Is bluefrog Plumbing and Drain of West Houston any good?
Our verdict: mixed — #72 of 90 plumbers, better than 20%. Customers single out its accountability and track record; momentum is where it trails.
Accountability — better than 92% of peers
Reliability — 29th percentile
Value — 11th percentile
Momentum — 7th percentile
Price $$$: 16% above typical
bluefrog Plumbing and Drain of West Houston for outdoor plumbing system repair
Clear ✕27 customers reviewed a outdoor plumbing system repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $382–$1.5k). For this job it ranks #22 of 68 plumbers we track.
Blue Frog has proven to be a reliable vendor of plumbing services. They are on time, perform as represented and expected, and invoice as proposed. The quality of work has always been up to standard. The bottom line is I am a repeat and satisfied customer.
Russell arrived on time as scheduled, assessed the situation, gave me options to remedy the issue, performed the work professionally, and kept the charge the same as his proposal. Problem remedied. I would recommend Russell to anyone with a plumbing issue. He is technically proficient and eager to assist.
John was very personable and extremely friendly. He explained the situation and how to fix it in the best case and worst case scenarios. Giving me all of the information I needed to make an informed decision. He fixed my pipe and outdoor faucet quickly and efficiently. I will definitely keep giving them my business!
Willie was amazing, very knowledgeable and through with his work. Found the issue and fixed it under an hour. Very kind and professional! Will recommend, fast response time !
I called and was scheduled for a next-day appointment, which would have been great. Then I received a call that they had an opening later the same day. The communication was great, with the technician sending a text and picture prior to arrival. Jerry was our technician. He was very professional and diagnosed the…
Really appreciate Russell getting me sorted out with a leaking water meter. He’s extremely knowledgeable and professional. I’ve found my new go-to plumber. Highly recommend!
Russell was fast and knowledgeable about my issues with an older home. Thank you!
Had a leaking hose bib on the side of the house. Russell had an easy fix for the time being and explained that the bib may need replaced down the road since it is older. He was good to work and talk with. Thank you!
On time, very professional and detailed with the diagnosis of what was going on with my plumbing issue. When above and beyond very pleased and recommend the service to others.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about bluefrog Plumbing and Drain of West Houston
Is bluefrog Plumbing and Drain of West Houston good?
Yes by most measures: 4.9★ from 896 Google reviews and an Experts Score of 35/100 (grade D), #72 of 90 plumbers we track. 2.5% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does bluefrog Plumbing and Drain of West Houston charge?
Customers reported a typical bill of $554 (middle half $251–$1.1k), 16% above the plumbers median of $480.
What do customers hire bluefrog Plumbing and Drain of West Houston for?
Mostly toilet repair (74), plumbing pipe repair (73), drain cleaning (62), plumbing leak detection (57).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 82%).