Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bombay Salon & Spa - Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%49+13.8Replies to reviews 8%14+1.2Craft & service penalty87−1.3Momentum penalty64−3.6Experts Score= 63Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Bombay Salon & Spa - Memphis

Memphis, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 1,077 Google reviews

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Report card

Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bombay Salon & Spa - Memphis is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 49% of makeup artists.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bombay Salon & Spa - Memphis is better than 87% of makeup artists.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than —% of makeup artists.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bombay Salon & Spa - Memphis is better than 64% of makeup artists.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 14% of makeup artists.F
14

Reviews for your job

Customers hired Bombay Salon & Spa - Memphis for 8 kinds of job.

Bombay Salon & Spa - Memphis for eyebrow shaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow shaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 8 Google reviews tagged “Eyebrow shaping”

AdminLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lisa always provides excellent, top-tier services! Never an issue when I get walked-in services.

Paid $20–40Eyebrow shapingEyebrow threading
k1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lisa is fantastic! She does both my eyebrows and my mom's, and we both couldn't be happier. She has a great eye for shaping and always makes sure we leave with brows that are perfectly done and look natural. Lisa is also very friendly and makes the experience very comfortable. Highly recommend!

Paid $1–20Eyebrow beautificationEyebrow shaping
BellLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ask for Sandy! My thread/tint came with a brow massage, yay! loved it and will be back!

Customer photo from Bell's review
Paid $20–40Eyebrow beautificationEyebrow shapingEyebrow threading
Isabella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Kp The best face feels great she's The best see you soon kp

Eyebrow shapingWaxing
Destinee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

kp- loved the experience and would recommend!

Hair threadingEyebrow shaping
AshleyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you come here ask for Sandy! Great customer service and very relaxing facial massages! Love her !

Body waxingBrazilian waxingEyebrow beautification
Torineisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sandy was very nice I went in for eyebrow wax and she did a fantastic job for fast and the establishment was clean as well 10/10 would recommend!

Eyebrow beautificationEyebrow shaping
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ms. Lisa, girl…. You ATE‼️ My eyebrow thread & tint are both PERFECTION👌🏾‼️ A new walk-in customer turned permanent customer after just one visit 😌‼️

Eyebrow beautificationEyebrow shapingEyebrow threading

Price

$32-63% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Eyebrow beautification17—
Eyebrow threading16—
Haircut10$32–$58
Eyebrow shaping8—
Hair threading8—
Eyelash extensions5$99–$151
Basic facial3—
Waxing3—

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