PLUMBERS · PHILADELPHIA, PA
52SCORE

Bill Frusco Plumbing Heating and Air Conditioning

Better than 51% of plumbers · #44 of 90

4.9★3,447 Google reviews
4.92★last 12 months
0.8%1–2★ in 2 yrs (avg 2.6%)
63%complaints answered

Recent priced reviews

★★★★★ James · Edited 3 days ago

Punctual, honest, very knowledgeable, very efficient, very courteous and friendly. Did a great job!

Paid $1,000–1,200Reasonable priceSewer cleaningService not listed
★★★★★ Darlene · Edited 4 days ago

Brendan was polite,friendly and professional. He told me what was going on and what was needed. Gave a quote on the price. I will request he do the install. Frusco helped me out so much and came the day after my initial. I am thankful and so very grateful. I will call them for all my HVAC needs. What a blessing.…

Paid $1,000+Great price
★★★★★ Brian · Edited 4 days ago

John R did a great job fixing my water box and main valve. He was professional and kept things quick

Paid $2,000+Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Laura · Edited 4 days ago

Isaiah found the problem quickly and heater is now working. Thank you for your quick response.

Paid $1,000–1,200Reasonable pricePlumbing leak detection
★★★★★ Kelly · 5 days ago

Service was excellent and will be using this team again! Thank you so much!!! Highly recommend!!

Paid $1,000–1,200Reasonable priceToilet repair
★★★★★ Michal · Edited 5 days ago

Quick, efficient, careful and reasonable price. Answered all my questions, and provided practical advice

Paid $1–200Great price

vs category

Blue = Bill, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.95★ (232 reviews)2024-Q2: 4.92★ (242 reviews)2024-Q3: 4.94★ (218 reviews)2024-Q4: 4.90★ (234 reviews)2025-Q1: 4.97★ (237 reviews)2025-Q2: 4.96★ (212 reviews)2025-Q3: 4.98★ (234 reviews)2025-Q4: 4.95★ (325 reviews)2026-Q1: 4.91★ (294 reviews)2026-Q2: 4.86★ (199 reviews)2026-Q3: 4.94★ (189 reviews)2026-Q4: 4.87★ (47 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Score factors

Satisfaction
67
Reliability
76
Craft & service
25
Value
43
Momentum
35
Track record
61
Accountability
18

Praised for

Google highlights · percentile vs peers

Quality
+442 / −3
Professionalism
+581 / −2
Responsiveness
+472 / −1
Punctuality
+445 / −0
Value
+313 / −2

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