Analyzing 9,994,33710M ReviewsFor 28,18028.2K Experts
Google reviewers rate Body Escape Spa 4.8 out of 5 based on 40 reviews, with the owner responding to 95% of feedback. Clients frequently praise the spa's clean, calming environment and the professional, thorough care provided during massages, facials, hair styling, and waxing. Many note that communication is responsive and pricing is reasonable, though two low-star reviews criticize high costs and an instance of a locked facility at an appointment time.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
40 Google reviews we collected
Phrases our text analysis found in 37 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lisa was warm, kind, respectful, and very knowledgeable.”
“I have referred friends and family who have also enjoyed there services and I couldn’t recommend this place enough!”
“More people need to see Kathy and experience her excellent work!”
“Prices are very reasonable, and this last time she was able to fit me in after a last minute call.”
“…d I had a ton of grow out so the top half of my hair was darker, she explained it would take time to get back to the blonde I once was but she’d do he…”
“Lisa is so kind, professional, and provides a fast but thorough service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Body Escape Spa for 3 kinds of job. Pick one to see what they paid and said.
Lisa is the best!! I will not go anywhere else, she is very talented in what she does.
Lisa left me feeling pampered, fresh, and relax! I had the best facial I have ever had in my life here at Body Escape Spa. Lisa was warm, kind, respectful, and very knowledgeable. The spa is clean, relaxing, and soothing. I will continue to visit Lisa once a month to ensure that my skin maintains moisture and clarity.
Lisa is phenomenal at all the services she provides! I knew from my first visit for a massage I had finally found my place for wellness. For massages she will focus on all your target areas and ensures you leave rejuvenated. For your initial facial visit she will take her time to address every concern and give you…
Go see Kathy at Body Escape Spa in Quincy! She is the sweetest, kindest hair stylist and knows her stuff! She did a partial foil on my daughter and a wash cut blow dry for her best friend (their reviews to follow) and what a phenomenal job done! More people need to see Kathy and experience her excellent work!
i contacted them and decided not to book because their massage is definitely over priced even before any tip , I found a Groupon deal for about half the price.
Lisa is AMAZING!! She gave me the best massage I have ever had in my entire life! She is delightful, her salon is lovely, and she is so talented at what she does! I can’t recommend her massage highly enough!
| Job | Reviews | Category typical |
|---|---|---|
| Spa packages | 4 | — |
| Facial | 3 | — |
| Skin treatments | 2 | $103–$149 |
4.8 ★★★★★ 40 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lisa is the best!! I will not go anywhere else, she is very talented in what she does.
Thank you, Jaidyn! Your kind words mean a lot to me. I am so grateful for your trust and support, and I look forward to seeing you again!
Lisa left me feeling pampered, fresh, and relax! I had the best facial I have ever had in my life here at Body Escape Spa. Lisa was warm, kind, respectful, and very knowledgeable. The spa is clean, relaxing, and soothing. I will continue to visit Lisa once a month to ensure that my skin maintains moisture and clarity.
Thank you Angel for your lovely review! I am so happy you left feeling pampered, refreshed, and relaxed. It was a pleasure, taking care of you, and I truly appreciate your kind words and support. I look forward to seeing you again!
Lisa is phenomenal at all the services she provides! I knew from my first visit for a massage I had finally found my place for wellness. For massages she will focus on all your target areas and ensures you leave rejuvenated. For your initial facial visit she will take her time to address every concern and give you advice on how to take care of your skin at home! I have referred friends and family who have also enjoyed there services and I couldn’t recommend this place enough! 10/10!
Go see Kathy at Body Escape Spa in Quincy! She is the sweetest, kindest hair stylist and knows her stuff! She did a partial foil on my daughter and a wash cut blow dry for her best friend (their reviews to follow) and what a phenomenal job done! More people need to see Kathy and experience her excellent work!
Thank you Janelle for your wonderful review! We are so happy you and your daughter had a great experience with Kathy. She‘ll be delighted to hear your kind words. We truly appreciate your recommendation and look forward to seeing you again!
i contacted them and decided not to book because their massage is definitely over priced even before any tip , I found a Groupon deal for about half the price.
For clarity to anyone reading this review: this reviewer has never been a customer and has never received a massage or any other service from our business. He called only to ask about pricing and was quoted $125 for a 90-minute Swedish massage. He then asked us to provide the same 90-minute service for $80. We respectfully declined because our established prices apply consistently to all clients and are not negotiable. Shortly afterward, he posted this one-star review solely because he considered the quoted price too high. He has also confirmed in writing that he had no service experience with our business. A one-star rating normally suggests a firsthand negative experience, but no appointment was booked, no payment was made, and no service was provided in this case. This rating is based only on our decision not to reduce a $125 service to $80 and does not reflect the quality, professionalism, or experience we provide to our clients. Promotional prices offered by unrelated businesses through Groupon do not determine our pricing.
Lisa is AMAZING!! She gave me the best massage I have ever had in my entire life! She is delightful, her salon is lovely, and she is so talented at what she does! I can’t recommend her massage highly enough!
Hi Susan, Thank you so much, Susan, for your thoughtful and generous review! I sincerely apologize for the late response. I just came across your review and didn’t want to miss the opportunity to thank you. I’m so happy to hear that you loved your massage and enjoyed your experience at the salon. Your recommendation and kind words mean so much to me. I look forward to welcoming you back soon! ❤️
Love the massage every time. Facials are very professional and relaxing. Best haircuts!
Maryellen, Thank you so much for your wonderful review, and please accept our apologies for the delayed response! We just came across your review and realized we hadn’t had a chance to respond. We truly appreciate you taking the time to share your experience with us. We’re so happy to hear that you’ve been enjoying our massages, facials, and haircuts! Your kind words and continued support mean so much to us. We look forward to seeing you again soon! ❤️✨ Best. Lisa.
Visited twice for massage therapy and Lisa is truly exceptional!
Thank you so much, Gabriel, for your wonderful review! It means so much to know you’ve trusted me for two Massage therapy season and had such a positive experience. Your support, truly means the world to me. I look forward to helping you relax and feel your best again soon!
I generally do not leave reviews that are outstanding, because then it becomes harder to get appointments with new clients signing up. But all the services at Body Escape are amazing. Both Lisa and Linda are exceptional at what they do, so I would highly recommend this spa for a massage, facial and other services.
Thank you so much, Frank, for taking the time to leave such a thoughtful review. I truly appreciate your kind words and your support. I also apologize for my delayed reply. I recently regained access to my Google business profile after a technical issue. It means so much that you choose to share your experience, and I am grateful for your trust. I look forward to welcoming you back whenever you need to relax and recharge.!
I got my hair done by Kathy and let me tell you it was a 10 out of 10!!! She is extremely friendly and such a nice person. I went in for a full foil and cut and I had a ton of grow out so the top half of my hair was darker, she explained it would take time to get back to the blonde I once was but she’d do her best within what would be safe for my hair without damaging. She took her time and exceeded my expectations. The hair cut is amazing. The color is absolutely beautiful, it is blended beautifully from the root. She is amazing and another thing, she is a pro with the hair tools (scissor, blow dryer and curler). 10 out of 10 and I will 100% be back! Thank you Kathy!! 😊
Think you so much, Christine, for your wonderful review! We are so happy to hear Kathy took great care of you and that you love your new look. We truly appreciate your support and can’t wait to welcome you back!
Analyzing 9,994,33710M ReviewsFor 28,18028.2K Experts
