Garage door supplier · Lakemore, OH · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 92 garage door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★172 Google reviews · 17 photos
99%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Best Garage Door Company LLC 5/5 based on 172 reviews, noting the owner responds to 97% of feedback. Customers frequently cite punctual arrival, clear communication, and fair pricing for services including new door installations, opener replacements, and spring repairs. Many appreciate the professional conduct and thorough explanations provided during visits. One lower-rated review criticized the company for quoting a high price for a single spring replacement and attempting to upsell unnecessary parts, suggesting that costs can be significantly higher than competitors for specific repair jobs.
Google rating: 5.0 out of 5 from 172 reviews (99% five-star).
Reviews on this page: 172 Google reviews (162 with written comments, 10 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 24, 2026.
Service: Garage Door Repair Service serving Lakemore, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Best Garage Door Company LLCGarage Door Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Garage Door Company LLC: 98/100 on this factor. Category median: 95.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Garage Door Company LLC: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Garage Door Company LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Garage Door Company LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
Bar = this company · dark tick = category median.
Star ratings
172 Google reviews we collected
5.0of 5
5 stars17099%
4 stars11%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
100%praise
Praise405100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1458%
Reasonable1042%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9022%
Staff & attitude8621%
Would recommend6616%
Quality & results6316%
Price & value5113%
Communication328%
Honesty & trust174%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“When it comes time to get a new door / maintenance or repair, I will be calling them up immediately.”
“Thank you so much, Tim for being very professional.”
“Was very impressed with the young men doing the work and would highly recommend this company to anyone needing garage door repairs!”
“Thank you BEST garage doors for another great experience.”
“Their customer service is outstanding and prices are very reasonable.”
“The communication is first rate, installation is spot on and my wife and I couldn’t be happier.”
“It's hard to find honest, good companies that don't just take advantage of you.”
People customers mention
Tim31 reviews
Amy15 reviews
Mason6 reviews
Doors4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Best Garage Door Company LLC for 2 kinds of job. Pick one to see what they paid and said.
Greg6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★
I am very satisfied with the new garage doors. After having to reschedule due to the illness of one of their installation technicians, they arrived on time and did a very professional job. I would highly recommend them for any garage door issues you may have.
Matt10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
After months of being frustrated with issues with our garage door opener, I finally reached out to and got our opener scheduled to be replaced. Not only did they replace the opener but they greased the door and made sure the checked everything else! Was very impressed with the young men doing the work and would…
Reasonable price
Marc6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My wife and I have a four car garage. We've had difficulty over the years finding a dependable garage door repair company we could trust. Best Garage was a great find for us. Nice people, trustworthy, fair, good prices. We just bought some new carriage house garage doors from them as well. Very satisfied, I've…
Greg4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Have had Best garage doors as my go to garage door company for 10 years. I don’t leave many reviews on any sort of platform but want to do this one as this company is incredible. The communication is first rate, installation is spot on and my wife and I couldn’t be happier. If you are shopping around for garage…
RonnieLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Roger did an amazing job today helping me and fixing my garage door. He got it fixed very quickly and taught me alot about safety and why my old garage door system was unsafe. This is the second time this company has done work for me and I highly recommend them!
Gary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had several estimates for the same door design. I am very happy with the workmanship, cost & consultation. I even purchased a chamberlain opener. I would highly recommend this company if you’re looking.I have included the before & after. Keep in mind that awning is coming down & being replaced.
I have a heavy garage door from the late 60's and an opener from the 90's that was acting up. (Torquing and bending what turned out to be an improperly installed mount by a different company prior to my ownership). I contacted several local garage door companies. Receiving quotes from all of them. Best Garage Door Company is the ONLY company I contacted that was willing to correct/repair the mount/issue that I was calling about. Every other company that came out said I needed a new opener, drums, this or that, and wanted to charge me 10-15x what Best Garage Door did for things that it turns out I didn't need to replace.
For that reason, Best Garage Door has gained a new lifetime customer. When it comes time to get a new door / maintenance or repair, I will be calling them up immediately. It's hard to find honest, good companies that don't just take advantage of you.
I will absolutely be recommending them to all family and friends. Happy to know there are still companies out there like Best Garage Door!
Price assessment: Great price
Services: Garage door consultation
Greg Nurre6 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
I am very satisfied with the new garage doors. After having to reschedule due to the illness of one of their installation technicians, they arrived on time and did a very professional job. I would highly recommend them for any garage door issues you may have.
Matt Henry10 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
After months of being frustrated with issues with our garage door opener, I finally reached out to and got our opener scheduled to be replaced. Not only did they replace the opener but they greased the door and made sure the checked everything else! Was very impressed with the young men doing the work and would highly recommend this company to anyone needing garage door repairs!!
Price assessment: Reasonable price
Marc Miller6 reviewsiTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
My wife and I have a four car garage. We've had difficulty over the years finding a dependable garage door repair company we could trust. Best Garage was a great find for us. Nice people, trustworthy, fair, good prices. We just bought some new carriage house garage doors from them as well. Very satisfied, I've already recommended to a few people I know.
Greg Haun4 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Have had Best garage doors as my go to garage door company for 10 years. I don’t leave many reviews on any sort of platform but want to do this one as this company is incredible. The communication is first rate, installation is spot on and my wife and I couldn’t be happier. If you are shopping around for garage door installation , or just needing a company to fix your problem just do yourself a favor and stop looking around. THIS is the company you want moving forward. Thank you BEST garage doors for another great experience.
Ronnie PowersLocal Guide · 18 reviewsiTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
Roger did an amazing job today helping me and fixing my garage door. He got it fixed very quickly and taught me alot about safety and why my old garage door system was unsafe. This is the second time this company has done work for me and I highly recommend them!
Response from the owner · a month ago
Thank you for being a loyal customer! We're thrilled to hear Roger took great care of you and shared some safety tips along the way. We appreciate your recommendation and are always here whenever you need us!
Gary Law3 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
I had several estimates for the same door design. I am very happy with the workmanship, cost & consultation. I even purchased a chamberlain opener. I would highly recommend this company if you’re looking.I have included the before & after. Keep in mind that awning is coming down & being replaced.
Price assessment: Great price
Services: Garage door consultation
Response from the owner · a month ago
Thank you so much for the highly recommended review! We know how important it is to compare options, so we are thrilled that our workmanship, cost, and consultation stood out from the competition. Enjoy your new door and that Chamberlain opener—it's a great choice! Thank you for choosing us!
William Palliser5 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
I have worked with Best Door for over 10 years and they never disappoint. Excellent communication and top notch work. I would never think to use anyone for any of my properties. If you need work done on doors, hardware, springs or owners they should be your first call.
Response from the owner · a month ago
10 years and counting!! Thank you for being such a valued customer. We take great pride in our communication and quality of work, and it means the world to us that we are your go-to call for all your properties.
La-Shon Clark4 reviewsiTotal number of Google reviews La-Shon has written across all businesses on Google Maps, not just this one.
