Always there, always friendly and always a great job. Our dogs even approve! Thanks for the great job!

North East Pool & Wash
North East Pool & Wash at a glance
Customers describe North East Pool & Wash as punctual, professional, and communicative, noting that technicians consistently arrive on time and provide detailed feedback via email with photos and chemical reports. Reviewers highlight the company's ability to resolve specific issues like algae blooms, stains, and pump repairs without pressuring clients into unnecessary upgrades. The service includes weekly maintenance, water balancing, and equipment checks, with clients frequently mentioning fair pricing and the staff's willingness to educate new pool owners on proper care.
- Google rating: 5.0 out of 5 from 93 reviews (100% five-star).
- Reviews on this page: 93 Google reviews (84 with written comments, 13 with photos).
- Owner responses: the business replied to 86% of reviews.
- Most recent review: October 27, 2026.
- Service: Pool & Spa Service serving Jacksonville, Florida.
Data from Google, last updated November 3, 2026.
Score profile vs other pool & spa services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
93 Google reviews we collected
- 5 stars93100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
- Praise180100%
- Complaints00%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2672%
- Reasonable1028%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Would recommend4022%
- Quality & results3821%
- Staff & attitude3721%
- Speed & response2514%
- Communication179%
- Honesty & trust179%
- Price & value63%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend them to anyone for both cleaning and repairs !”
“Always there, always friendly and always a great job.”
“They are responsive, professional, and get the job done.”
“Consistently on time, professional, and have my water looking great.”
“Exceptional work, professional crew, and excellent communication.”
“They’re always prompt, reliable, and do a great job every week.”
“The pricing was fair, and the quality of work was excellent.”
People customers mention
- Mike 19 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North East Pool & Wash for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Always there, always friendly and always a great job. Our dogs even approve! Thanks for the great job!
Mike answered my call on the first ring and had a technician out later that day to clean my pool and get the pump back on schedule. Since then, Mike has been working on getting our pool looking crystal clear, balancing our levels, and providing me with valuable lessons along the way. I highly recommend Mike and his…
Have been servicing my troubled pool for months, and do a great job. Consistently on time, professional, and have my water looking great. Highly recommend.
These guys keep our pool looking AMAZING. They always show up and do what they say they are going to do. HIGHLY RECOMMENDED.
They are very informative, great service. Mike is one hell of a guy plus John provide exceptional services. Really takes his time to do a great job and not once do they pressure you into getting weekly service. They just let the work speak for itself. Would definitely recommend.
We couldn’t be happier with our weekly pool service! Our pool is brand new, and they keep it looking just as beautiful as the day it was finished. They’re always prompt, reliable, and do a great job every week. Highly recommend them
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Swimming pool automation and controls repair | 7 | — |
| Pump repairs & installation | 6 | — |
| Swimming pool equipment repair | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 93 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Mike answered my call on the first ring and had a technician out later that day to clean my pool and get the pump back on schedule. Since then, Mike has been working on getting our pool looking crystal clear, balancing our levels, and providing me with valuable lessons along the way. I highly recommend Mike and his team. They are responsive, professional, and get the job done. Thanks Mike!
- Price assessment: Reasonable price
- Services: Swimming pool automation and controls repair
Have been servicing my troubled pool for months, and do a great job. Consistently on time, professional, and have my water looking great. Highly recommend.
- Price assessment: Great price
- Services: Pump repairs & installation, Swimming pool automation and controls repair
These guys keep our pool looking AMAZING. They always show up and do what they say they are going to do. HIGHLY RECOMMENDED.
They are very informative, great service. Mike is one hell of a guy plus John provide exceptional services. Really takes his time to do a great job and not once do they pressure you into getting weekly service. They just let the work speak for itself. Would definitely recommend.
- Price assessment: Reasonable price
Thank you for the kind words!
We couldn’t be happier with our weekly pool service! Our pool is brand new, and they keep it looking just as beautiful as the day it was finished. They’re always prompt, reliable, and do a great job every week. Highly recommend them
- Price assessment: Reasonable price
Thank you Brad! Beautiful pool we appreciate you for letting us handle it.
Michael,John and Lance have been great. Always on point, great communication and service. I would recommend them to anyone for both cleaning and repairs !
- Price assessment: Great price
- Services: Pump repairs & installation, Swimming pool automation and controls repair
Thank you sir!
I found this company in a last minute panic and they are AMAZING!! We were just looking for a one time service, but they did such a fantastic job, we decided sign up for monthly service. Exceptional work, professional crew, and excellent communication. Our pool has never looked better!!
- Price assessment: Great price
We did make it happen! Thank you for the opportunity
------------------------------ ⭐⭐⭐⭐⭐ Exceptional Service and Sparkling Results! I have been using North East Pool & Wash for a few months now, and I couldn't be happier with the results. Mike handles my weekly pool maintenance and does an outstanding job. Mike is always professional, punctual, and highly thorough. Before he started taking care of it, my pool water was dealing with a stubborn black algae problem. Mike took care of the black algae completely, and now the water is consistently crystal clear and perfectly balanced every single week. What I appreciate most is the communication and reliability. He shows up exactly when scheduled, and you can tell he genuinely cares about doing a high-quality job. If you live in the Middleburg or Clay County area and need stress-free pool care, I highly recommend!
- Price assessment: Reasonable price
Thank you Dei!
Northeast Pool is a great business! They are friendly and professional, as well as being great communicators. A+ My pool is always crystal clean!
- Price assessment: Great price
- Services: Service not listed
Thank you sir!
Business details
- Address: 3243 Fireside Dr, Middleburg, FL 32068
- Phone: (904) 314-3365
- Website: poolandwash.com
- Service area: Jacksonville, FL