iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 127 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★417 Google reviews · 3 photos
99%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$415typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise Bluebird Moving for punctuality, efficient service, and careful handling of furniture during local and cross-town moves. Reviewers also highlight clear communication, professional conduct, and fair pricing that often matches or falls below initial estimates. The primary criticism involves drivers blocking private driveways or displaying aggressive driving behaviors, which caused access issues for non-customers.
Google rating: 5.0 out of 5 from 417 reviews (99% five-star).
Reviews on this page: 417 Google reviews (400 with written comments, 7 with photos).
Owner responses: the business replied to 98% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bluebird MovingFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bluebird Moving: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bluebird Moving: 89/100 on this factor. Category median: 90.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bluebird Moving: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bluebird Moving: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bluebird Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bluebird Moving: 100/100 on this factor. Category median: 83.A
100
Bar = this company · dark tick = category median.
Star ratings
417 Google reviews we collected
5.0of 5
5 stars41299%
4 stars10%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 400 written reviews
98%praise
Praise1,05298%
Complaints172%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5653%
Reasonable4846%
Overpriced11%
Not sure00%
$415-49% vs typical furniture delivery
Middle half of what 89 customers paid ($209–$807) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response26124%
Staff & attitude25924%
Would recommend18317%
Price & value14113%
Quality & results12612%
Communication787%
Honesty & trust212%
What customers talk about
We read 400 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent team, the movers were timely, respectful to my home and furniture.”
“They were very efficient with their time, easy to work with, and professional.”
“I would definitely use them again and recommend them to others.”
“The lack of professionalism and disrespect is the reason I would never recommend this company.”
“Overall a great experience and really fair pricing.”
“And we paid them and they called us back and said they overcharged us and came back and gave us the money.”
“They got the job done faster than the quoted timeframe and got everything into my storage unit successfully!”
“…of the situation and their sad tale that the victim was actually the horrible person in the story- cussing and yelling at them.…”
“They were great about communicating and took very good care of an old piano!”
“I would highly recommend this company to young women looking for a safe and reliable team.”
People customers mention
Boise21 reviews
Daniel18 reviews
Mitchell15 reviews
Billy10 reviews
Tony7 reviews
Matt7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bluebird Moving for 8 kinds of job. Pick one to see what they paid and said.
RRAELocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★
Great cross town mover for us with just one item. On time. Stay in contact. Great job! Will use again.
Paid $1–500Reasonable priceSmall furniture moving
MMeagan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Service was fantastic! They were great about communicating and took very good care of an old piano! Highly recommend for any moving needs!
Paid $1–500Great priceSmall furniture moving
SSarinaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
It was awesome. The guys were so great. I can't remember their names but they worked hard and carefully and listened well when I had special requests.
Paid $500–1,000Reasonable priceIn-state moving
CChristinaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This is the second time I have used Bluebird moving to move furniture for me around and out of the house to storage. They are prompt, careful, and polite! I will call them again when I have to move everything back around the house!
Paid $1–500Great priceSmall furniture moving
JjLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Bluebird Moving was fantastic and really made our lives so much easier this month. The booking and the move went so smooth, even though we requested it just a couple weeks out. They provided a detailed estimate ahead of time, and the final price was even a bit cheaper. The movers were efficient, thoughtful, and…
Paid $500–1,000Great priceLocal moving
LLauren1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I couldn’t be happier with how my move went! I hired this team to move my two-bedroom, two-bathroom home, and they arrived early morning and were done by early afternoon. They were professional and efficient the whole time. Whenever they had a question, they asked, and they followed every instruction I gave them.…
Great cross town mover for us with just one item. On time. Stay in contact. Great job! Will use again.
Price assessment: Reasonable price
Price: $1–500
Services: Small furniture moving
Response from the owner · 7 hours ago
Hi Rae Ann,
Thank you so much for the great review! We’re thrilled we could help make your move seamless, even for a single item. Clear communication and punctuality are always top priorities for us. We truly appreciate your business and look forward to working with you again in the future!
Sincerely,
Daniel
J
Jeannine Howard10 reviewsiTotal number of Google reviews Jeannine has written across all businesses on Google Maps, not just this one.
Excellent team, the movers were timely, respectful to my home and furniture. Overall a great experience and really fair pricing.
Services: Local moving, In-state moving
Response from the owner · 6 days ago
Hi Sean,
Thank you so much for taking the time to share your experience! Protecting your space and furniture while delivering top-notch service is always our goal. We appreciate your support and I hope you enjoy your new home!
Sincerely,
Daniel
M
Meagan3 reviewsiTotal number of Google reviews Meagan has written across all businesses on Google Maps, not just this one.
Service was fantastic! They were great about communicating and took very good care of an old piano! Highly recommend for any moving needs!
