Boat repair shop · Salado, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%76+21.5Replies to reviews 8%51+4.2Craft & service penalty80−2Experts Score= 78Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 31 boat repair servicesiPosition by Experts Score among all companies we track in this category. · better than 70%
4.8★★★★★126 Google reviews · 24 photos
92%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bingham Marine Texas 4.8 out of 5 based on 126 reviews, with the owner responding to 67 percent. Customers frequently praise the shop for fair pricing, timely repairs, and clear communication regarding service status and costs. However, several low-star reviews cite significant delays in completing work, with some boats remaining in the shop for months without repairs, alongside allegations of dishonesty about performed tasks.
Google rating: 4.8 out of 5 from 126 reviews (92% five-star).
Reviews on this page: 126 Google reviews (110 with written comments, 9 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: August 12, 2026.
Service: Boat Repair Service serving Salado, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other boat repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bingham Marine TexasBoat Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bingham Marine Texas: 85/100 on this factor. Category median: 74.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bingham Marine Texas: 76/100 on this factor. Category median: 65.B
76
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bingham Marine Texas: 80/100 on this factor. Category median: 80.A
80
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bingham Marine Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bingham Marine Texas: 51/100 on this factor. Category median: 49.C
51
Bar = this company · dark tick = category median.
Star ratings
126 Google reviews we collected
4.8of 5
5 stars11692%
4 stars43%
3 stars22%
2 stars00%
1 star43%
Praise vs complaints
Phrases our text analysis found in 110 written reviews
97%praise
Praise17497%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4425%
Quality & results2916%
Price & value2916%
Would recommend2413%
Speed & response2011%
Honesty & trust2011%
Communication137%
What customers talk about
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, honest, fast, and genuinely nice people who clearly are passionate about what they do.”
“Bingham Marine Texas in Belton did an outstanding job.”
“The repair cost was very reasonable, and the whole experience was smooth from start to finish.”
“I would recommend this Bingham Marine for any service you may need.”
“I would recommend steering clear of this place!”
“I took my boat in on a Wednesday and it was ready the next day.”
“Johnny is a great and honest mechanic and takes great pride in his work.”
“Walked me through everything - went above and beyond to help me understand my boat and my trailer.”
People customers mention
Johnny16 reviews
Randi9 reviews
Josh8 reviews
Luke6 reviews
Belton6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bingham Marine Texas for 8 kinds of job. Pick one to see what they paid and said.
AustinLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My first experience with a marine mechanic and these guys were fantastic. I was having a pre purchase exam done on my new boat and Johnny was excellent. Walked me through everything - went above and beyond to help me understand my boat and my trailer. Cant recommend highly enough. 10/10.
Jerry4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I just recently had some repairs done to my boat at Bingham Marine. They were awesome. I took my boat in on a Wednesday and it was ready the next day. They kept me informed during the entire time. A super fair price as well. Thank you Johnny and Luke. Yall are great.
RussellLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I am very pleased with the service I received from Bingham Marine. Johnny the service technician confirmed the issues I was having with my engine prior to beginning the repair and kept me informed throughout the service. Randi informed me that the repair might take one to two weeks due to the current workload when I…
Harriett2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
EXCELLENT! Randi and her team went above and beyond my expectations. Highly recommend Bingham Marine to anyone who is buying a boat or having it serviced.
Russell8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
These guys are straight shooter's when they tell you it's going to be ready it's ready,if any problems they are willing to work with you anyway they can highly recommend them when you want work done right these guys are who you want
JeffreyLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had a handful of jobs left on my boat project and, being a stubborn guy, I decided I was going to tackle them myself. Randi told me to bring it in so we can get it ready for summertime. I procrastinated at first but finally surrendered and hauled it over.
Her team went to work and knocked this out under budget.…
My first experience with a marine mechanic and these guys were fantastic. I was having a pre purchase exam done on my new boat and Johnny was excellent. Walked me through everything - went above and beyond to help me understand my boat and my trailer. Cant recommend highly enough. 10/10.
Response from the owner · 2 months ago
Thank you for the review and for trusting us with your boat care needs!
Jerry Bell4 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
I just recently had some repairs done to my boat at Bingham Marine. They were awesome. I took my boat in on a Wednesday and it was ready the next day. They kept me informed during the entire time. A super fair price as well. Thank you Johnny and Luke. Yall are great.
Response from the owner · 2 months ago
Thank you for the the 5 Star review! We are glad to have been able to exceed your expectations!
Russell OdenLocal Guide · 9 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
I am very pleased with the service I received from Bingham Marine. Johnny the service technician confirmed the issues I was having with my engine prior to beginning the repair and kept me informed throughout the service. Randi informed me that the repair might take one to two weeks due to the current workload when I brought the boat to their shop on 5/29/2026. I was pleasantly surprised to get a call from Johnny on 6/3/2026 stating the boat was ready. Johnny explained to me of the repairs and showed me a video of the engine running and said if I had any issues to contact him or Randi. I would recommend this Bingham Marine for any service you may need.
Harriett Burleson2 reviewsiTotal number of Google reviews Harriett has written across all businesses on Google Maps, not just this one.
EXCELLENT! Randi and her team went above and beyond my expectations. Highly recommend Bingham Marine to anyone who is buying a boat or having it serviced.
Response from the owner · 4 months ago
Thank you so much for your business and choosing Bingham Marine Texas!
Russell Cochran8 reviewsiTotal number of Google reviews Russell has written across all businesses on Google Maps, not just this one.
These guys are straight shooter's when they tell you it's going to be ready it's ready,if any problems they are willing to work with you anyway they can highly recommend them when you want work done right these guys are who you want
Response from the owner · 4 months ago
Thank you so much for the review and for your business! We greatly appreciate it!
Jeffrey TaylorLocal Guide · 11 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
I had a handful of jobs left on my boat project and, being a stubborn guy, I decided I was going to tackle them myself. Randi told me to bring it in so we can get it ready for summertime. I procrastinated at first but finally surrendered and hauled it over.
Her team went to work and knocked this out under budget. Professional, honest, fast, and genuinely nice people who clearly are passionate about what they do.
Thank you Randi and Johnny! You guys are rock stars! 🚤💥
Response from the owner · 5 months ago
Thank you Jeff for the review and allowing us to earn your business! We greatly appreciate!
TheTyee1997Local Guide · 51 reviewsiTotal number of Google reviews TheTyee1997 has written across all businesses on Google Maps, not just this one.
Bingham Marine Texas in Belton did an outstanding job. Johnny, the mechanic, was thorough and kept me updated throughout the entire process, which I really appreciated. The repair cost was very reasonable, and the whole experience was smooth from start to finish. The front office staff was friendly and easy to work with as well. Highly recommend this place—definitely a 10/10.
Response from the owner · 5 months ago
Thank you for trusting us with your boat! We appreciate your business!
John Neusch2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
I am from Amarillo visiting kids/grandkids. My boat starter quit. They ordered the part out of Houston and got us back on the water the next day. These guys are rock stars!
Response from the owner · 7 months ago
So glad we were able to get you back on the water quickly! Thank you for your business! We truly appreciate it!!
A BLocal Guide · 53 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Bingham marine is the best boat repair shop I have ever taken my boat to. The customer service is amazing. Johnny is a great and honest mechanic and takes great pride in his work. Luke and Randi also truly know what great customer service is for their customers. Their prices are very reasonable also.
Response from the owner · a year ago
Al, Thank you for the 5-star review! We are so glad we could exceed your expectations! We are truly so grateful for your business!
