Pest control service · Surprise, AZ · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 91 termite control servicesiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★844 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$85typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise the company for punctual arrivals, clear communication, and thorough treatments for pests like scorpions, ants, and mice. Reviewers note that technicians are respectful of property and that pricing is often reasonable compared to competitors, with no mandatory contracts required. While most feedback is positive, isolated lower-rated reviews cite concerns about treatment effectiveness for specific issues and high costs relative to other available options.
Google rating: 5.0 out of 5 from 844 reviews (98% five-star).
Reviews on this page: 844 Google reviews (645 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 11, 2026.
Service: Termite Control Service serving Surprise, Arizona.
Data from Google, last updated November 8, 2026.
Score profile vs other termite control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Deal Pest Control LLCTermite Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Deal Pest Control LLC: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Deal Pest Control LLC: 97/100 on this factor. Category median: 92.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Deal Pest Control LLC: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Deal Pest Control LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Deal Pest Control LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Deal Pest Control LLC: 100/100 on this factor. Category median: 97.A
100
Bar = this company · dark tick = category median.
Star ratings
844 Google reviews we collected
5.0of 5
5 stars82598%
4 stars111%
3 stars40%
2 stars00%
1 star40%
Praise vs complaints
Phrases our text analysis found in 645 written reviews
99%praise
Praise1,33099%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1642%
Reasonable2155%
Overpriced00%
Not sure13%
$85-4% vs typical termite control services
Middle half of what 23 customers paid ($56–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude34226%
Speed & response29122%
Quality & results25719%
Would recommend16512%
Price & value13810%
Communication987%
Honesty & trust463%
What customers talk about
We read 645 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had no ants for well over a month after Brian came out to handle it with a different chemical and his clear expertise.”
“…made aware of the issues we were having, he was extremely apologetic, quick to offer solutions, and send his most seasoned technician here with some h…”
“Brian did great job, understanding our request and providing service we need for 🦂 🐜 & more!”
“…ke it down it has been over three weeks and their fly service is the worst I would not recommend using them.…”
“I recommended Deal Pest Control to my neighbor for the same issue.”
“…wn it has been over three weeks and their fly service is the worst I would not recommend using them.…”
“Reasonably priced compared to others I had contacted.”
“He was so nice and seemed to care about our wellbeing, even explaining the safety of the materials he was using.”
“So, we still use them because of how dependable they are and the fact that we don't have issues like other people do.”
People customers mention
Kyle29 reviews
Brian22 reviews
Barry15 reviews
Mark8 reviews
Cat6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Deal Pest Control LLC for 8 kinds of job. Pick one to see what they paid and said.
EEngrid6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I appreciated the technician being mindful of our personal property when spray. Remember to check outside trap without having to be reminded. Technician controlled the chemical as he walk-through the house, he was not messy at all.
Paid $60–80Reasonable priceRodent exterminationGeneral pest inspection
Jjenifer9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Friendly, professional and respectful!
Brian did great job, understanding our request and providing service we need for 🦂 🐜 & more!!
Definitely I ll recommend Deal pest control!
Paid $100–120Reasonable price
DDeborahLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Deal Pest Control = No bugs. 4 years now!
Always thorough and always on-time! Today Cat helped clean up when the wind blew over my recycling can. Above and beyond service. Thanks!
NNOELLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Miss Cat B. arrived on time & immediately assessed the situation. I thought I had a rat problem but Cat said it was a desert mouse. We saw it when she bravely lifted the domed lid of my BBQ! The tech was going to humanely catch it but it dropped down into lower level of my BBQ and ran. She had to set traps.…
Paid $200+Reasonable priceRodent extermination
CCMSurpriseAZLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We’ve used Deal Pest Control several times and have always been very happy with their service. Effective applications. Highly recommend.
Update 8/2026 - We continue to use Deal and are very pleased with the quality of their services. Today Cat was our technician, and she was excellent! Thorough in the application…
Paid $80–100Great priceBug & insect extermination
JJulieLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
We've had a great experience with Deal Pest Control. Technicians are always friendly, prompt with good communication, and they come every month so we never have pest issues. We had an issue with scorpions as we were moving back into our home (temp construction move out) and they came out the day we were moving…
Paid $40–60Great priceTermite exterminationSpider exterminationGeneral pest inspection
I appreciated the technician being mindful of our personal property when spray. Remember to check outside trap without having to be reminded. Technician controlled the chemical as he walk-through the house, he was not messy at all.
Price assessment: Reasonable price
Price: $60–80
Services: Rodent extermination, General pest inspection
Response from the owner · 2 months ago
Thank you, Engrid! We’re glad our technician was careful, thorough, and respectful of your home throughout the service.
L
Lanie MarieLocal Guide · 5 reviewsiTotal number of Google reviews Lanie has written across all businesses on Google Maps, not just this one.
I think it’s important to hear from customers who have had a negative experience and how the business handles it. I am giving 5* for a reason!
