PLUMBERS · PHILADELPHIA, PA
Bill Frusco Plumbing Heating and Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%76+11.4Craft & service 20%25+5Value 10%43+4.3Momentum 8%35+2.8Track record 7%61+4.3Accountability 5%18+0.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE

Bill Frusco Plumbing Heating and Air Conditioning

Better than 51% of plumbers · #44 of 90

4.9★3,447 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
63%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Bill Frusco Plumbing Heating and Air Conditioning for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.108
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 108 Google reviews tagged “Plumbing leak repair” · showing 20

★★★★★ Brian · Edited 4 days ago

John R did a great job fixing my water box and main valve. He was professional and kept things quick

Paid $2,000+Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
★★★★★ S · Edited 2 weeks ago

Update 10/5/2026: Chris came out to do annual maintenance on out boiler and made sure everything was in working order. He did discover a small gas leak which was repaired. Kudos! John arrived on time and was cordial and professional. He diagnosed the leak in our sink and fixed it quickly. Everything was clearly…

Reasonable pricePlumbing leak repairService not listed
★★★★★ Meganne · Edited 4 weeks ago

John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Anderson · a month ago

We always appreciate the professionalism and knowledge of the Bill Frisch team. Always easy to schedule appointments, everyone is communicative and friendly, and the techs know their stuff. We’ve used them for both HVAC and plumbing and had excellent experiences.

Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Nicholas · 2 months ago

Quality work and great explanation. Expensive but I suppose nowadays everything quality is.

Paid $1,200–1,400Not surePlumbing pipe repairPlumbing leak repair
★★★★★ Kristen · 2 months ago

Larry was incredibly knowledgeable, helpful, and patient helping me with a PECO gas issue. This was my first time working with Bill Frusco and I will absolutely work with them again. 10/10 service! Many thanks!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ scott · Edited 3 months ago

Matt and Greg were great. Great work, creative solutions, efficient and professional. On a crazy hot day they worked without pause, very happy with their work.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Zach · 3 months ago

Great service all around. Isaiah is great with HVAC and Larry is phenomenal at plumbing. I’ve never had to deal with a company for need like this but they made it easy and do a thorough job at a reasonable price

Paid $2,000+Reasonable pricePlumbing pipe repairWater heater repairPlumbing leak repair
★★★★★ Joseph · 3 months ago

Evan and Ryan did a great job! Good people too. Everything looks great. Thanks

Paid $2,000+Reasonable pricePlumbing leak repairService not listed
★★★★★ shakia · 3 months ago

Evan was a great help , assessed problem fast and provided plenty options for repair!

Reasonable pricePlumbing leak detectionPlumbing leak repair
★★★★★ Laura · Edited 3 months ago

Rày was very helpful and left everything clean and neat.

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Paul · 4 months ago

Great technician. Fast, knew exactly what was needed and did it well. Thanks for the great service.

Paid $800–1,000Reasonable pricePlumbing leak repair
★★★★★ David · Edited 4 months ago

Evan did such a fantastic job . To totally deconstruct our bathroom & recreate a awesome bathroom to enjoy for years to come. Bill Frusco Plumbing A++

Paid $1,000+Reasonable priceToilet repairShower installationPlumbing leak detection
★★★★★ Arlene · Edited 5 months ago

We will be forever grateful for the work you did in rescuing us for a mess left by a contractor. You did a great job!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
★★★★★ Ryan · 5 months ago

Matt and Larry did an outstanding job. They performed the work very quickly and I don't have any complaints with how it was done. I was also impressed by how conscious they were to take all debris with them. They did a project that would have easily taken a day or two to do, and did it in about an hour, while fixing…

Paid $1,000+Reasonable pricePlumbing leak repair
★★★★★ Steven · 5 months ago

Great job! Fast service! Very happy!

Paid $400–500Great pricePlumbing leak detectionPlumbing leak repair
★★★★★ Elena · Edited 6 months ago

I’m so glad we found Frusco Plumbing! When we started our plumber search, we got a lot of quotes from folks who quoted us a dollar below what we knew was a high cost. These guys came in, went above and beyond the call, and way undercut everyone - and ended up with the business next door also! We’ve used them for…

Paid $1,000+Great pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
★★★★★ Alison · 6 months ago

Needed a small waterline repair! They responded really quickly and came out same day and got it done. Grayson was very knowledgeable & did really clean work! Would recommend.

Paid $400–500Reasonable pricePlumbing leak repair
★★★★★ Tony · 7 months ago

Good evening on this date of Saturday march 14 2026 I acquired the services of frusco hvac and plumbing and I must say very impressed the professionalism of the contractor Mr dan portrayed I am very pleased and satisfied as new costumer and will be acquiring there services in the near future there honiest…

Paid $200–300Reasonable priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
★★★★★ Matt · 7 months ago

Danny was awesome, straight forward and got the job done within the hour, so appreciative of him and everyone BF!

Paid $200–300Reasonable pricePlumbing leak repair

Show more plumbing leak repair reviews (88 more) →

vs category

Blue = Bill, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.95★ (232 reviews)2024-Q2: 4.92★ (242 reviews)2024-Q3: 4.94★ (218 reviews)2024-Q4: 4.90★ (234 reviews)2025-Q1: 4.97★ (237 reviews)2025-Q2: 4.96★ (212 reviews)2025-Q3: 4.98★ (234 reviews)2025-Q4: 4.95★ (325 reviews)2026-Q1: 4.91★ (294 reviews)2026-Q2: 4.86★ (199 reviews)2026-Q3: 4.94★ (189 reviews)2026-Q4: 4.87★ (47 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%67+23.5Reliability 15%76+11.4Craft & service 20%25+5Value 10%43+4.3Momentum 8%35+2.8Track record 7%61+4.3Accountability 5%18+0.9Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
67
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
76
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
25
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
43
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
35
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
61
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
18

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+442 / −3
Professionalism
+581 / −2
Responsiveness
+472 / −1
Punctuality
+445 / −0
Value
+313 / −2

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