Mohammad Fares2 reviewsTotal number of Google reviews Mohammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCan you give me your gmail ?
Billy's Foreign Auto Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#85 of 899 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 98 Google reviews · 5 photos
98%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Sep 2026latest review
Billy's Foreign Auto Repair at a glance
Customers consistently describe the shop as honest, professional, and reasonably priced, with repairs completed in a timely manner. Reviewers highlight the staff's knowledge and communication skills, noting that issues are clearly explained before work begins. Many patrons have maintained long-term relationships with the business, citing integrity and friendly service as key reasons for their loyalty. The high rating reflects satisfaction with the quality of work and the fair treatment of vehicles, ranging from standard maintenance to complex repairs.
- Google rating: 5.0 out of 5 from 98 reviews (98% five-star).
- Reviews on this page: 98 Google reviews (72 with written comments, 3 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 19, 2026.
- Service: Auto Repair Shop serving Houston, Texas.
Data from Google, last updated November 9, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Billy's Foreign Auto Repair: 97/100 on this factor. Category median: 88.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Billy's Foreign Auto Repair: 97/100 on this factor. Category median: 85.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Billy's Foreign Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Billy's Foreign Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
98 Google reviews we collected
- 5 stars9698%
- 4 stars22%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
- Praise117100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1067%
- Reasonable533%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2723%
- Price & value2622%
- Honesty & trust2521%
- Quality & results1715%
- Speed & response98%
- Would recommend98%
- Communication43%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Billy is such a professional mechanic and fixed my car in a very timely manner and gave me excellent customer service.”
“They treat your vehicle like it’s their own, offer fair pricing, and deliver customer service with genuine Southern kindness.”
“You will not find a more honest mechanic in the State of Texas.”
“I live downtown and I'd 100% say he's worth the drive to sw side when it means you'll get quality work.”
“Same day appointment for my 2017 E300 Mercedes B1 service.”
“I highly recommend this shop for all your vehicles needs.”
“They analyze the problem, explain the issue and have fair pricing.”
People customers mention
- Mercedes 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Billy's Foreign Auto Repair for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Arnette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Billy is such a professional mechanic and fixed my car in a very timely manner and gave me excellent customer service...My car was repaired quickly with reasonable cost
DavidLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
You will not find a more honest mechanic in the State of Texas. Billy is a man of integrity and his business practices are impeccable. I highly recommend this shop for all your vehicles needs. Thank me later 🙏🏾👊🏿💯
Great priceGeneral repairs & maintenanceAuto engine diagnosticBrakes
CherylLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Service is always great. Billy is honest, fair and reasonable. He is knowledgeable and also dependable.
Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
texasLocal Guide · 67 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★
Billie & his mechanics are very knowledgeable, efficient, & professional. The hardest working & most positive man in Houston.
Great priceGeneral repairs & maintenanceAuto engine diagnosticBrakes
D10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
If you want your car repaired with real care, Billy’s is the place to go. They treat your vehicle like it’s their own, offer fair pricing, and deliver customer service with genuine Southern kindness. Hard to find shops like this anymore.Highly recommend!
Great priceGeneral repairs & maintenanceOil change
kayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
The most honest and hardworking mechanic in Houston. It's worth the drive from any area you are located in. Billy is honest, genuine and an overall hardworking man. His prices are always reasonable and his kindness exceeds expectations. Truly wouldn't go anywhere else.
Great priceGeneral repairs & maintenanceAuto engine diagnosticBrakes
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 24 | — |
| Auto engine diagnostic | 12 | — |
| Brakes | 9 | — |
| Oil change | 9 | — |
| Electrical repair | 6 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 98 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Arnette Morrison9 reviewsTotal number of Google reviews Arnette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBilly is such a professional mechanic and fixed my car in a very timely manner and gave me excellent customer service...My car was repaired quickly with reasonable cost
David ColeLocal Guide · 42 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYou will not find a more honest mechanic in the State of Texas. Billy is a man of integrity and his business practices are impeccable. I highly recommend this shop for all your vehicles needs. Thank me later 🙏🏾👊🏿💯
- Price assessment: Great price
- Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change
tameiska frank2 reviewsTotal number of Google reviews tameiska has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service!
- Price assessment: Great price
- Services: General repairs & maintenance
Cheryl BradfordLocal Guide · 35 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService is always great. Billy is honest, fair and reasonable. He is knowledgeable and also dependable.
- Price assessment: Reasonable price
- Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic
texas angelLocal Guide · 67 reviewsTotal number of Google reviews texas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBillie & his mechanics are very knowledgeable, efficient, & professional. The hardest working & most positive man in Houston.
- Price assessment: Great price
- Services: General repairs & maintenance, Auto engine diagnostic, Brakes
Ahmilio Cash3 reviewsTotal number of Google reviews Ahmilio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing as always
Pedro OrtizLocal Guide · 20 reviewsTotal number of Google reviews Pedro has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAFFORDABLE MECHANICS‼️👍
shavon dennis12 reviewsTotal number of Google reviews shavon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRepair cost are reasonable and they're honest. A1 service
- Price assessment: Reasonable price
- Services: General repairs & maintenance, Brakes, Oil change
D C10 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIf you want your car repaired with real care, Billy’s is the place to go. They treat your vehicle like it’s their own, offer fair pricing, and deliver customer service with genuine Southern kindness. Hard to find shops like this anymore.Highly recommend!
- Price assessment: Great price
- Services: General repairs & maintenance, Oil change
Business details
- Address: 11611 Bissonnet St, Houston, TX 77099
- Phone: (281) 498-3997
- Service area: Houston, TX