Concrete contractor · Chapel Hill, NC · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 43 outdoor living servicesiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★65 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for professional workmanship, punctuality, and clear communication throughout driveway, patio, and sidewalk projects. Reviewers note reasonable pricing, thorough contract details, and the owner's hands-on involvement in design and problem-solving. The business maintains a perfect five-star rating from sixty-five reviews, with the owner responding to the vast majority of feedback. No common criticisms appear in the provided excerpts, which focus exclusively on positive experiences with the team's reliability and quality.
Google rating: 5.0 out of 5 from 65 reviews (100% five-star).
Reviews on this page: 65 Google reviews (63 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 15, 2026.
Service: Outdoor Living Service serving Chapel Hill, North Carolina.
Data from Google, last updated November 6, 2026.
Score profile vs other outdoor living services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyOutdoor Living Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Classic Concrete Design, Inc.: 99/100 on this factor. Category median: 89.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Classic Concrete Design, Inc.: 97/100 on this factor. Category median: 86.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Classic Concrete Design, Inc.: 97/100 on this factor. Category median: 94.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Classic Concrete Design, Inc.: 100/100 on this factor. Category median: 99.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Classic Concrete Design, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
5.0of 5
5 stars65100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
100%praise
Praise158100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price764%
Reasonable436%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3321%
Staff & attitude2818%
Speed & response2616%
Communication2214%
Price & value2113%
Would recommend2113%
Honesty & trust74%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chris and his team did a fantastic job with our driveway extension.”
“Highly recommend - you can trust for professionalism and quality!”
“Every promise they made was kept, and they consistently showed up on time, well prepared, and professional.”
“The communication was excellent, even as we changed our mind and the end product is even better than we imagined.”
“When we ran into soft ground in parts of the yard and had to increase the scope of the project, pricing remained fair.”
“Five stars all around for the experience, the team, and their work.”
“The rate was reasonable and we now have a reliable place to park our car when we have company.”
People customers mention
Chris19 reviews
Durham5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Classic Concrete Design, Inc. for 6 kinds of job. Pick one to see what they paid and said.
SSharonLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Highly unusual experience - Chris the owner was there from the initial design phase through completion and clean-up. I appreciate his persistence through some challenges with the city permitting process and could not be happier with the outcome. Highly recommend - you can trust for professionalism and quality!
Driveway installation
LLesley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The communication was excellent, even as we changed our mind and the end product is even better than we imagined. Five stars all around for the experience, the team, and their work.
JJames13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Chris and his team did a great job on my driveway. I had went through two concrete companies that were just not doing what I needed done. I had a s shaped design driveway. The other companies struggled on the design and forms but Chris’ team did it exactly the way I wanted them done in 1 day. Chris also pointed…
Great priceConcrete driveway building
AAlysonLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Chris and his team were excellent to work with from start to finish. Every promise they made was kept, and they consistently showed up on time, well prepared, and professional. The work itself was high-quality and thorough. Chris personally checked in with us multiple times throughout the project to make sure the…
Reasonable priceDriveway installation
PPhilip4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Classic Concrete Designs added driveway extensions and a new front wall plus’s a path to my back yard and a large patio. All of it was dyed and stamped. Working with Chris to plan the project was great! He helped with recommendations for the color and recognized preparation steps I hadn’t thought about like…
KKaren3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The team did a wonderful job on our driveway. When we had changes, they happily did it. They added a nice decorative area at the front of the driveway. We would definitely recommend Chris and his team. You can see from our Before and After photos , what a great job they did .
Highly unusual experience - Chris the owner was there from the initial design phase through completion and clean-up. I appreciate his persistence through some challenges with the city permitting process and could not be happier with the outcome. Highly recommend - you can trust for professionalism and quality!
Services: Driveway installation
Response from the owner · 2 weeks ago
Sharon, thank you for the positive review!
L
Lesley & Jonathan Liebtag2 reviewsiTotal number of Google reviews Lesley has written across all businesses on Google Maps, not just this one.
The communication was excellent, even as we changed our mind and the end product is even better than we imagined. Five stars all around for the experience, the team, and their work.
Response from the owner · a month ago
Thank you so much for the positive review! Looking forward to working with you again in the future.
J
James B13 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Chris and his team did a great job on my driveway. I had went through two concrete companies that were just not doing what I needed done. I had a s shaped design driveway. The other companies struggled on the design and forms but Chris’ team did it exactly the way I wanted them done in 1 day. Chris also pointed out some issue areas and was able to work them into the design I was going for. Wish we had gone with Classic Concrete Designs the first time but glad now it is done exactly how we wanted it.
