Bailey Palmer3 reviewsTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch a great instructor and super hard class
Body Alive Orem
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%80+22.6Replies to reviews 8%100+8.2Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 101 wellness servicesPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 198 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
Nov 2026latest review
Body Alive Orem at a glance
Google reviewers rate Body Alive Orem 4.9 out of 5 stars based on 198 reviews, with the owner responding to 97 percent of comments. Customers frequently praise the intense, fast-paced hot mat Pilates and dance classes, noting the clean facility, affordable pricing, and friendly, motivating instructors who offer modifications. Recurring criticisms include inconsistent scheduling with last-minute cancellations, billing disputes regarding membership cancellations, and allegations of unprofessional behavior or a cliquey atmosphere, though these negative experiences are less common than the positive feedback.
- Google rating: 4.9 out of 5 from 198 reviews (96% five-star).
- Reviews on this page: 198 Google reviews (135 with written comments, 6 with photos).
- Owner responses: the business replied to 97% of reviews.
- Most recent review: November 5, 2026.
- Service: Wellness Service serving Orem, Utah.
Data from Google, last updated November 6, 2026.
Score profile vs other wellness services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Body Alive Orem: 88/100 on this factor. Category median: 94.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Body Alive Orem: 80/100 on this factor. Category median: 94.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Body Alive Orem: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Body Alive Orem: 100/100 on this factor. Category median: 50.A
100
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
- 5 stars19096%
- 4 stars11%
- 3 stars11%
- 2 stars00%
- 1 star63%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
- Praise6792%
- Complaints68%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2838%
- Would recommend1723%
- Quality & results1521%
- Price & value912%
- Speed & response34%
- Honesty & trust11%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly staff, clean, and the complementary cool cloths after a workout were so nice.”
“Highly recommend teaching fitness for over 20 years I was impressed went with my daughter while visiting from NC we were drilling sweat great class”
“Body Alive is such a great experience, I come once a week with my roommates and it’s the perfect way to get your body moving and sweat.”
“Terrible owners and terrible management!”
“Loved this studio and the class, it was 100% worth it.”
“So fun, such a great workout, fast paced but still focusing on proper form and executing combos efficiently!”
“When this Pilates studio first opened, I was genuinely excited.”
People customers mention
- Pilates 19 reviews
- Anja 6 reviews
- Naomi 5 reviews
- Kacey 5 reviews
- Madison 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
kylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I love their 6am classes and instructors. Music is always great. Workout is great. The room Is a little packed.
Kenice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
What a great studio! Friendly staff, clean, and the complementary cool cloths after a workout were so nice. They even smelled like lavender! The instructor, Hailey, was so motivating and smooth in her intsructions. Will definitely go there again.
Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I love all the girls that I’ve taken classes with. They are so friendly. It’s truly hard to learn new workouts postpartum and the instructors never make you feel bad about needing to modify your workout during class and I’ve truly appreciated that. If you want to sweat for 45 minutes straight and feel accomplished after your workout, come to Body Alive!
ReneeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highly recommend teaching fitness for over 20 years I was impressed went with my daughter while visiting from NC we were drilling sweat great class
NaomiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Just went to my 200th class! Even when it’s hard (and it’s always hard) I find myself thinking “Man I love this”
Nathanael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The instructor was very good at motivating me to get through the whole thing! I felt like I was gonna die until the end now I feel amazing! Everyone should try it at least once.
Photos
Customer reviews
4.9 ★★★★★ 198 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
kylie lyman2 reviewsTotal number of Google reviews kylie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love their 6am classes and instructors. Music is always great. Workout is great. The room Is a little packed.
Kenice Whitaker3 reviewsTotal number of Google reviews Kenice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhat a great studio! Friendly staff, clean, and the complementary cool cloths after a workout were so nice. They even smelled like lavender! The instructor, Hailey, was so motivating and smooth in her intsructions. Will definitely go there again.
- Class time: Evening
Alexis Messersmith1 reviewTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love all the girls that I’ve taken classes with. They are so friendly. It’s truly hard to learn new workouts postpartum and the instructors never make you feel bad about needing to modify your workout during class and I’ve truly appreciated that. If you want to sweat for 45 minutes straight and feel accomplished after your workout, come to Body Alive!
- Class time: Morning
Response from the owner · a month ago
Hi Alexis, Thank you for your thoughtful review! We're grateful you took the time to share your experience and are so happy you enjoyed your visit. We look forward to seeing you back in the hot room soon!
catherine moore4 reviewsTotal number of Google reviews catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI love the classes and the instructors are so fun and nice!!
Response from the owner · 5 months ago
Thank you for sharing your feedback with us🧡We hope to see you back in the studio!
ReneeLocal Guide · 15 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend teaching fitness for over 20 years I was impressed went with my daughter while visiting from NC we were drilling sweat great class
Response from the owner · a month ago
Hi Renee, Thank you so much for your kind words and your 5-star review! We're so glad you chose to Come Alive with us. It means so much to hear you had a great experience. We can't wait to welcome you back to the hot room. Come sweat with us again soon!
Naomi CampbellLocal Guide · 27 reviewsTotal number of Google reviews Naomi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust went to my 200th class! Even when it’s hard (and it’s always hard) I find myself thinking “Man I love this”
- Class time: Afternoon
Response from the owner · a year ago
Thank you for your review Naomi
Nathanael Lamph3 reviewsTotal number of Google reviews Nathanael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe instructor was very good at motivating me to get through the whole thing! I felt like I was gonna die until the end now I feel amazing! Everyone should try it at least once.
- Class time: Morning
Response from the owner · a month ago
Hi Nathanael, We appreciate your thoughtful feedback and your 5-star review! Thank you for choosing Body Alive and for letting us be part of your fitness journey. See you back in the hot room soon!
Happy26!Local Guide · 123 reviewsTotal number of Google reviews Happy26! has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis Pilates class might just be the most intense one out there. The studio is super clean, prices are great, and the atmosphere is amazing, thanks to the world-class staff. I attended a class with Kennedy, who is an incredible instructor. Having tried over 500 different Pilates classes across the country, I can say hers will challenge even the fittest individuals.
- Class time: Afternoon
Response from the owner · a month ago
Hi Happy26!, Thank you for sharing your experience! Your support means so much to our team, and we're thrilled you enjoyed your time at Body Alive. We're excited to have you back in the hot room. Come Alive and come sweat with us again soon!
Aidie Allen7 reviewsTotal number of Google reviews Aidie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI really love your guys hot Mat Pilates classes but I would come here so much more if you guys incorporated more yoga classes! Sometimes I want a good workout and sometimes I want a nice stretch
Response from the owner · a month ago
Hi Aidie, Thank you for being part of the Body Alive community and for sharing your feedback. We appreciate your support and hope your next visit earns all five stars. Come sweat with us again soon!
Business details
- Address: 542 E University Pkwy, Orem, UT 84097
- Website: bodyalivefitness.com
- Service area: Orem, UT