Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Big Time Plumbing 5/5 based on 28 reviews, with the owner responding to 96% of them. Customers frequently cite punctuality, clear communication, and fair pricing for services including water heater installation, sewer line replacement, and bathroom remodels. Recurring themes highlight thorough problem-solving, efficient scheduling, and site cleanup after work is completed. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Data from Google, last updated October 27, 2026.
28 Google reviews we collected
Phrases our text analysis found in 25 written reviews
How often each topic comes up in the written reviews
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We would recommend to anyone needing plumbing services!”
“…me Plumbing - from Anna's customer service and scheduling, to Jason's prompt estimate and professionalism ensuring that the correct equipment was deli…”
“…lled big time plumbing they were at my house a hour later Give me a good price and said they had another call to go on A couple hours later their…”
“They were thorough & punctual and cleaned up after themselves everyday they were here.”
“…nna's customer service and scheduling, to Jason's prompt estimate and professionalism ensuring that the correct equipment was delivered, to Jon and Ma…”
“…ing project, we only call Big Time Plumbing because we know they are dependable and will complete the project on time and to our customer's satisfacti…”
“Pricing, communication, and proper clean up was great.”
praise complaint · found by our text analysis, Google review wording unchanged.
I could not possibly be happier w the job BTP did for us! They were thorough & punctual and cleaned up after themselves everyday they were here. So respectful, kind and incredibly skilled! Zach was awesome and did a fantastic job! I will always recommend this outfit.
5.0 ★★★★★ 28 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We are incredibly impressed with Big Time Plumbing - from Anna's customer service and scheduling, to Jason's prompt estimate and professionalism ensuring that the correct equipment was delivered, to Jon and Matthew's diligence and efficient install. We would recommend to anyone needing plumbing services!
I could not possibly be happier w the job BTP did for us! They were thorough & punctual and cleaned up after themselves everyday they were here. So respectful, kind and incredibly skilled! Zach was awesome and did a fantastic job! I will always recommend this outfit.
Thank you so much for your kind review! We appreciate customers like yourself and hope to serve you for years to come!
Got up this morning to a leaking hot water tank Called big time plumbing they were at my house a hour later Give me a good price and said they had another call to go on A couple hours later their office called and said they would be there in about two hours. They were and were finished in a couple hours. Great job and highly recommended
Thank you for the great review! We appreciate your business!
THE BEST PLUMBERS IN SALEM! They helped remodel my bathroom with supreme care and expert attention. We also had multiple functional problems with other parts of the house. They took care of us and tried their best to keep the costs down. I won't be going with anyone else!
Thank you so much for your kind review and business. We were glad to be part of your project and can't wait to assist with the next one! We appreciate you!
Will use them for all my plumbing needs! Top notch service from everyone we’ve encountered. Highly recommend!
Thank you for your kind words! We appreciate your business!
They were great to work with! Pricing, communication, and proper clean up was great. They replaced 100 ft of sewer line and left the yard with minimal damage. Will recommend them to friends.
Thank you so much for your kind review and business. We appreciate you!
These folks are the real deal!! They were very fast to make an appointment, for a job estimate and they called the day before to verify the date and time and they showed up on time. The estimate was very fare and once again the appointment, for the job, was within a week, not moths out like other companies. Again, the day before the job was scheduled I received a call confirming the date and time and they showed up on time, fully prepared for the job. The work was impeccable. They cleaned up what little mess there was and I’m a very satisfied customer. You can’t go wrong with Big Time Plumbing
Thank you so much for your kind review. Customers like you are one of the main reasons we enjoy what we do!
They were very quick to come out after reaching out. John was thorough with finding the cause of the issue we were having and efficient with his time. I recommend Big Time Plumbing to help you with your plumbing needs!
Thank you so much for the kind review!
Big time plumbing is on time and does a great job!!
Thank you for your business!
As a small Residential General Contractor, we are so appreciative of the quality service, kindness, and professionalism extended to our company by Big Time Plumbing. If we have a plumbing project, we only call Big Time Plumbing because we know they are dependable and will complete the project on time and to our customer's satisfaction. If anyone has a plumbing project that needs to be completed, we highly recommend their service!
Thanks Joe, we are grateful for the work and enjoy working with you!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
