How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%93+6.6Momentum penalty92−0.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREBig Brand Tire & Service
Ontario, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.8★ from 449 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Big Brand Tire & Service for 7 kinds of job.
Big Brand Tire & Service for general repairs & maintenance
Clear ✕All 28 Google reviews tagged “General repairs & maintenance” · showing 20
my experience with Staff and management was excellent. I like seeing a manager get his hands dirty.
George And milt We’re very professional and honest with me with my problem on my vehicle. They help me out very much and solved my problem on my vehicle.
Mr Milton was very knowledgeable and helpful with all of my car service needs. Big Brand Tire & Service of Ontario is the #1 Place for Reliable Service. Stop By Prices are Excellent.
Everything is perfect!
I had such a great experience at Big Brand Tire & Service, and Milton was absolutely amazing from start to finish! He went above and beyond to make sure I was taken care of. I really appreciated how friendly, professional, honest, and helpful he was throughout the entire process. I never felt pressured or like I was…
Jorge was friendly and makes you feel like family when taking care of my car needs
Milton the manager hooked it up for me.Fixed my tire for FREE!! Had a slow leak that became a fast leak. Got my flat fixed in under 45 minutes. Very good experience. Will definitely come back when is time for new tires
I got a flat tire. Big Brand first checked if it could be repaired. The price I paid was great when it became clear I needed a tire replacement.
Great service
Great service George provides exceptional service and care!
Great service, very friendly and efficient!
Milton is the best! We drove in from out of town and had to pick up our son from LAX in less than two hours . We picked up a screw in our side wall, he had us back on the road with a new tire in less than 15 minutes. Thank you, go see Milton he’s amazing.
Driving back to Vegas from Cali, mom ran over something in the road that caused some noise coming from under the truck. George took the keys and immediately took a technician to check it out. They took exceptional care of us and had us on our way in no time. Very honest and friendly!!
Super nice even from the initial phone call. They helped take care of a problem that another place caused and just super friendly and helpful through it all. Quick service as well! Will be returning.
They provided excellent service. I will definitely recommend this place. Please ask for George he provided exceptional Customer service⭐️⭐️⭐️⭐️
Major shout out to Marcos C. I had a great experience with customer service , pricing is on point and wait time was great. I went in for 4 tires and alignment I was given thee best price. I will always go to Marco’s location for the great price but most importantly great service that he offers. Vehicle is running…
Always great service. No matter what store I go to. Isaiah did great job on an alignment on my jeep. Great job.
Great service that I received today, it was quick and easy!
My first time to go to their Ontario CA shop since the dealership was closed....and I was very surprised to learn that my flat tire repair and wiper fluid were free!!!! Amazing guys especially Joel......keep up the good work 👏 🙌 👍 I will surely recommend your shop to all my friends!!!!!
Great price, quick service and amazing customer service. If you ask for George he'll make sure that yout well taken care of. I'll definitely be turning when it's time for new tires after the A plus service i received on the oil brake and rotor install.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 28 | — |
| Auto tire replacement | 25 | — |
| Auto maintenance | 5 | — |
| Tire rotations | 4 | — |
| Vehicle safety inspection | 3 | — |
| Auto A/C recharge | 2 | — |
| Auto brake repair | 2 | — |
