Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Customers frequently highlight the staff's friendliness, professionalism, and honest communication regarding necessary repairs. Reviewers note that pricing is reasonable and work is completed quickly, including for state inspections and brake services. A recurring minor criticism is that customers should call ahead for inspections, as they may be turned away if the shop is busy.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
49 Google reviews we collected
Phrases our text analysis found in 32 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 32 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He does excellent work and very reasonable and knowledgeable.”
“Awesome spot owner is local and they have wonderful service”
“Bob is a gentleman and he treats his customers fairly, male or female he is polite and honest.”
“Issues were clearly explained and resolved quickly.”
“I drive quite a bit of a distance to get to his shop, but it’s well worth it.”
“I would recommend them to family and friends for all their auto repair needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Bob's Sunoco for 2 kinds of job. Pick one to see what they paid and said.
Have had multiple vehicles serviced at Bobs. He does excellent work and very reasonable and knowledgeable. Highly recommend
Great choice to have my car repaired at Bob’s. From start to finish everyone was personable, professional and accommodating. Issues were clearly explained and resolved quickly. Even when simply filling your tank, they make you feel like your business is appreciated. I would feel confident recommending this establishment to others.
Excellent service, honest and trustworthy! Both Honda vehicles have been serviced here for major and minor repairs. Bob and his mechanics stand behind their work.
The best mechanic and gas station in New Bedford! Great service that you can count on. I would recommend them to family and friends for all their auto repair needs.
Great station! Friendly and profession. Had my vehicle inspected quickly even though they were about to shut the inspection station down for the day. Highly recommended
Skilled, trustworthy, and HONEST!! I’ve gone to so many auto repair shops over the years but after going to Bob’s I’ve found my mechanic. I was recommended to his repair shop years ago and since then I’ve been recommending them to anyone that needs to get their car serviced. I drive quite a bit of a distance to get…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 3 | — |
| Oil change | 2 | — |
4.8 ★★★★★ 49 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Have had multiple vehicles serviced at Bobs. He does excellent work and very reasonable and knowledgeable. Highly recommend
Great choice to have my car repaired at Bob’s. From start to finish everyone was personable, professional and accommodating. Issues were clearly explained and resolved quickly. Even when simply filling your tank, they make you feel like your business is appreciated. I would feel confident recommending this establishment to others.
Excellent service, honest and trustworthy! Both Honda vehicles have been serviced here for major and minor repairs. Bob and his mechanics stand behind their work.
The best mechanic and gas station in New Bedford! Great service that you can count on. I would recommend them to family and friends for all their auto repair needs.
So friendly and fast it took 1 hour
Great station! Friendly and profession. Had my vehicle inspected quickly even though they were about to shut the inspection station down for the day. Highly recommended
Skilled, trustworthy, and HONEST!! I’ve gone to so many auto repair shops over the years but after going to Bob’s I’ve found my mechanic. I was recommended to his repair shop years ago and since then I’ve been recommending them to anyone that needs to get their car serviced. I drive quite a bit of a distance to get to his shop, but it’s well worth it. I appreciate Bob and his team greatly!
Bob is a gentleman and he treats his customers fairly, male or female he is polite and honest. Someone very rare in the auto business.
Always great. Excellent service. With polite, courteous staff
Nice man. Great work. Comparable pricing. No complaints here. Has always taken care of me, even emergencies.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
