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Prominent Nightscapes

Landscape lighting designer · Chapel Hill, NC · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 43 outdoor living servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 35 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Mar 2025latest review

Prominent Nightscapes at a glance

Customers report that Prominent Nightscapes handles residential outdoor lighting projects with punctuality, clear communication, and competitive pricing. Reviewers highlight the team's willingness to adjust designs until satisfaction is reached, their use of quality materials, and their practice of holding invoices until clients approve the final layout. The company maintains a perfect five-star rating based on thirty-five reviews, with the owner responding to ninety-one percent of those comments.

  • Google rating: 5.0 out of 5 from 35 reviews (100% five-star).
  • Reviews on this page: 35 Google reviews (33 with written comments, 6 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: March 22, 2025.
  • Service: Outdoor Living Service serving Chapel Hill, North Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other outdoor living services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.

Satisfaction96Reliability95Craft & service95Value100Momentum–Replies to reviews–Satisfaction: 96 (median 89)Reliability: 95 (median 86)Craft & service: 95 (median 94)Value: 100 (median 99)
Prominent NightscapesOutdoor Living Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Prominent Nightscapes: 96/100 on this factor. Category median: 89.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Prominent Nightscapes: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Prominent Nightscapes: 95/100 on this factor. Category median: 94.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Prominent Nightscapes: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

35 Google reviews we collected

  • 5 stars35100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise78100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1823%
  • Quality & results1418%
  • Speed & response1317%
  • Price & value1317%
  • Would recommend1215%
  • Communication79%
  • Honesty & trust11%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Knowledgeable, responsive friendly and affordable- everything you look for in any vendor.”
  • “Eric and team did a great job getting up lighting done for our house!”
  • “They were also more responsive to questions, and addressed tweaks/requests after positioning the lighting before finalizing everything.”
  • “They also had more reasonable estimates than the other well-known companies we contacted.”
  • “I am 100% pleased with the work done by Eric and his crew and certainly will use them again when needed.”
  • “During our initial consultation Kenton took the time to explain all of our options and had an estimate to me right away.”
  • “They really knew their stuff about products and design and I trusted them to plan and implement a visually appealing and functional lighting display.”

People customers mention

  • Kenton 9 reviews
  • Eric 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JohnLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Eric and team did a great job getting up lighting done for our house! Even in inclement weather! Very personable and meticulous. They also did our back landscaping lighting and we will have him do some more once we finish our backyard upgrades! Everything looks awesome. Definitely check them out if you're looking!

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It was great working with Eric. We were able to talk through what I envisioned for my home and Eric and his team were able to deliver. We are completely happy with the outcome of the lighting for our home.

Customer photo from Shawn's review
LarryLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric and team are amazing - quiet, competent and professional. The lighting outcome is awesome and better than we envisioned! Thank You Prominent Nightscapes!

+ Responsiveness+ Punctuality+ Quality
jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The representative of Prominent Nightscapes spent time with me to walk the property and give an estimate prior to financial commitment, which was very helpful, and less burdensome than some other companies I called. They were also more responsive to questions, and addressed tweaks/requests after positioning the…

Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We took three estimates for upgrading our outdoor lighting from halogen to LED. Eric's quote and subsequent follow up won the day. His was the only company that checked back with us -- then, once selected, he delivered quality service and products. Happy to recommend him!

+ Responsiveness+ Punctuality+ Quality
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I worked with Eric and had an excellent experience. They installed my outdoor lighting system and now we have an impressive front and back yard that we are proud of. Professional, adhering to detail, quality products, and just plain good folks to work with. They made sure that everything was just the way we wanted it.

+ Responsiveness+ Punctuality+ Quality

Photos

Customer reviews

5.0 ★★★★★ 35 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John ParksLocal Guide · 30 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric and team did a great job getting up lighting done for our house! Even in inclement weather! Very personable and meticulous. They also did our back landscaping lighting and we will have him do some more once we finish our backyard upgrades! Everything looks awesome. Definitely check them out if you're looking!

Shawn Blanchard3 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was great working with Eric. We were able to talk through what I envisioned for my home and Eric and his team were able to deliver. We are completely happy with the outcome of the lighting for our home.

Response from the owner · 2 years ago

Thanks Shawn! It turned out fantastic! We enjoyed working with you on the project.

