Fernando Valero AlmarzaLocal Guide · 13 reviewsTotal number of Google reviews Fernando has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFuncional. Buena atención
Big Dan's Car Wash
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 103 car wash servicesPosition by Experts Score among all companies we track in this category. · better than 49%
4.9 ★★★★★ 1,357 Google reviews · 24 photos
95%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Nov 2026latest review
Big Dan's Car Wash at a glance
Customers frequently praise the facility's friendly staff, helpful guidance on membership packages, and comprehensive amenities like powerful vacuums and water. The business offers competitive pricing for various cleaning services, with many reviewers noting the welcoming atmosphere and ease of use. However, some low-star reviews highlight recurring issues with broken tire air machines left unfixed for extended periods, alongside complaints about billing errors and perceived inflexibility from management regarding service upgrades.
- Google rating: 4.9 out of 5 from 1,357 reviews (95% five-star).
- Reviews on this page: 1,357 Google reviews (1,047 with written comments, 66 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: November 6, 2026.
- Service: Car Wash serving Orlando, Florida.
Data from Google, last updated November 8, 2026.
Score profile vs other car wash services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Dan's Car Wash: 88/100 on this factor. Category median: 90.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Dan's Car Wash: 85/100 on this factor. Category median: 87.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Dan's Car Wash: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Dan's Car Wash: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Dan's Car Wash: 100/100 on this factor. Category median: 92.A
100
Bar = this company · dark tick = category median.
Star ratings
1,357 Google reviews we collected
- 5 stars1,28895%
- 4 stars322%
- 3 stars40%
- 2 stars50%
- 1 star282%
Praise vs complaints
Phrases our text analysis found in 1,047 written reviews
- Praise69298%
- Complaints172%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price17266%
- Reasonable7730%
- Overpriced93%
- Not sure31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude33247%
- Quality & results19227%
- Would recommend9714%
- Price & value406%
- Speed & response213%
- Communication183%
- Honesty & trust91%
What customers talk about
We read 1,047 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love it my car is super clean and I love how friendly and social Tracy is thank you so much for your help”
“Great experience, friendly staff, great place and location.”
“Terrible service to a customer of over two years who paid for a family membership.”
“Excellent service from Luis Riveros, I highly recommend him.”
“I do not recommend this establishment.”
“I've never seen such a complete and affordable car wash!”
“…ound my vehicle, driver side mirror was damaged, and roof trims were ripped off my car along with the plastic tips.…”
“The staff was friendly, everything was clean and well maintained, and the whole process was quick and easy.”
“Tracy was great explaining the locations and cost saving!”
“She was extremely friendly, attentive, and professional, and you could tell she genuinely cared about making sure I had a great experience.”
People customers mention
- Steven 45 reviews
- Renee 35 reviews
- Dans 20 reviews
- Tracy 16 reviews
- Donte 11 reviews
- Lavictor 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Big Dan's Car Wash for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Alberto5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
One of the best car washes I’ve been too! Many free amenities and powerful suctions on the vacuums. Tracy is a great salesman and made the experience all the better!
Great price
Dereck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Had a great experience at Dan’s Car wash! Tracy assisted me and helped me understand the packages! Thank you Tracy!
ENID8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Love it my car is super clean and I love how friendly and social Tracy is thank you so much for your help
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Switched from other car wash facility. There is just so much more here that makes this a complete one stop shop for cleaning the vehicle. Actually switched all 4 of my cars to Big Dan’s.
Great price
MichaelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I became a member today. Tracy was great explaining the locations and cost saving! Look forward to bringing my other truck in as well!
TanyaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Best car wash I have ever been to. I’m not a membership kind of person. I joined thanks to Tracey. I go out of my way to come here, very happy with Big Dans and all the staff I have encountered. Some Other car washes act like you’re bothering them when you arrive. Big Dan’s is incredibly happy to see you!
Reasonable priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 126 | — |
| Polishing | 57 | — |
| Vacuuming | 50 | — |
| Auto interior vacuuming | 37 | — |
| Car waxing | 30 | — |
| Clay bar treatment | 28 | — |
| Scratch removal | 18 | — |
| Delivery | 14 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 1,357 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Alberto Trevino5 reviewsTotal number of Google reviews Alberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOne of the best car washes I’ve been too! Many free amenities and powerful suctions on the vacuums. Tracy is a great salesman and made the experience all the better!
- Price assessment: Great price
- Busyness: Not busy
Adrian GuzmanLocal Guide · 35 reviewsTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTracy is a Great guy always smiling ! Deserves a raise for sure! Thanks again
Winfred HazelwoodLocal Guide · 26 reviewsTotal number of Google reviews Winfred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTracy does a great job
Response from the owner · 2 days ago
We are delighted to hear Tracy did a great job. We appreciate your support and look forward to seeing you again.
Dereck Ynglada9 reviewsTotal number of Google reviews Dereck has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHad a great experience at Dan’s Car wash! Tracy assisted me and helped me understand the packages! Thank you Tracy!
Response from the owner · 5 days ago
We greatly appreciate your feedback! We’re glad Tracy helped you understand the packages and made your visit a great experience.
Stephanie LennonLocal Guide · 14 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTracy is great. Very friendly and helpful!
- Price assessment: Great price
- Services: Service not listed
- Busyness: Not busy
Response from the owner · 5 days ago
We are honored to hear Tracy was friendly and helpful. We appreciate your kind words!
Kwymane SheppardLocal Guide · 13 reviewsTotal number of Google reviews Kwymane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTracy is the best anytime you visit Big Dan's Car Wash make sure you see him
Response from the owner · a week ago
Thank you for taking the time to shout out Tracy! We're glad he made your visit special. See you next time at Big Dan's!
ENID ROBLES8 reviewsTotal number of Google reviews ENID has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLove it my car is super clean and I love how friendly and social Tracy is thank you so much for your help
Response from the owner · 2 years ago
Hey ENID, we’re so excited to hear that we provided you with an exceptional experience! Thanks for letting us know how we did. See you again soon! 👍
Stephen Klosterman3 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSwitched from other car wash facility. There is just so much more here that makes this a complete one stop shop for cleaning the vehicle. Actually switched all 4 of my cars to Big Dan’s.
- Price assessment: Great price
- Busyness: Not busy
Response from the owner · a week ago
We are happy to hear you switched all 4 cars to Big Dan's! Love that it's your go-to one stop shop.
Michael GiffinLocal Guide · 16 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI became a member today. Tracy was great explaining the locations and cost saving! Look forward to bringing my other truck in as well!
Response from the owner · a week ago
We deeply cherish your kind words! Tracy rocks. Welcome to the membership family, Michael. Can't wait to see that other truck roll in!
Business details
- Address: 6115 S Orange Blossom Trl, Orlando, FL 32809
- Phone: (407) 588-4110
- Website: bigdanscarwash.com
- Service area: Orlando, FL