Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the company's punctuality, professional communication, and thorough inspections for termites, rodents, and other pests. Many reviewers note that technicians are knowledgeable, friendly, and often complete work quickly while explaining the process in detail. Pricing is generally described as reasonable or lower than expected. Some lower-rated reviews mention instances where inspections felt rushed or failed to address all areas, though management often follows up to resolve issues.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
3,719 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
Price verdicts customers left with their Google review
Middle half of what 287 customers paid ($61–$246) · gold mark = category median.
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was super polite even when I kinda jumped bad on him cuz I wasn’t expecting him at the time he came .”
“The owner is a rude person when you cancel your service.”
“The service technician for a termite inspection arrived right on time, was cordial and thorough with his examination throughout the house inside and out.”
“I will say however that Bill Pest Control in general did a terrible job.”
“Super easy to work with and very friendly service, they whipped it out very quick - Office super easy to deal with too”
“Great service, very professional, and we would absolutely recommend them.”
“I strongly recommend getting multiple quotes and do not understand how this company has achieved such a high Google rating.”
“Knowledgeable, answered all my questions and concerns.”
“They were very quick to complete that portion and then the quote was very reasonable and competitive.”
“I thought your initial service was very overpriced.”
“even more to feel you've been dealing with genuinely good people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bills Pest Termite Control for 8 kinds of job. Pick one to see what they paid and said.
He was super polite even when I kinda jumped bad on him cuz I wasn’t expecting him at the time he came . He did a super job. And he also let me know when he was done.
Knowledgeable, answered all my questions and concerns. The great part the price, way lower than I expected.
The service technician for a termite inspection arrived right on time, was cordial and thorough with his examination throughout the house inside and out.
Romario was great! He was fast, efficient, clean, and pleasant. Thank you for great service!
Great service, knowledgeable, professional and took time to explain. Would recommend
I noticed mud tubes along the foundation extending up into the exterior stem walls. I called Bill’s and asked for an estimate. They got me scheduled quickly and Bobby came out to write up a comprehensive quote that described the treatment and action plan. Two days later Bobby came out and performed the treatment!…
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 431 | $101–$255 |
| Termite extermination | 398 | $214–$426 |
| General pest inspection | 195 | $48–$99 |
| Home inspection | 189 | $50–$136 |
| Bug & insect extermination | 93 | $52–$99 |
| Ant extermination | 67 | $58–$153 |
| Spider extermination | 64 | $56–$136 |
| Rodent extermination | 59 | $63–$282 |
4.9 ★★★★★ 3,719 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service. Anthony is great.
Thanks for the 5 stars John!
He was super polite even when I kinda jumped bad on him cuz I wasn’t expecting him at the time he came . He did a super job. And he also let me know when he was done.
Thank you, Penny! We're glad to hear about your positive experience and appreciate your understanding. We'll be sure to share your kind words with the team. Thank you for choosing us for your termite and pest control needs in Phoenix.
Great communication and professional work.
Thank you, Roger! We appreciate your kind words about our communication and professionalism. Your feedback means a lot to us! Thank you for choosing us for your termite and pest control needs in Phoenix.
Knowledgeable, answered all my questions and concerns. The great part the price, way lower than I expected.
Thank you, Randal! We're glad to hear that you found our team knowledgeable and that we could address all your questions and concerns. It's great to know you were pleasantly surprised by the pricing. Your feedback is much appreciated! Thank you for choosing us for your termite and pest control needs in Phoenix.
Super easy to work with and very friendly service, they whipped it out very quick - Office super easy to deal with too
Thank you, Adam! We're glad to hear you found our service friendly and efficient. Your positive experience means a lot to us! Thank you for choosing us for your termite and pest control needs in Phoenix.
Anthony is very thorough! Hard work but he gets it done
Thank you for sharing your positive feedback about Anthony's diligent work ethic in termite control services in Gilbert! We greatly appreciate your recognition of his thoroughness in addressing your pest control needs. Rest assured, our team is committed to delivering top-notch service to ensure your home stays termite-free. Your satisfaction is our priority, and we look forward to continuing to provide you with effective termite control solutions. Thank you for choosing us for your pest control needs!
The service technician for a termite inspection arrived right on time, was cordial and thorough with his examination throughout the house inside and out.
Thank you, Walori! We're glad to hear that the technician provided timely and thorough service during your termite inspection. Your feedback is greatly appreciated! Thank you for choosing us for your termite and pest control needs in Phoenix.
He did a good job
Thank you, Jay! We appreciate your kind words and are glad to hear you were satisfied with the job done. Thank you for choosing us for your termite and pest control needs in Phoenix.
Fantastic service from Joseph T. He was prompt, professional, and took care of our pigeon issue quickly. 5 Stars!
Thank you, Cecelia! We're glad to hear you had a fantastic experience with Joseph T. Your satisfaction means a lot to us! Thank you for choosing us for your termite and pest control needs in Phoenix.
Romario was great! He was fast, efficient, clean, and pleasant. Thank you for great service!
Thank you, Elynmignon! We're glad to hear you had a great experience with Bobby. If you have any questions as you move forward, feel free to reach out. Thank you for choosing us for your termite and pest control needs in Phoenix.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
