How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%62+15Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREBig Brand Tire & Service
Ontario, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.7★ from 567 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Big Brand Tire & Service for 8 kinds of job.
Big Brand Tire & Service for general repairs & maintenance
Clear ✕All 36 Google reviews tagged “General repairs & maintenance”
Had a great experience at Big Brand in Rancho. Went in for an alignment and ended up buying four tires with the alignment, the price was too good to turn down. Professional, polite and courteous, everyone, writer, mechanic and tire man. I will definitely be recommending BIG Brand to all my friends and family.
I got a flat tire, so I searched online and found this shop. I called them first because my English isn't very good. They told me that the tire repair would be completely free. Honestly, I was pretty surprised—I kept thinking, "There's no way this is actually free." But I decided to give it a try anyway. To my…
I had an outstanding experience at this tire shop from the moment I walked in. The entire team was professional, welcoming, and incredibly efficient. They took the time to explain everything clearly, answered all of my questions, and had my vehicle taken care of much faster than I expected. It’s rare to find a…
My visit to Big Brand Tire & Service was great. I worked with Jay to get an alignment and an oil change, when he came back in he mentioned I needed two new tires so I stated that Sam’s Club had checked the week prior and didn’t mention anything. Indeed I needed new tires so I purchased all four tires. I feel blessed…
Had a spectacular experience, workers are fast and attentive! Very helpful, recommend everyone to come check them out. Great selection of music playing and the FIFA game on, overall fantastic!
Jay provided amazing customer service and resolved an ongoing issue that I had regarding my TPMS sensors. Definitely plan in returning in the near future for other service needs.
Excellent friendly staff that do good work. Jay, Guillermo, and William were very helpful and professional.
J is awesome! Great customer service and amazing prices. 100% recommend
IHAD WONDERFUL EXPERIENCE AT BIG BRAND TIRES & SERVICE IN PANCHO CUCAMONGA FOR MY FIRST TIME JESUS WAS VERY COURTESY AND PROFESSIONAL PERSON 😀 I WOULD DEFINITELY HIGHLY RECOMMEND THIS AUTO MECHANIC SHOP TO MY FAMILY AND FRIENDS HAVE WONDERFUL DAY SINCERLY MARILYN MORENO FROM POMONA CALIFORNIA
just a flat tire repair and the service is good👍👍👍👍
They have everything! I was at the DMV and My car wouldn’t start. Went to BigBrand Tire and explained the issue, they knew exactly what my problem was! Dead Key Fob Battery. 20 minutes and $15 later I am back on the road. Thank you BigBrand Tire!
Excellent service. I’ve been a client for years and this place is always top notch in quality, speed and pricing. William specifically always take time to explain and make sure my car is safe and functional. All the thumbs up!
Outstanding service today at Big Brand Tire in Rancho Cucamonga! We had a nail in our tire and they got us in and out within an hour!! The whole team was incredible. Very friendly and professional and didn't try to upsell us. Honest, fast and high quality work. Even called us later in the day to check on us! Highly recommend them!!
The staff was honest and upfront. They explained the issues in detail and went above and beyond. Great customer service.
William helped me out went in for a flat repair and found out I only needed a valve stem. He was honest about what my needs were.
Excelent customer service by William
Got a flat tire on the way home. They got me in and out. Good price and excellent service.
Great customer service by William & his team.
I called the wrong number thought I was calling Firestone complete. Worked out real good for me. I asked Lucas, can they replace my filter inside my car. Because when I turn on the air-conditioning crumbs hit me in the face. He said yes so I came there 3/18/2026 it was easy to find they are right next door to the…
Great service and great price love to do business wonderful customer care 👍
I had one of the best experiences I’ve ever had. They took great care of my car and made sure I felt safe the whole time.
Our experience at Big Brand Tire was amazing. William was amazing, he helped us out with our warranty since our vehicle was still under warranty. He kept us informed of everything, everyone there was great and respectful. William and everyone at Big Brand Tire Thank you so much for making our visit awesome!
They are kind, Nice,and very detailed with your car and they let us know if there a problem with your car and very reasonable,and very polite thank you for your service 💯😇😇🤗🤗
Great customer service! Had an oil change and waited and it was a friendly environment. Would recommend J.Ramirez! Great social skills!
They are extremely friendly and are honest. They don't waste your time, and explain what the problem is without being condescending. I appreciate everything they did for us and will definitely be coming back!!
Excellent service and very helpful
The customer service was outstanding when I needed it the most. Really appreciate their effort of getting me back on the road ASAP and back to work by resolving my unrepairable tire problem. Very friendly staff as well.
ive been here for tired service today! fast and good service！ i would highly recommend this place！ Andrew was friendly and helpful thank you！ 非常好的修车厂，快速，友好。五星推荐！
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 36 | — |
| Auto tire replacement | 15 | — |
| Tire rotations | 10 | — |
| Auto maintenance | 7 | — |
| Auto battery replacement | 4 | — |
| Vehicle safety inspection | 4 | — |
| Auto brake replacement | 2 | — |
| Auto brake repair | 2 | — |
