Landscape lighting designer · Chapel Hill, NC · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 43 outdoor living servicesiPosition by Experts Score among all companies we track in this category. · better than 76%
4.9★★★★★55 Google reviews · 23 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Bolt Outdoor Lighting Pros holds a 4.9/5 rating from 55 Google reviews, with the owner responding to 89% of them. Customers frequently cite punctual appointments, clear communication, and knowledgeable design advice for new installations, repairs, and system upgrades. Most reviewers are satisfied with the quality of work and value, though one lower-rated review noted a negative experience regarding perceived rudeness during an initial sales consultation.
Google rating: 4.9 out of 5 from 55 reviews (96% five-star).
Reviews on this page: 55 Google reviews (43 with written comments, 6 with photos).
Owner responses: the business replied to 89% of reviews.
Most recent review: October 14, 2026.
Service: Outdoor Living Service serving Chapel Hill, North Carolina.
Data from Google, last updated November 6, 2026.
Score profile vs other outdoor living services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bolt Outdoor Lighting ProsOutdoor Living Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bolt Outdoor Lighting Pros: 95/100 on this factor. Category median: 89.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bolt Outdoor Lighting Pros: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bolt Outdoor Lighting Pros: 97/100 on this factor. Category median: 94.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bolt Outdoor Lighting Pros: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bolt Outdoor Lighting Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–
Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5396%
4 stars12%
3 stars12%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
98%praise
Praise8598%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1922%
Staff & attitude1821%
Would recommend1821%
Quality & results1517%
Communication89%
Price & value78%
Honesty & trust22%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast response when called on, l'm inpress with the quality of work that's been rendered, thank you so much Kevin, and Mario.”
“The installers and the pro I spoke with every step along the way were both very nice and informative.”
“They won't try to oversell items you don't need and will recommend changes to the initial design in order to give your house that "wow" reaction.”
“He did a thorough review with necessary replacements in a very timely manner.”
“Thanks for the quick, easy email communication process.”
“Cost was reasonable.”
“Kevin is always prompt and reliable whenever a light needs attention, ensuring a hassle-free experience.”
People customers mention
Kevin8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bolt Outdoor Lighting Pros for 1 kind of job. Pick one to see what they paid and said.
GGlennLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Speechless, top quality work.
I love their service looking forward to continue doing business with them.
Fast response when called on, l'm inpress with the quality of work that's been rendered, thank you so much Kevin, and Mario. I'm very much pleased with your work, I have locked your contact info my phone. Lol five star indeed ..
+ Responsiveness+ Punctuality+ Quality
HHeather5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
I really loved the final product. The lighting makes a huge difference in the appearance of my house. The installers and the pro I spoke with every step along the way were both very nice and informative. I couldn’t ask for more. I had a great experience with Bolt! It was worth the price.
+ Responsiveness+ Quality+ Professionalism
CCindy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
We would HIGHLY recommend Bolt Outdoor Lighting. We were looking to get front and backyard lighting for our home. We are so happy we went with Kevin. He is METICULOUS with his work and extremely customer focused. He provided great feedback on what he felt would look best and provided a lot of recommendations.…
MMaryLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Owner took time to look over two projects in detail. He offered new ideas and solutions to existing problems. I also found they do refurbishing for existing lighting as well! Extremely pleased and have new and better priced options for my lighting and irrigation needs. Would highly recommend!
MMichael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bolt is fast, responsive, and effective. Highly recommend for contractors and homeowners.
SSusanLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I enjoy good landscape lighting, and I know I can rely on Bolt Outdoor Lighting to keep it all running smoothly. Highly recommend.
6/6/2025: continued excellent response and service from Fontaine, it’s a delight to deal with them.
Speechless, top quality work.
I love their service looking forward to continue doing business with them.
Fast response when called on, l'm inpress with the quality of work that's been rendered, thank you so much Kevin, and Mario. I'm very much pleased with your work, I have locked your contact info my phone. Lol five star indeed ..
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 4 years ago
Thankyou Glenn for you're business and for the kind words, we will see you soon to add more lights :)
H
Heather Johnson5 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
I really loved the final product. The lighting makes a huge difference in the appearance of my house. The installers and the pro I spoke with every step along the way were both very nice and informative. I couldn’t ask for more. I had a great experience with Bolt! It was worth the price.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago
Thankyou, it was a pleasure to provide our lighting services for your beautiful home!
C
Cindy Benoit10 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
We would HIGHLY recommend Bolt Outdoor Lighting. We were looking to get front and backyard lighting for our home. We are so happy we went with Kevin. He is METICULOUS with his work and extremely customer focused. He provided great feedback on what he felt would look best and provided a lot of recommendations. After install, he came back at night to take a look at how the lights looked because HE wanted to make sure it looked good and did not need to adjust anything. He and his team were professional and always on time. We would highly recommend.
Response from the owner · a year ago
It was our pleasure to serve you and your outdoor lighting needs!
M
Mary MoseleyLocal Guide · 32 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Owner took time to look over two projects in detail. He offered new ideas and solutions to existing problems. I also found they do refurbishing for existing lighting as well! Extremely pleased and have new and better priced options for my lighting and irrigation needs. Would highly recommend!
Response from the owner · 8 months ago
Thank you so much Mary!
D
Deb Clarke6 reviewsiTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
I enjoy good landscape lighting, and I know I can rely on Bolt Outdoor Lighting to keep it all running smoothly. Highly recommend.
6/6/2025: continued excellent response and service from Fontaine, it’s a delight to deal with them.
Positive: Responsiveness, Quality
T
Thomas FriedlLocal Guide · 31 reviewsiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
2/2021: Blake & Skeets from Bolt Lighting are fabulous!! They take the time to understand the details about your project as well as any concerns you may have. They are very accommodating and are EXTREMELY knowledgeable about lighting options, what works, and what to avoid. They won't try to oversell items you don't need and will recommend changes to the initial design in order to give your house that "wow" reaction. The first time Skeets turned on the new lights, my wife and I were blown away! "Wow" was achieved! In fact, our neighbor stopped by the next day to compliment the new lights on our house. I would definitely recommend Bolt Lighting and will use them again on future projects. Thanks Blake & Skeets! Job well done...
7/2024: Kevin quickly diagnosed the problem and recommended appropriate repair actions. Cost was reasonable. Thanks for the work, Kevin!
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago
We appreciate your business Thomas and welcome to the BOLT family! Years of enjoyment await with your family and glad to be apart of your outdoor living solution
`
`Andrea Swyers2 reviewsiTotal number of Google reviews `Andrea has written across all businesses on Google Maps, not just this one.
