PLUMBERS · PHILADELPHIA, PA
52SCORE

Bill Frusco Plumbing Heating and Air Conditioning

Better than 51% of plumbers · #44 of 90

4.9★3,447 Google reviews
4.92★last 12 months
0.8%1–2★ in 2 yrs (avg 2.6%)
63%complaints answered

Bill Frusco Plumbing Heating and Air Conditioning for plumbing pipe repair

Clear ✕
Jobs reviewed207
★ on this job4.94
Usually paid$1,000+
Category typical$366–$1.2k
Rank for this job#17 / 83
Said fair97%
★★★★★ Tommy · Edited 2 days ago

We want to thank Evan and George. Appreciate their courteous, efficient and fast service. Will certainly use your company again in the future

Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Brian · Edited 4 days ago

John R did a great job fixing my water box and main valve. He was professional and kept things quick

Paid $2,000+Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Kristy · Edited a week ago

Grayson did a fantastic job fixing my aging furnace. He took time to make sure everything was working well and made sure I understood the repairs and how to maintain things going forward.

Paid $200–300Reasonable pricePlumbing pipe repairService not listed
★★★★★ Martha · Edited 3 weeks ago

I had a new water heater installed by technician Ray. He also replaced a couple of shut off valves near the area of the water heater. He did an excellent job, very happy with the result. Ray fixed and worked my other plumbing issues previously. Because of his professionalism and expertise, I requested him to install…

Paid $1,800–2,000Reasonable priceWater heater installationPlumbing pipe repair
★★★★★ Brynn · 4 weeks ago

As a homeowner, property manager and real estate agent, I have relied on Bill Frusco to provide fair pricing and exceptional customer service and work. They are incredibly thorough in explaining what needs to be done to solve whatever issue you may have. Thank you!

Reasonable priceElectrical inspectionsPlumbing leak detectionPlumbing pipe repair
★★★★★ Meganne · Edited 4 weeks ago

John R was prompt and got right to work figuring out the problem. He was polite and professional. Thank you!

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
★★★★★ Heather · a month ago

First time using them for plumbing services and they were very kind and friendly from office personnel that took the initial call, to the tech that went to site to handle a leak for me. Best professional service through and through and a company that uses updated technology from text message updates and a picture of…

Paid $200–400Great pricePlumbing leak detectionPlumbing pipe repair
★★★★★ Lizzin26 · 2 months ago

Matt was punctual, professional, and explained in detail the job he was doing. He left everything clean after completing the job. I’m thoroughly satisfied with his work and highly recommend this company.

Paid $2,000+Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
★★★★★ Nicholas · 2 months ago

Quality work and great explanation. Expensive but I suppose nowadays everything quality is.

Paid $1,200–1,400Not surePlumbing pipe repairPlumbing leak repair

vs category

Blue = Bill, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.95★ (232 reviews)2024-Q2: 4.92★ (242 reviews)2024-Q3: 4.94★ (218 reviews)2024-Q4: 4.90★ (234 reviews)2025-Q1: 4.97★ (237 reviews)2025-Q2: 4.96★ (212 reviews)2025-Q3: 4.98★ (234 reviews)2025-Q4: 4.95★ (325 reviews)2026-Q1: 4.91★ (294 reviews)2026-Q2: 4.86★ (199 reviews)2026-Q3: 4.94★ (189 reviews)2026-Q4: 4.87★ (47 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$630+31% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Score factors

Satisfaction
67
Reliability
76
Craft & service
25
Value
43
Momentum
35
Track record
61
Accountability
18

Praised for

Google highlights · percentile vs peers

Quality
+442 / −3
Professionalism
+581 / −2
Responsiveness
+472 / −1
Punctuality
+445 / −0
Value
+313 / −2

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