Unfortunately the first time we used Deal pest control, the ants we were dealing with were still rampant. We did a call back to no avail and our second call back visit’s technician seemed under trained and instructed us to call back another time to schedule a third call back in 3 weeks. I was frustrated and reached out to the owner.
Once Kyle was finally made aware of the issues we were having, he was extremely apologetic, quick to offer solutions, and send his most seasoned technician here with some heavy duty stuff to get rid of them for good. He assured me that there would be some internal changes and trainings to prevent other customers from dealing with the same frustrations.
Brian is the technician he sent out. Between Kyle & Brian, our experience did a full 180. We had no ants for well over a month after Brian came out to handle it with a different chemical and his clear expertise. We had another visit a couple months later to give them another try, and now we are pleased to be on a subscription! This is a local owned business we are proud to support!
Response from the owner · 2 months ago
Thank you, Lanie, for taking the time to share your detailed experience and for awarding us five stars despite the rocky start. I apologize that your initial service and callbacks were not up to our standards, and I’m glad Kyle intervened and Brian was able to resolve the ant problem with an effective treatment. We are implementing additional training and internal process changes to prevent similar issues in the future and remain committed to consistent, professional service. We appreciate your support of our locally owned business and are pleased to have you on our subscription program.
J
jenifer or9 reviewsiTotal number of Google reviews jenifer has written across all businesses on Google Maps, not just this one.
Friendly, professional and respectful!
Brian did great job, understanding our request and providing service we need for 🦂 🐜 & more!!
Definitely I ll recommend Deal pest control!
Price assessment: Reasonable price
Price: $100–120
Response from the owner · 2 months ago
Thank you for the kind review! We're glad Brian provided friendly, professional, and respectful service and that we could help with the scorpion and ant issues. We appreciate your recommendation of Deal Pest Control and are here whenever you need us again.
R
Ronald McCafferty9 reviewsiTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Personable service from the tech and friendly response to a new customer from management!
Response from the owner · 2 months ago
Thanks for the great review, Ronald. We're thrilled our technician and management provided welcoming, personable service. We appreciate you choosing us as a new customer and look forward to supporting you in the future. If you ever need anything, please reach out.
D
Deborah DartLocal Guide · 21 reviewsiTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Deal Pest Control = No bugs. 4 years now!
Always thorough and always on-time! Today Cat helped clean up when the wind blew over my recycling can. Above and beyond service. Thanks!
Price assessment: Great price
Price: $40–60
Positive: Punctuality, Quality, Professionalism
Services: General pest inspection, Bug & insect extermination
Services: Bug & insect extermination
Response from the owner · 3 years ago
Thanks Deborah. We appreciate you!
N
NOEL PLocal Guide · 15 reviewsiTotal number of Google reviews NOEL has written across all businesses on Google Maps, not just this one.
Miss Cat B. arrived on time & immediately assessed the situation. I thought I had a rat problem but Cat said it was a desert mouse. We saw it when she bravely lifted the domed lid of my BBQ! The tech was going to humanely catch it but it dropped down into lower level of my BBQ and ran. She had to set traps. Reasonably priced compared to others I had contacted. Very pleased with the tech who was respectful of property; took the supply boxes to my trash; and gave me helpful tips.
Price assessment: Reasonable price
Price: $200+
Services: Rodent extermination
Response from the owner · 3 months ago
Thank you for the kind review, Noel. We're glad Miss Cat B. arrived on time, correctly identified the desert mouse, and handled the situation professionally and humanely. We appreciate you noting her respect for your property, the helpful tips she provided, and our competitive pricing, and we’ll be sure to pass your compliments on to her. Thank you for choosing us.
R
Ron Dietz10 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Pretty sure these guys saved me from a psychotic break. My fiancé and I just moved into a new build home and somehow a cricket joined us in moving in and took up residence inside of our wall. This cricket was the loudest bug I have ever heard in my life and it screamed all night long with no breaks. It got to the point I could hear crickets at work! My cat and I did not sleep for 5 days until I finally broke and made my fiancé call Deal yesterday. They literally had a tech at my door within like 2 hours or something, he sprayed the whole inside and outside and even drilled holes in the wall and put stuff in there. He promised he would come back as many times as it took to get this cricket. He was so nice and seemed to care about our wellbeing, even explaining the safety of the materials he was using. Last night was the first night of sleep I have gotten in a week and I feel so much better! No cricket screams, service was worth every dime!
Response from the owner · 2 months ago
Thank you so much for the wonderful review, Caila. We're thrilled our tech was able to respond quickly and remove the noisy cricket so you, your fiancé, and your cat could get sleep again. I’ll pass along your compliments to the technician for his care, thorough treatment, and clear explanation of the materials and safety. We stand by our promise to come back as needed until the problem is resolved. We appreciate you trusting Deal and are so glad the service was worth every dime.
B
Bb HowiczLocal Guide · 10 reviewsiTotal number of Google reviews Bb has written across all businesses on Google Maps, not just this one.