Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Best Floor Coverings logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Best Floor Coverings

Issaquah, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 20 hardwood flooring dealers · 5.0★ from 126 Google reviews

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Report card

Percentile vs other hardwood flooring dealers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Floor Coverings is better than 94% of hardwood flooring dealers.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Floor Coverings is better than 90% of hardwood flooring dealers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Floor Coverings is better than 99% of hardwood flooring dealers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Floor Coverings is better than 100% of hardwood flooring dealers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Floor Coverings is better than 100% of hardwood flooring dealers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Floor Coverings is better than 90% of hardwood flooring dealers.A
90

Reviews for your job

Customers hired Best Floor Coverings for 8 kinds of job.

Best Floor Coverings for wood floor installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Wood floor installation”

Linh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We did a carpet to hardwood floor replacement project, and Alex was extremely thorough in his first visit and really made sure that we understood and felt comfortable with every part of the process/price estimate. He even drove in his hardwood sample truck on the day so we can look at all the samples and compare…

Reasonable priceWood floor installation
Diane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Working with Alex was a great experience! Best Floor Coverings was the 4th company we consulted with and knew, hands down, we were going to go with them. From the initial call to the consultation, to the finished product... Alex and his team were professional, warm, respectful, honest and responsible every step…

Reasonable priceWood floor installationTile work installationInstall flooring

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Install flooring8—
Tile work installation7—
Laminate floor installation4—
Carpet installation4—
Remodeling3—
Tile work replacement3—
Wood floor installation2—
Plumbing fixture installation2—

Compare with

RI Hardwood Floors logoRI Hardwood FloorsExperts Score 98Issaquah · 5.00★Evergreen Hardwood Flooring logoEvergreen Hardwood FlooringExperts Score 97Issaquah · 4.97★ADL Floors, Inc. logoADL Floors, Inc.Experts Score 95Issaquah · 4.95★