Cleaners · South Lake Tahoe, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 67 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★21 Google reviews · 15 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$287typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate BK Cleaning five stars based on twenty-one reviews, noting the owner has not replied to any feedback. Customers consistently describe the team as punctual, professional, and attentive to details like dusting and folding linens. Recurring themes highlight seamless communication, transparent and reasonable pricing, and reliable service for homes and short-term rentals, including willingness to accommodate last-minute requests or difficult weather conditions.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (21 with written comments, 1 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: August 31, 2026.
Service: Commercial Cleaning Service serving South Lake Tahoe, California.
Data from Google, last updated November 10, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
BK CleaningCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BK Cleaning: 98/100 on this factor. Category median: 91.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BK Cleaning: 95/100 on this factor. Category median: 89.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BK Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BK Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 21 written reviews
98%praise
Praise5598%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price655%
Reasonable545%
Overpriced00%
Not sure00%
$287+6% vs typical commercial cleaning services
Middle half of what 5 customers paid ($257–$335) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1323%
Communication1120%
Quality & results1018%
Staff & attitude814%
Speed & response713%
Price & value47%
Honesty & trust35%
What customers talk about
We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend them for your South Lake Tahoe cleanings needs!”
“From their communication, to their attention to detail, to the overall level of service, I genuinely can’t rave enough about them.”
“They were incredibly responsive, able to do a quick walk through to solidify the fee, and did a fantastic job cleaning our place.”
“Branislav and his wife Katarina are seriously some of the best and most professional people in this game.”
“Brano and his team arrived right on time, fully prepared, and were exceptionally polite and respectful of our home.”
“They responded quickly, gave a fair and accurate price, and showed up on time for our scheduled cleaning.”
“Communication is seamless from booking to finish, and the pricing was very transparent.”
People customers mention
Katarina4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BK Cleaning for 4 kinds of job. Pick one to see what they paid and said.
Kellen3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Branislav and his wife Katarina are seriously some of the best and most professional people in this game. From their communication, to their attention to detail, to the overall level of service, I genuinely can’t rave enough about them.
These guys cleaned my place so well I honestly felt like I walked into a…
Julio4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
"I cannot recommend BK Cleaning enough! Brano and his team arrived right on time, fully prepared, and were exceptionally polite and respectful of our home.
They paid incredible attention to the small details, like neatly folding the throw blankets and carefully dusting our delicate areas.
Communication is seamless…
Jake2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Branislav and Katarina are truly amazing. We have had over 15+ cleans with them and they exceed our expectations every time. Great communication, and we highly recommend them.
Vincent1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Extremely professional!!! My place looked brand new again! The attention to detail was incredible. 10/10!
Paid $500+Great priceStandard cleaning
Amber2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was moving into a new home to find that the “cleaner” the landlord hired left things terribly dirty still.
On short notice, on a Saturday, BK + team came in and saved the day - the house was SPOTLESS and felt sanitary, clean, and ready for us to move in… even behind the dryer was clean.
Their communication,…
Branislav and his wife Katarina are seriously some of the best and most professional people in this game. From their communication, to their attention to detail, to the overall level of service, I genuinely can’t rave enough about them.
These guys cleaned my place so well I honestly felt like I walked into a remodeled house with fresh paint and brand-new everything 😂 that’s how clean and put together it looked. They even went the extra mile making sure all the little details were organized, staged perfectly, and completely guest-ready - things they absolutely didn’t have to spend extra time doing.
I was genuinely shocked by how professional they were, how much they cared about the property, and how well they treated us throughout the entire process. Would 1000% recommend Branislav and Katarina to anyone looking for cleaners they can actually trust. These guys are no joke!!! 🙏🏼🔥
Price assessment: Great price
Price: $250–300
Services: Office & workplace cleaning, Deep clean
Julio Briceno4 reviewsiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
"I cannot recommend BK Cleaning enough! Brano and his team arrived right on time, fully prepared, and were exceptionally polite and respectful of our home.
They paid incredible attention to the small details, like neatly folding the throw blankets and carefully dusting our delicate areas.
Communication is seamless from booking to finish, and the pricing was very transparent. It is such a relief to walk into our Cabin that smells fresh and sparkles completely every-time.
I highly recommend them for your South Lake Tahoe cleanings needs!
Sincerely,
Julio
Price assessment: Reasonable price
Price: $150–200
Services: Interior & exterior window cleaning
Jay TailorLocal Guide · 29 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
BK cleaning is highly recommend. Brani and Katarina are amazing folks who treat your home as their own and make sure that they are paying attention to each detail. They been taking care of my vacation rental in mountains for a while and doing a solid job. Making sure that house is not only pristine clean but ensuring that other functions of the place is also in order. They are also amazing people and very nice to work with which is very very important. A very happy to work with them and will definitely recommend them to others.
Victor Brandstetter3 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
We needed a sort-of last minute cleaning for a fundraising event that we were hosting at our house, and BK cleaners was so helpful. They were incredibly responsive, able to do a quick walk through to solidify the fee, and did a fantastic job cleaning our place. They were so easy to work with - very kind and professional. Even our guests commented on how lovely and clean our place was. 12 out of 10 would recommend - we plan to use BK every time going forward.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Jake Read2 reviewsiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Branislav and Katarina are truly amazing. We have had over 15+ cleans with them and they exceed our expectations every time. Great communication, and we highly recommend them.
Price assessment: Great price
Price: $250–300
Services: Standard cleaning, Deep clean
Vladimir Kozyrev10 reviewsiTotal number of Google reviews Vladimir has written across all businesses on Google Maps, not just this one.
I’m SO happy with BK Cleaning. We have a couple of short term rentals in South Lake Tahoe and met with many cleaners trying to find someone responsible. We had quite a few bad experiences until we met with Brani. He, his wife, and his cleaners have been top notch on every level. They do a great job cleaning, they always make sure they get our turns done on time, great at communicating with me, and even help me out with extra things here and there when they aren’t obligated to. It gives peace of mind having such great people keeping eyes on our rentals.
Price assessment: Great price
Services: Standard cleaning
Alexis BettsLocal Guide · 10 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
They clean for our short term rental unit, and have been really consistent in showing up and doing a thorough job. Even in a blizzard, they show up and clean well, including details like wiping the baseboards.
946 BIZ2 reviewsiTotal number of Google reviews 946 has written across all businesses on Google Maps, not just this one.
BK Cleaning is very professional, attention to details when it comes to cleaning, and helpful with suggestions for home improvement. They'll assist in tight situations which is a A+. I would definitely recommend their services
Price assessment: Great price
Services: Interior & exterior window cleaning, Standard cleaning, Deep clean
