Toro Jones
Review from Google · view on GoogleHenry did a top notch job on my repairs was friendly and easy to communicate with the full time he was here very awesome customer service
Blitz Garage Door Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%97+14.8Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 110 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 63%
5.0 ★★★★★ 319 Google reviews · 11 photos
99%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
42%reviews answered by the owner
Nov 2026latest review
Blitz Garage Door Repair at a glance
Google reviewers rate Blitz Garage Door Repair five stars based on 319 reviews, with the owner responding to 42 percent of them. Customers frequently describe prompt same-day service, affordable pricing, and effective repairs for rollers, springs, cables, and off-track issues. However, low-star feedback highlights communication problems, including unreturned calls and incomplete jobs, suggesting some customers experienced difficulty reaching staff or resolving issues.
- Google rating: 5.0 out of 5 from 319 reviews (99% five-star).
- Reviews on this page: 323 Google reviews (321 with written comments, 2 with photos).
- Owner responses: the business replied to 42% of reviews.
- Most recent review: November 1, 2026.
- Service: Garage Door Repair Service serving Detroit, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blitz Garage Door Repair: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blitz Garage Door Repair: 96/100 on this factor. Category median: 95.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blitz Garage Door Repair: 97/100 on this factor. Category median: 100.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blitz Garage Door Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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Bar = this company · dark tick = category median.
Star ratings
323 Google reviews we collected
- 5 stars32199%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 321 written reviews
- Praise500100%
- Complaints20%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1252%
- Reasonable835%
- Overpriced14%
- Not sure29%
Topic share
How often each topic comes up in the written reviews
- Quality & results20240%
- Speed & response15130%
- Staff & attitude6413%
- Would recommend316%
- Communication275%
- Price & value194%
- Honesty & trust82%
What customers talk about
We read 321 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Henry did a top notch job on my repairs was friendly and easy to communicate with the full time he was here very awesome customer service”
“Malcom got to my home at a fast pace did a great job on my roller and spring replacement”
“David did a great job on my roller and spring replacement was able to make out same day after I called professional and knowledgeable highly recommend”
“It was a great place and I will recommend you go there.”
“Same day support was able to do a great job on my installation mike was able to explain everything I needed to know as well”
“Service was clean affordable and excellent garage door replacement is beautiful”
“Fast and reliable customer service did a great job on my roller replacement”
People customers mention
- John 7 reviews
- Jacob 5 reviews
- Dan 4 reviews
- Sam 4 reviews
- David 3 reviews
- Tim 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blitz Garage Door Repair for 4 kinds of job. Pick one to see what they paid and said.
Recent reviews
Toro7 hours ago★★★★★
Henry did a top notch job on my repairs was friendly and easy to communicate with the full time he was here very awesome customer service
elijah9 hours ago★★★★★
Malcom got to my home at a fast pace did a great job on my roller and spring replacement
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Gregory did a great job on my installation today took the time to educate me as well and give me some great tips
Great price
Lucy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Was able to provide same day customer service did a great job on my roller replacement
Customer support
Dreshaun1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
John did a great job on my roller replacement today was able to come out immediately after the call was over very happy I called blitz
Sam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Allen did a great job on my roller and spring replacement was able to come same day price was also In my range
Customer support
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Customer support | 42 | — |
| General repairs & installation | 14 | — |
| Garage door consultation | 9 | — |
| Garage door design | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 319 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
LaQuisha Henderson2 reviewsTotal number of Google reviews LaQuisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer
elijah Gaddis
Review from Google · view on GoogleMalcom got to my home at a fast pace did a great job on my roller and spring replacement
Mileah Hall-LeCato2 reviewsTotal number of Google reviews Mileah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOutstanding customer service
Jammile Garrett1 reviewTotal number of Google reviews Jammile has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt was a great place and I will recommend you go there.
Response from the owner · 15 hours ago
Thank you for the great review! We're happy you had a good experience with us. Thanks for choosing Blitz Garage Door Repair, and call us anytime you need help with your garage door.
Douglas Bell3 reviewsTotal number of Google reviews Douglas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service! 👍
Response from the owner · 15 hours ago
Thanks, Douglas, we really appreciate it. We're glad we could help. Don't hesitate to reach out for any future garage door needs.
Niy'Janae Rhone
Review from Google · view on GoogleCame out the same day great customer service.
Response from the owner · 15 hours ago
Thank you for the great review! We're happy you had a good experience with us. Thanks for choosing Blitz Garage Door Repair, and call us anytime you need help with your garage door.
Gregory Bowie Jr3 reviewsTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGregory did a great job on my installation today took the time to educate me as well and give me some great tips
- Price assessment: Great price
Response from the owner · a day ago
Gregory, we appreciate you taking the time to leave a review. We're glad Gregory got your installation done right. If you ever need us again, just give us a call.
Lucy Clark9 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWas able to provide same day customer service did a great job on my roller replacement
- Services: Customer support
Response from the owner · a day ago
We appreciate the review, Lucy. It's good to hear the roller replacement is working well. Thank you for choosing Blitz Garage Door Repair, and if you ever need help again, just give us a call.
Dreshaun Anderson1 reviewTotal number of Google reviews Dreshaun has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJohn did a great job on my roller replacement today was able to come out immediately after the call was over very happy I called blitz
Response from the owner · 2 days ago
Thanks for the review, Dreshaun. It's great to hear John handled your roller replacement and took good care of you. For any future garage door needs, don't hesitate to give us a call.
Business details
- Address: 24002 Haggerty Rd, Farmington, MI 48335
- Phone: (947) 236-3788
- Website: blitzgaragefarmington.com
- Service area: Detroit, MI