Bishop Pool Service & Repair logo

Bishop Pool Service & Repair

Swimming pool repair service · Sacramento, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%94+13.3Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 27 pool maintenance servicesPosition by Experts Score among all companies we track in this category. · better than 54%
4.9 ★★★★★ 92 Google reviews · 11 photos
96%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Sep 2026latest review

Bishop Pool Service & Repair at a glance

Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the service, noting that technicians arrive on schedule and explain issues thoroughly. Reviews highlight successful repairs for pumps, heaters, and filters, as well as consistent weekly maintenance that keeps pools in good condition. One recurring criticism involves a prolonged dispute over a failed heater repair and control panel replacement, where the customer alleged billing for multiple unsuccessful fixes and difficulty reaching the company for resolution.

  • Google rating: 4.9 out of 5 from 92 reviews (96% five-star).
  • Reviews on this page: 92 Google reviews (64 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: September 11, 2026.
  • Service: Pool Maintenance Service serving Sacramento, California.

Data from Google, last updated November 2, 2026.

Score profile vs other pool maintenance services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction89Reliability85Craft & service99Value94Momentum100Replies to reviews92Satisfaction: 89 (median 93)Reliability: 85 (median 89)Craft & service: 99 (median 98)Value: 94 (median 100)Momentum: 100 (median 100)Replies to reviews: 92 (median 57)
Bishop Pool Service & RepairPool Maintenance Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bishop Pool Service & Repair: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bishop Pool Service & Repair: 85/100 on this factor. Category median: 89.A
85
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bishop Pool Service & Repair: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bishop Pool Service & Repair: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bishop Pool Service & Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bishop Pool Service & Repair: 92/100 on this factor. Category median: 57.A
92

Bar = this company · dark tick = category median.

Star ratings

92 Google reviews we collected

  • 5 stars8896%
  • 4 stars11%
  • 3 stars00%
  • 2 stars11%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 64 written reviews

  • Praise13099%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price620%
  • Reasonable2377%
  • Overpriced00%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3124%
  • Staff & attitude2620%
  • Would recommend2318%
  • Speed & response2217%
  • Communication1511%
  • Honesty & trust86%
  • Price & value65%

What customers talk about

We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mylo does a great job keeping the pool spectacular throughout the year.”
  • “Very professional & repaired my pool pump right away”
  • “I recommend Bishop Pools for all your Aquatic needs.”
  • “He’s always prompt and lets me know when he’s on his way and after he leaves it always looks amazing.”
  • “Scott was personable and professional in explaining the issue with my pool plumbing.”
  • “Have enjoyed our five plus years of service from Bishop Pool Service as it's always been reliable, fairly priced and their techs have all been great.”
  • “The price was exactly what was quoted which was very fair.”

People customers mention

  • Mylo 5 reviews
  • Scott 5 reviews
  • Dylan 4 reviews
  • Pools 3 reviews
  • Zack 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bishop Pool Service & Repair for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We really appreciate the attentive service of our technician Mylo Hale who always goes the extra mile and follows up on our concerns. Mylo is approachable and easy to talk to. We have been receiving pool maintenance and repair services from Bishop for many years and our pool remains in good shape due to the…

Reasonable priceSwimming pool leak detection & repairsPump repairs & installationSwimming pool filter repair
SIDDARTHALocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mylo does a great job keeping the pool spectacular throughout the year. Thank you so much!

Patrick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mylo, my Bishop Pool Service tech, is top notch! He always ensures my pool is in great condition and he goes out of his way to knock on my door whenever there's something I should know. Thank you Mylo and Bishop Pool Service!!

Reasonable priceService not listed
Tina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mylo is the best! Always giving me tips and tricks to keep the pool clean and clear.

Not sureService not listed
I.E.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Scott was personable and professional in explaining the issue with my pool plumbing.

Reasonable priceSwimming pool leak detection & repairsSwimming pool general plumbing repairs
K.A.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bishops Pool Service has been servicing my pool for two years now and Dylan does an amazing job caring for it. He’s always prompt and lets me know when he’s on his way and after he leaves it always looks amazing. Thank you to Bishops’ and Dylan!!

Customer photo from K.A.'s review
Reasonable price

Photos

Customer reviews

4.9 ★★★★★ 92 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angela Alvarez9 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional & repaired my pool pump right away

  • Price assessment: Reasonable price
  • Services: Swimming pool leak detection & repairs
Response from the owner · a month ago

We're delighted you had a great experience with us. Thanks for the 5-star review!

Carolyn Chapman1 reviewTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We really appreciate the attentive service of our technician Mylo Hale who always goes the extra mile and follows up on our concerns. Mylo is approachable and easy to talk to. We have been receiving pool maintenance and repair services from Bishop for many years and our pool remains in good shape due to the responsiveness and consistency of everyone on the team at Bishop.

  • Price assessment: Reasonable price
  • Services: Swimming pool leak detection & repairs, Pump repairs & installation, Swimming pool filter repair, Swimming pool equipment repair
Response from the owner · Edited a month ago

We will let Mylo know about your praise lol Thanks again for the review we appreciate you and your business. Zac

Bryan Miller5 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mylo is a terrific service provider

Response from the owner · a month ago

Thank you for the perfect rating! We're pleased to know you had a great experience.

SIDDARTHA KAVILIPATILocal Guide · 13 reviewsTotal number of Google reviews SIDDARTHA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mylo does a great job keeping the pool spectacular throughout the year. Thank you so much!

Response from the owner · 2 months ago

Thank you for the perfect rating! We're pleased to know you had a great experience.

Patrick Banghart5 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mylo, my Bishop Pool Service tech, is top notch! He always ensures my pool is in great condition and he goes out of his way to knock on my door whenever there's something I should know. Thank you Mylo and Bishop Pool Service!!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 2 months ago

Thanks for the fantastic review! We're happy to have served you well.

Tina Hartman2 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mylo is the best! Always giving me tips and tricks to keep the pool clean and clear.

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · 3 months ago

Thank you for the high praise! We're glad you enjoyed our service.

I.E. Ross5 reviewsTotal number of Google reviews I.E. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott was personable and professional in explaining the issue with my pool plumbing.

  • Price assessment: Reasonable price
  • Services: Swimming pool leak detection & repairs, Swimming pool general plumbing repairs
Response from the owner · 3 months ago

Thank you for your kind review! Your satisfaction is our top priority.

K.A. Martin4 reviewsTotal number of Google reviews K.A. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bishops Pool Service has been servicing my pool for two years now and Dylan does an amazing job caring for it. He’s always prompt and lets me know when he’s on his way and after he leaves it always looks amazing. Thank you to Bishops’ and Dylan!!

  • Price assessment: Reasonable price
Response from the owner · a year ago

We appreciate your feedback and the 5-star rating! It means a lot to us.

Mike Graziadei3 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After getting ripped off with a pool service company, I contacted Bishop. Both Scott and Zach have been to my house. They were efficient, friendly, and knowledgeable. They resolved each issue in very short order. I highly recommend them

  • Price assessment: Reasonable price
  • Services: Swimming pool leak detection & repairs
Response from the owner · 3 months ago

Your satisfaction is our reward. Thank you for the 5-star review!

Joseph Balestreri4 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott diagnosed an issue with our spa jets not functioning properly and was able to quickly resolve the issue. Excellent work

  • Price assessment: Reasonable price
  • Services: Swimming pool leak detection & repairs
Response from the owner · 3 months ago

We're delighted you had a great experience with us. Thanks for the 5-star review!

Bishop Pool Service & Repair on Google Maps →

Business details