James McLamb5 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prominent Nightscapes recently refurbished, expanded and upgraded my ten year old residential outdoor lighting system. Services provided included installation of extensive path lights, tree and home uplights and special lighting for the back patio and decorative pond. Prior to beginning their work, Eric came out to the house to assess the existing system and formulate a proposal for upgrades and expansion. His proposal was comprehensive snd creative and the cost estimate was quite competitive with other vendors so I awarded the project to his company. They did not disappoint. The initial installation was followed by several additional trips to complete the project and evaluate and adjust the system to insure everything was working properly and all lights were providing the desired coverage. I could not be more satisfied with the end result and the process that got us there. Knowledgeable, responsive friendly and affordable- everything you look for in any vendor. I am 100% pleased with the work done by Eric and his crew and certainly will use them again when needed. I highly recommend them to anyone looking to install an outdoor lighting system.

Response from the owner · 2 years ago

Thanks so much Jim for the kind feedback and beautiful photos! It was a pleasure working with you on your lighting project. Please don't hesitate to contact us on future lighting work!

Larry WardLocal Guide · 25 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric and team are amazing - quiet, competent and professional. The lighting outcome is awesome and better than we envisioned! Thank You Prominent Nightscapes!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago

Thank you Larry! It was a pleasure working with you on your lighting projects!

Brett White3 reviewsTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication, excellent work, and on-time. Stellar!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism
Response from the owner · 3 years ago

Thanks Brett! We enjoyed working with you on your outdoor lighting project and look forward to future projects!

jessica riewe9 reviewsTotal number of Google reviews jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The representative of Prominent Nightscapes spent time with me to walk the property and give an estimate prior to financial commitment, which was very helpful, and less burdensome than some other companies I called. They were also more responsive to questions, and addressed tweaks/requests after positioning the lighting before finalizing everything. They also had more reasonable estimates than the other well-known companies we contacted. We are very happy with the results!

Response from the owner · 4 years ago

Thanks Jessica! We really appreciate the positive feedback and enjoyed working with you on this project. Your house looks fantastic with lights! Thanks again for choosing Prominent Nightscapes.

Lynn Macksey2 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We took three estimates for upgrading our outdoor lighting from halogen to LED. Eric's quote and subsequent follow up won the day. His was the only company that checked back with us -- then, once selected, he delivered quality service and products. Happy to recommend him!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 4 years ago

Thanks Lynn! We really enjoyed working with you on the upgrade. We hope you enjoy it!

Mike Shank3 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I worked with Eric and had an excellent experience. They installed my outdoor lighting system and now we have an impressive front and back yard that we are proud of. Professional, adhering to detail, quality products, and just plain good folks to work with. They made sure that everything was just the way we wanted it.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 4 years ago

Thanks Mike! Your home looks great with outdoor lighting and we really enjoyed working with you on the project!

Erin Latore8 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Prominent Nightscapes after seeing what they did for a few of our neighbors and we could not be happier! From setting up the initial consultation through installation the entire team was extremely responsive, knowledgeable and helpful. During our initial consultation Kenton took the time to explain all of our options and had an estimate to me right away. The install process was just as seamless with the team getting it done in one day and they buried everything so nicely you couldn't even tell they had been there. We were so excited for dusk so we could see everything lit up and it looks better than we even expected. They truly are a first class business and we will definitely be calling them again for our backyard landscape lighting.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 5 years ago

Thanks Erin! It was a pleasure working with you on the project and we are glad you like the lights! Please reach out when ready for adding your backyard lighting!

Alicia JacksonLocal Guide · 11 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Kenton, Logan, and Eric was a pleasure. They are professional and responsive to all questions you may have. They ensure that you enjoy your lights before they send you an invoice. They will continue to work to make it right and that you are COMPLETELY satisfied. The first night I looked at my outdoor lights, one of the windows was not as bright as the other. Kenton came out within 2 days and fixed the issue. All lights now shine bright! I even decided to order an additional light which wasn't a problem. They were able to get it and install it on the same day that they came out to fix the brightness issue with the window. I HIGHLY RECOMMEND Prominent Nightscapes! They offer the best value and were less expensive than the other lighting companies I called for a quote. Choose Prominent Landscapes and you won't be disappointed. From a VERY happy customer!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 5 years ago

Thanks Alicia - We really enjoyed working with you and getting to know you. If you ever need any more lighting assistance, give us a call!

Prominent Nightscapes on Google Maps →

Business details