Price assessment: Great price
Price: $1–500
Services: Small furniture moving
Response from the owner · 6 days ago
Hi Meagan,
Thank you so much for your kind words! Moving a piano takes extra care and precision, so we’re thrilled to hear our team made the process smooth and kept communication clear throughout. We truly appreciate the recommendation and look forward to helping you again with any future moving needs you may have!
Sincerely,
Daniel
S
Sarina LarsonLocal Guide · 16 reviewsiTotal number of Google reviews Sarina has written across all businesses on Google Maps, not just this one.
It was awesome. The guys were so great. I can't remember their names but they worked hard and carefully and listened well when I had special requests.
Price assessment: Reasonable price
Price: $500–1,000
Services: In-state moving
Response from the owner · a week ago
Hi Sarina,
Thank you so much for your kind words and I'm so happy to hear that everything went so well with your move! Thank you for your business and I hope you enjoy your new home!
Sincerely,
Daniel
T
Tony Holden4 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
The Bluebird team did a great job! They were very efficient with their time, easy to work with, and professional. I would definitely use them again and recommend them to others.
Response from the owner · a week ago
Hi Tony,
I'm thrilled to hear that you had a great experience with our team and found our service efficient and professional. Recommending us to others is the highest compliment we can receive—we look forward to working with you again in the future!
Sincerely,
Daniel
C
Christina ShafferLocal Guide · 13 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
This is the second time I have used Bluebird moving to move furniture for me around and out of the house to storage. They are prompt, careful, and polite! I will call them again when I have to move everything back around the house!
Price assessment: Great price
Price: $1–500
Services: Small furniture moving
Response from the owner · a week ago
Hi Christina,
Thank you so much for taking the time to leave us another fantastic review! We're thrilled to hear that we were able to help you out again, and it’s wonderful to know our team delivered great service.
Repeat customers mean the world to us! Whenever you need help again, we'll be delighted to help make that next move just as smooth and stress-free.
Sincerely,
Daniel
J
j HarperLocal Guide · 3 reviewsiTotal number of Google reviews j has written across all businesses on Google Maps, not just this one.
Bluebird Moving was fantastic and really made our lives so much easier this month. The booking and the move went so smooth, even though we requested it just a couple weeks out. They provided a detailed estimate ahead of time, and the final price was even a bit cheaper. The movers were efficient, thoughtful, and careful with our belongings. They were incredibly friendly and their team lead was very responsive to my needs.
We were moving to a smaller space and had recently acquired a couple extra pieces of furniture from a sudden death in the family, so I wasn't sure exactly where everything should go. He helped me figure things out and double checked if I wanted anything moved to a different space before they left. He was also very kind about the recent loss.
Hopefully I don't have to move anytime soon, but when I do, I will absolutely be working with them again.
Price assessment: Great price
Price: $500–1,000
Services: Local moving
Response from the owner · 2 weeks ago
Hi J,
Thank you so much for taking the time to share such a thoughtful and detailed review.
We know that moving can be stressful under any circumstances, but handling a downsize alongside a recent loss in the family adds a whole layer of emotional weight. Hearing that our team lead and crew were able to bring you efficiency, care, and a little extra peace of mind during a sensitive transition means the world to us.
While we certainly hope you get to settle in and enjoy your new home for a long time, we would be honored to work with you again whenever the next move comes around. Wishing you all the very best in your new space!
Sincerely,
Daniel
L
Lauren Bolt1 reviewiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with how my move went! I hired this team to move my two-bedroom, two-bathroom home, and they arrived early morning and were done by early afternoon. They were professional and efficient the whole time. Whenever they had a question, they asked, and they followed every instruction I gave them. Moving is stressful, and they made it easy. I’d recommend them to anyone moving in the Mountain Home area and would hire them again!
Price assessment: Great price
Price: $1,000–1,500
Services: Local moving, Furniture disassembly, In-state moving, Furniture assembly
Response from the owner · 2 weeks ago
Hi Lauren,
Thank you so much for the wonderful review! We're thrilled our team made your move stress-free and efficient, and we truly appreciate your recommendation to the Mountain Home community. Thank you for your business and I hope you enjoy your new home!
Sincerely,
Daniel
M
Megan Kelsch6 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
The Bluebird crew was amazing! They got the job done faster than the quoted timeframe and got everything into my storage unit successfully! I would definitely recommend them to anyone moving in the Treasure Valley.
Services: Local moving, Oversized-item moving, In-state moving
Response from the owner · 3 weeks ago
Hi Megan,
Thank you so much for your kind words! We're so happy to hear that the Bluebird crew completed your move even faster than estimated and got everything safely packed into your storage unit.
Thank you for trusting us with your move, and please let us know if you ever need a hand in the future!
Sincerely,
Daniel
