Massage therapist · San Francisco, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 67%
5.0★★★★★153 Google reviews · 17 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bodywork by Michael five stars based on 153 reviews, with the owner responding to all feedback. Clients frequently praise the convenient location near transit, customizable amenities like music and aromatherapy, and the therapist’s ability to address chronic pain with precise, deep pressure. Many note his clear communication, punctuality, and reasonable pricing for long-term care. One low-star review criticized the session for lacking effective relief on specific muscle stiffness despite the duration.
Google rating: 5.0 out of 5 from 153 reviews (99% five-star).
Reviews on this page: 153 Google reviews (143 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Massage Therapist serving San Francisco, California.
Data from Google, last updated November 10, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bodywork by MichaelMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bodywork by Michael: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bodywork by Michael: 97/100 on this factor. Category median: 94.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bodywork by Michael: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bodywork by Michael: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bodywork by Michael: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
153 Google reviews we collected
5.0of 5
5 stars15199%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 143 written reviews
96%praise
Praise17996%
Complaints74%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1257%
Reasonable943%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend5932%
Staff & attitude4926%
Quality & results2715%
Speed & response169%
Communication137%
Honesty & trust137%
Price & value95%
What customers talk about
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend him for those looking for a great massage after a long work or gym week.”
“I can't recommend Michael enough for an amazing massage at an affordable price!”
“Michael is very attentive and the location adds a relaxing feeling.”
“Great location , the parking lot is right across the Street on Ellis , Michael always does good work , followed him from Burke and still putting in great effort”
“I was having all kinds of issues with my body and he helped bring me to a much better place almost immediately.”
“He listened as I described a few spots to focus on and then went at it with great expertise and care.”
“This wasn't just a massage, it was a genuinely restorative experience.”
“I will be coming back every time I'm in the bay :) more than worth it.”
People customers mention
Flood4 reviews
Street3 reviews
Micheal3 reviews
Building3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Alejandro3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Michael is very attentive and the location adds a relaxing feeling. I would recommend him for those looking for a great massage after a long work or gym week. I changed my long term massage therapist to start working with Michael and the results are incomparable!
Great price
Dyan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I went in for my first visit with Michael and I will absolutely be coming back. As someone with chronic neck and shoulder pain from desk work, I am always concerned that a massage therapist won’t be able to give me relief. Holy shiz, Michael can!!! He has curated a beautiful space to relax and feel comfortable. It…
AzizaLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Michael is truly exceptional at what he does. From the moment you walk in, you can tell every detail of the space was thoughtfully curated - the scent, the table, the music, the overall comfort of the room. It creates this immediate sense of calm before the massage even begins.
What sets Michael apart is his…
Great price
BradLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
One of the best massages I have ever had which says a lot being that I have been receiving monthly massages for almost 20 years. Michael is so good that he is now my go to masseuse after just my first massage with him. Awesome technique, great music that is customized to your taste and easy method to book a…
Reasonable price
Mark11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Michael was one of the most intuitive therapists I've ever experienced. He listened as I described a few spots to focus on and then went at it with great expertise and care. He kindly also accommodated a last minute request while I was on the run. He's my go-to whenever visiting SF. A must massage for anyone looking to get the kinks worked out.
Great price
Don7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
After having several frustrating experiences with local masseurs who seem more interested in creating an ‘experience’ when I want my body worked on, I had a great massage with Michael.
Michael is very attentive and the location adds a relaxing feeling. I would recommend him for those looking for a great massage after a long work or gym week. I changed my long term massage therapist to start working with Michael and the results are incomparable!
Price assessment: Great price
Response from the owner · 3 weeks ago
Glad to have you as a regular! Thank you so much for taking the time to write this. It truly means so much to my small business.
Dyan Boyle3 reviewsiTotal number of Google reviews Dyan has written across all businesses on Google Maps, not just this one.
I went in for my first visit with Michael and I will absolutely be coming back. As someone with chronic neck and shoulder pain from desk work, I am always concerned that a massage therapist won’t be able to give me relief. Holy shiz, Michael can!!! He has curated a beautiful space to relax and feel comfortable. It truly feels like a spa experience. He listens to your needs, asks appropriate questions, and gets to work. It was truly magical and I can’t wait to go back. Also, as a plus, it’s SO convenient to get to. I took the BART, exited on Powell St and BAM there it was. Couldn’t have been an easier or more pleasant experience.
Response from the owner · 2 months ago
Thank you for taking the time to write me such a kind and thoughtful review. I'll look forward to seeing you again soon.
Aziza SyedLocal Guide · 14 reviewsiTotal number of Google reviews Aziza has written across all businesses on Google Maps, not just this one.
Michael is truly exceptional at what he does. From the moment you walk in, you can tell every detail of the space was thoughtfully curated - the scent, the table, the music, the overall comfort of the room. It creates this immediate sense of calm before the massage even begins.
What sets Michael apart is his intuitive understanding of the body. His touch is precise and purposeful - he was able to identify problem areas I didn't even realize I had. It's clear he has a deep, almost innate knowledge of how the body holds tension and stress.
This wasn't just a massage, it was a genuinely restorative experience. I left feeling lighter, both physically and mentally. Highly recommend Michael to anyone looking for a truly skilled and attentive massage therapist!
Price assessment: Great price
Response from the owner · 2 months ago
Thank you! Thank you! Thank you! It really means a lot to me that you took the time to write such a thoughtful review. THIS is how small businesses like mine grow and YOU are the best kind of client.
Brad FLocal Guide · 13 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
One of the best massages I have ever had which says a lot being that I have been receiving monthly massages for almost 20 years. Michael is so good that he is now my go to masseuse after just my first massage with him. Awesome technique, great music that is customized to your taste and easy method to book a massage plus his location is close to transit hubs. I highly recommend him.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Dude, thank you so much! That’s quite the compliment. See you soon.
Mark Hartnett11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Michael was one of the most intuitive therapists I've ever experienced. He listened as I described a few spots to focus on and then went at it with great expertise and care. He kindly also accommodated a last minute request while I was on the run. He's my go-to whenever visiting SF. A must massage for anyone looking to get the kinks worked out.
Price assessment: Great price
Response from the owner · 3 months ago
Glad to be of service. Thank you so much for taking the time to write a review for me and help me grow my business. Looking forward to seeing you next time you're in town.
Don Hesse7 reviewsiTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
After having several frustrating experiences with local masseurs who seem more interested in creating an ‘experience’ when I want my body worked on, I had a great massage with Michael.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Awesome, love to hear it! See you again soon
Rich Parsons2 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Michael's business is so carefully and thoughtfully designed that it hard not to be impressed. His studio is comfortable and inviting, he offers a remarkable number of options with each massage, and he is clear about what he is doing every step of the way. I think what impressed me the most, though, was his ability to apply the exact same pressure whether he was using his forearms, elbows, palms or hands. The massage was excellent and I will definitely go back.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you so much for this review, I appreciate your kind words. Reviews do so much to help my business succeed and I appreciate Clients like you.
Xavier GuillaumeLocal Guide · 12 reviewsiTotal number of Google reviews Xavier has written across all businesses on Google Maps, not just this one.
Michael is hands down the best massage therapist I’ve ever been to. I’m currently a performer on a national broadway tour and he is the type of massage therapist I want to find in every city. My work schedule is very grueling and taking time to get massages helps for recovery and relaxation on stressful weeks. Great communication, perfect pressure. I felt like a new person afterward. Cannot recommend him enough.
Price assessment: Great price
Response from the owner · 4 months ago
Love to hear it! Thank you so much for taking the time to write a review, I appreciate it.
Look forward to seeing you again soon
