Pool cleaning service · Jacksonville, FL · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 45 pool & spa servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★82 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Blue Science Pools five stars based on eighty-two reviews, highlighting consistent punctuality, clear communication, and fair pricing. Customers describe services including weekly cleaning, chemical balancing, equipment repairs, and pool renovations, noting that staff explain maintenance steps and leave work areas tidy. The company also provides water testing and supplies at its shop. No recurring criticisms appear in the provided excerpts, which uniformly praise the team's professionalism and responsiveness.
Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
Reviews on this page: 82 Google reviews (81 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 10, 2026.
Service: Pool & Spa Service serving Jacksonville, Florida.
Data from Google, last updated November 3, 2026.
Score profile vs other pool & spa services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Blue Science PoolsPool & Spa Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Blue Science Pools: 99/100 on this factor. Category median: 85.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Blue Science Pools: 98/100 on this factor. Category median: 80.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Blue Science Pools: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Blue Science Pools: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
82 Google reviews we collected
5.0of 5
5 stars82100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
100%praise
Praise257100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2742%
Reasonable3758%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5421%
Speed & response4919%
Quality & results4116%
Would recommend3514%
Honesty & trust3112%
Communication3012%
Price & value187%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are honest, reliable, professional, and easy to work with.”
“I’ve used this pool service for many years, and the team is always on time and does excellent work.”
“The first cleaning visit was a great experience, and since then the service has stayed consistent.”
“I would highly recommend this pool service to anyone looking for dependable weekly pool maintenance and repair support.”
“The whole service felt honest and straightforward, and the pricing was fair with no pressure or overcharging.”
“He was professional, friendly, and very helpful when explaining basic pool care, water chemistry, and routine upkeep.”
“From the first call, they were knowledgeable, answered all of my questions, and gave me a very fair quote compared with other pool cleaning services I checked.”
People customers mention
Brandon11 reviews
William7 reviews
Grant6 reviews
David4 reviews
Tanner3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Blue Science Pools for 5 kinds of job. Pick one to see what they paid and said.
MMathew255 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I’ve used this pool service for many years, and the team is always on time and does excellent work. They keep the pool clean, balanced, and running the way it should. If any equipment or repair issue comes up, I’m told right away and it gets taken care of quickly. They are honest, reliable, professional, and easy to…
Great priceTile brushingNettingVacuuming
JJ2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called for pool service after reading the reviews, and the experience was great. David answered right away and got my pool cleaning and maintenance visit scheduled for the next day. He was professional, friendly, and very helpful when explaining basic pool care, water chemistry, and routine upkeep. The whole…
Great priceTile brushingNettingVacuuming
SStacy31 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
david and his crew are always easy to reach. they installed my pool a while back, and when i called about a pool repair and cleaning issue, he handled it within a couple of days. he has always been available to answer questions i may have about pool water testing, chemical balance, filter care, and regular pool…
Reasonable priceNettingWall brushing
NNathan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They remodeled our pool area and did exactly what they said they would do. Communication was excellent the whole time, and they answered all of our questions clearly. The estimate was accurate, and David in the office was very helpful and easy to work with. The crew was polite, professional, and kept the pool deck…
Reasonable priceTile brushing
VViolet2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David provides excellent pool service and has done a great job keeping our pool chemicals balanced. He is dependable, professional, and very responsive. He also handled our pool heater installation, replaced the filter, set up the saltwater system, and installed new pool lights. It is clear he knows pool equipment…
Reasonable price
CCathy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Simply the best for pool service and care. I highly recommend them for anything related to pool cleaning, water testing, chemicals, and overall pool maintenance. The crew works fast, keeps the whole process easy, and delivers top-notch results from start to finish. Everyone has been great to work with, and I still…
I’ve used this pool service for many years, and the team is always on time and does excellent work. They keep the pool clean, balanced, and running the way it should. If any equipment or repair issue comes up, I’m told right away and it gets taken care of quickly. They are honest, reliable, professional, and easy to work with. I would highly recommend this pool service to anyone looking for dependable weekly pool maintenance and repair support.
Price assessment: Great price
Services: Tile brushing, Netting, Vacuuming
J
J Woodard2 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
I called for pool service after reading the reviews, and the experience was great. David answered right away and got my pool cleaning and maintenance visit scheduled for the next day. He was professional, friendly, and very helpful when explaining basic pool care, water chemistry, and routine upkeep. The whole service felt honest and straightforward, and the pricing was fair with no pressure or overcharging. The team clearly knows pool service and took the time to make sure everything was clean, balanced, and ready to enjoy for the hot summer season. If you need reliable pool maintenance, cleaning, or help getting your pool swim-ready, this is a great choice.
david and his crew are always easy to reach. they installed my pool a while back, and when i called about a pool repair and cleaning issue, he handled it within a couple of days. he has always been available to answer questions i may have about pool water testing, chemical balance, filter care, and regular pool maintenance. in the Jacksonville heat, it really helps to have a dependable pool service team that keeps the water clear and everything running smoothly.
Price assessment: Reasonable price
Services: Netting, Wall brushing
N
Natasha Vincent1 reviewiTotal number of Google reviews Natasha has written across all businesses on Google Maps, not just this one.
