowledgeable and helpful in sharing important information in maintaining garage door functions.
We met with Jacob today for a quote to build a custom garage door. We need a door that is 18 feet wide & 10 feet tall. We want it to be wood & glass with as little maintenance as possible. Jacob was able to show us several sample materials & options that we were pleased with. He gave us a verbal quote right away & a…
Prompt response, courteous, informative. Repair thoroughly completed in competent manner. Very satisfied!
We used Besser 30 years ago and had a great experience, so of course we used them again to replace our garage door. The technician Frank worked so hard to get the door done and he did a great job. If we had questions during the process he had no problem answering them. At the end he took the time to explain…
Extremely nice and knowledgeable young man. Excellent representative for your company. I’m sure I will be going with you.
Jacob was very knowledgeable ,.professional, and personable. He fixed what was a bit of an unusual issue with my garage door. Jacob crushed it, if I needed help with my garage door I'd use Besser because of Jacob
Oscar along with Sebastian instilled my new garage door today. The notified me when they would arrive and were right on time.. They worked very well removing my old door and installing the new one.. They hauled away everything and the place was cleaned..
The servicemen Chris that came out was very professional and knowledgeable. He has been in the business many years, and helped show me different designs that would fit our budget.
Ryan and Ian were quick, efficient and very professional. Highly recommend!
Very friendly and did a very nice job explaining how the job would be done and very easy to work with!
Incredible support and knowledge! Professional, to the point and personable. Highly recommend!
Austin was very helpful and professional
I live in a remote area, but Besser garage had no problem locating me and keep me informed of their arrival. Austin explained my options to me and repaired my garage door without issue. He did a great job and the Besser price was reasonable. I will use them again!
Eric was very professional and got to work and did get the work done very quickly. Has ordered me the new one.
Great work Initial Price was very high until I got a discount With discount, price was just slightly higher than someone else. Work done was good. Installer was informative and helpful He performed the task quickly
Appreciated Ryan explaining all the different options for my garage door maintenance and price points for item replacements. Work was done in a timely and efficient manner.
Jacob came out today to replace the motor and rollers on my garage door, which had clearly outlived their useful life. He was extremely communicative, prompt, polite, and efficient. He offered to stay around and help me control my Remotes, including my cars, which was so appreciated. Cannot recommend Jacob or Besser highly enough.
Devin did a wonderful job fix my garage door problem. He is very professional, friendly and kind. I will definitely recommend this company. I can trust Devin for sure!
Nathan is awesome! He explained clearly and did a good job.
Great customer service from Daniel
We trust this company and their techs. Our garage door is original 1986 and doesn’t need the landfill. They provide a service that keeps it all going smoothly for such a reasonable price! Austin was outstanding!
Devon was very polite and explained all the different choices. I appreciated his input on decision making. Email was sent with final pictures and breakdowns. Office staff also very friendly! Sheri Fitzgerald
Great communication.
Frank came when expected and worked steadily till he finished. It took longer than expected because my old door was a bear to remove, but he kept at it till the job was done. Very professional, courteous and pleasant.
Great experience From the first call, scheduling and onsite service. Technician showed professionalism from the first contact until the end of service. Arrived on time, had knowledge about the problem on hand (garage door springs break) and made the repairs, fixing it in a timely manner. Thank you.
The service was very good.
Austin was pleasant to meet with and he did a prompt assessment of our garage doors. I am getting 3 bids quotes for new doors and will not decide until 12/23-12/24.
Jacobs has managed the entire process with great courtesy and professionalism. Thanks. I purchased the Amarr LI3000 for both single- and two-car doors. The delivery was prompt and completed within two weeks. On the day of installation, Alvao and Sebastian arrived on time and finished the work within two hours. They…
Comprehensive and detailed analysis
Great experience and great service
Great job. On time. Thanks
Great installation crew! They worked hard to get everything to work perfectly. They were fast and efficient. They were able to complete everything as planned in one trip. I would use them again. Alvero and Rick were awesome.
Austin was very thorough and detail oriented. We walked the build together and he had a straight up answer for any question I had. I also respect that he himself has spent time in the field as an installer. He knows his product inside and out, and it shows! Thank you for your time!
Devin was very helpful and explained all options and costs. Appreciate his thoroughness, pleasant attitude and customer service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 392 | — |
| Garage door consultation | 191 | — |
| Garage door design | 93 | — |
| Customer support | 15 | — |