Price assessment: Great price
Services: Concrete driveway building
A
Alyson CurtisLocal Guide · 10 reviewsiTotal number of Google reviews Alyson has written across all businesses on Google Maps, not just this one.
Chris and his team were excellent to work with from start to finish. Every promise they made was kept, and they consistently showed up on time, well prepared, and professional. The work itself was high-quality and thorough. Chris personally checked in with us multiple times throughout the project to make sure the plans still held. When we ran into soft ground in parts of the yard and had to increase the scope of the project, pricing remained fair. The whole experience was outstanding from the very beginning, and we’d highly recommend them.
Price assessment: Reasonable price
Services: Driveway installation
Response from the owner · 4 months ago
Thank you for the positive review! I hope you enjoy your new driveway for years to come!
P
Philip Barrow4 reviewsiTotal number of Google reviews Philip has written across all businesses on Google Maps, not just this one.
Classic Concrete Designs added driveway extensions and a new front wall plus’s a path to my back yard and a large patio. All of it was dyed and stamped. Working with Chris to plan the project was great! He helped with recommendations for the color and recognized preparation steps I hadn’t thought about like replacing drain pipes that would be beneath the concrete. He also followed up after each step (completion of the forms and completion of the pour) to make sure I was happy and answer any questions. I have recommended Chris and CCD to my family and neighbors.
Thank you so much for the kind words! It was a pleasure working with you to transform your outdoor space. We take a lot of pride in our driveway construction in Durham, North Carolina, and we always want to ensure the foundational work—like those drain pipes—is handled correctly before we pour.
We're thrilled that you’re happy with the custom dyed and stamped finish on your new driveway extensions, front wall, and patio. Referrals to family and neighbors are the highest compliment we can receive! Thanks again for choosing Classic Concrete Design.
K
Karen Jedrzynski3 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
The team did a wonderful job on our driveway. When we had changes, they happily did it. They added a nice decorative area at the front of the driveway. We would definitely recommend Chris and his team. You can see from our Before and After photos , what a great job they did .
Response from the owner · Edited 6 months ago
Hi Karen, thank you so much for the glowing review! We really enjoyed helping you design and install your new stamped concrete driveway in Durham, NC.
At Classic Concrete Design, we believe that proper site preparation—like replacing those underground drain pipes—is the most important part of long-lasting driveway construction in North Carolina.
We truly appreciate you recommending our Durham concrete services to your family and neighbors. Enjoy your new outdoor space!"
R
Robby battleLocal Guide · 31 reviewsiTotal number of Google reviews Robby has written across all businesses on Google Maps, not just this one.
Chris and his team did a fantastic job with our driveway extension. He was fast and communicative. His team got everything accomplished on time and there were no hidden fees or anything. The rate was reasonable and we now have a reliable place to park our car when we have company.
Price assessment: Reasonable price
Services: Driveway installation
Response from the owner · 2 months ago
Hi Bobby, it was a pleasure working with you. Thanks for the positive review!
M
Michael S4 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
We had our driveway and sidewalk redone by Classic Concrete Design. They did an excellent job from start to finish. The process was smooth, the quote was straightforward and the contract was easy to understand and thorough. Chris was very responsive, he answered all of my questions and addressed all of my concerns.
The work itself looks great. They tore up the old driveway and sidewalk and got rid of the debris causing no damage to the house or property. The crew was professional and their attention to detail was impressive. I got to review the framing before they poured, which was great for peace of mind. The end result looks great, I have no complaints and I would highly recommend Classic Concrete Design.
Response from the owner · 2 months ago
Hi Michael, it was a pleasure working with you. Thanks for the positive review!
P
Pat Moore2 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Our steep driveway makes it difficult to enter the garage. As octogenarians, we are concerned about falling pushing the trash bins to the alley. Chris responded quickly and determined that the driveway could not be successfully altered. He charged nothing for his services. Honesty and integrity lives... as demonstrated by Chris Maestro.
Price assessment: Great price
Services: Driveway repairs
Response from the owner · 9 months ago
Hi Pat, thank you for the honest review. Sorry we were not able to help you with your driveway. Please keep us in mind if you need other concrete services in the future.!
G
Gary Huber7 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
CCD recently helped us demolish our old driveway and install a new one. Very impressed by the finished product! Chris provided excellent communication and advice throughout the entire project. We sought multiple bids and CCD was at the lower end of the bid range - tremendous value. Highly recommend
Price assessment: Great price
Services: Driveway installation, Concrete driveway building
Response from the owner · 10 months ago
Hi Gary, thanks for the positive review. I hope you enjoy your new driveway for years to come!