I have been using Blue Science Pools for regular pool cleaning and maintenance, and I have nothing but good things to say. A friend first recommended the service because of the reliable work, friendly attitude, and how well they keep a pool looking clean and balanced in the Jacksonville heat. From the first call, they were knowledgeable, answered all of my questions, and gave me a very fair quote compared with other pool cleaning services I checked. The first cleaning visit was a great experience, and since then the service has stayed consistent. They always arrive on time, work quickly, and leave the pool water clear, the skimmer baskets cleaned out, and the equipment area neat. One thing I really appreciate is how thoughtful Brandon was around my two dogs. My dogs are usually very protective and do not warm up to strangers easily, but he was patient, friendly, and even asked permission before offering them treats. That small gesture showed a lot of care and professionalism. When I was out of town for a couple of weeks, I did not have to stress about the pool at all. They were able to come through the back gate, handle the cleaning, check the water chemistry, and make sure everything stayed in good shape without any issues. That peace of mind really matters, especially during the hot Florida weather when a pool needs steady attention. They also helped when a few heater parts needed to be replaced. The pricing for the parts and repair work was fair, everything was explained clearly, and the whole process was easy to understand. I highly recommend this pool cleaning service for anyone who wants dependable maintenance, good communication, and quality work.
Price assessment: Great price
Services: Tile brushing
N
Nathan B2 reviewsiTotal number of Google reviews Nathan has written across all businesses on Google Maps, not just this one.
They remodeled our pool area and did exactly what they said they would do. Communication was excellent the whole time, and they answered all of our questions clearly. The estimate was accurate, and David in the office was very helpful and easy to work with. The crew was polite, professional, and kept the pool deck and work area clean each day. The quality of the pool renovation work was excellent, and the whole process felt smooth and well organized.
Price assessment: Reasonable price
Services: Tile brushing
R
roger olson2 reviewsiTotal number of Google reviews roger has written across all businesses on Google Maps, not just this one.
We bought a new construction home with space for a pool, and opening the new pool has been a great experience. The whole backyard looks much better now, and guests have shared a lot of compliments about the pool, patio, and overall outdoor living area. It really added to the look and feel of the property and made the space more enjoyable for relaxing and entertaining in the warm weather. We did have a couple of small warranty-related items, including an led pool light that stopped working and some pavers that settled in one section of the pool deck. I followed the warranty steps, and david and the service crew responded quickly and handled the repairs with good workmanship. The fixes were completed in a timely way, and everything has continued to look and work great. i am very happy with the pool service, the follow-up support, and how well the pool area has held up. it has been a smooth process, and we continue to enjoy the pool almost every day.
Price assessment: Reasonable price
Services: Netting
V
Violet S2 reviewsiTotal number of Google reviews Violet has written across all businesses on Google Maps, not just this one.
David provides excellent pool service and has done a great job keeping our pool chemicals balanced. He is dependable, professional, and very responsive. He also handled our pool heater installation, replaced the filter, set up the saltwater system, and installed new pool lights. It is clear he knows pool equipment and maintenance very well. If you want a reliable and knowledgeable pool service for regular care, repairs, and equipment upgrades, this is the right team.
Price assessment: Reasonable price
C
Cathy Brandt3 reviewsiTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Simply the best for pool service and care. I highly recommend them for anything related to pool cleaning, water testing, chemicals, and overall pool maintenance. The crew works fast, keeps the whole process easy, and delivers top-notch results from start to finish. Everyone has been great to work with, and I still stop in regularly for water testing, chemical supplies, and helpful advice on keeping the pool clean in the Florida heat. Their store prices are better than many others I checked, and they always help make routine pool care simple and stress-free. Any small issues after the job was finished were handled quickly under warranty, which gave us a lot of confidence. If you want your pool done right and kept in excellent shape, this is the team to trust.
Price assessment: Great price
Services: Netting, Wall brushing
D
Daisy D3 reviewsiTotal number of Google reviews Daisy has written across all businesses on Google Maps, not just this one.
Blue Science Pools really knows pool service and fiberglass pool repair. David answered every question I had and explained each step in a simple, helpful way. Anytime I asked about the repair, cleaning, surface prep, or refinishing process, the crew was already on top of it. They were polite, professional, and kept the work area very clean. At the end of each day, the pool area and jobsite were neatly cleaned up, which made the whole project much easier for my family. I was new to fiberglass pools since I had only owned gunite pools before, so I did not know much about fiberglass pool restoration, resurfacing, and finish repair. David took the time to walk me through the full process, what to expect, and how the pool would look once everything was complete. That extra care gave me a lot of confidence. The work was finished on time, and the pool looks fantastic. The new surface looks smooth and refreshed, and everything was handled with great attention to detail. I really appreciated the communication, workmanship, and clean service, and I have already recommended them to others in Jacksonville.
Price assessment: Great price
E
Eric Garner2 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
As a first-time pool renter, I felt pretty overwhelmed by all the regular pool upkeep at first. Thankfully, the weekly pool service has made everything easy and stress-free. William and the team keep the pool crystal clear with consistent chemical balancing, brushing, skimming, and vacuuming, and the water always looks clean and swim-ready. What stood out even more was the extra time William took to explain how the pool timer and valve settings work. That really helped me understand the basic pool equipment and feel more confident handling things between service visits. It was also great to know I could reach out with any pool care questions, and they were always friendly, helpful, and easy to communicate with. Overall, I highly recommend this pool service. They are dependable, professional, and genuinely committed to keeping the pool in great shape while making pool care simple for renters and homeowners alike.
