Experts Reviews · Company report
Bombay Salon & Spa - Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%49+13.8Replies to reviews 8%14+1.2Craft & service penalty87−1.3Momentum penalty64−3.6Experts Score= 63Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Bombay Salon & Spa - Memphis

Memphis, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 1,077 Google reviews

Report card

Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bombay Salon & Spa - Memphis is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 49% of makeup artists.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bombay Salon & Spa - Memphis is better than 87% of makeup artists.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than —% of makeup artists.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bombay Salon & Spa - Memphis is better than 64% of makeup artists.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 14% of makeup artists.F
14

Reviews for your job

Customers hired Bombay Salon & Spa - Memphis for 8 kinds of job.

Bombay Salon & Spa - Memphis for eyebrow threading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$1–20
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow threading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 16 Google reviews tagged “Eyebrow threading”

Genesis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Get Lisa, she is the best😍😍😍 I really love my eyebrows

Eyebrow threading
AdminLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lisa always provides excellent, top-tier services! Never an issue when I get walked-in services.

Paid $20–40Eyebrow shapingEyebrow threading
KetriceLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I was torn between my rating. I would give my brow experience 5 stars, and my lash experience a 2. The 2 being for the customer service. My threaded brows by Ambi were perfect and so were my daughter's. I went out on a limb and got my lashes done as well. The end result felt uncomfortable and I couldn't pinpoint…

Paid $40–60Eyebrow threadingEyelash extensions
Remmi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I went in for an eyebrow threading and was immediately seen. My stylist was quick and precise. I loved the way my eyebrows came out and I would 100% recommend this salon if you want your eyebrows done.

Paid $1–20Eyebrow threading
Ashwinaa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lisa is a very kind and talented individual! She did an amazing job on my eyebrows and facial waxing. She also happily readjusted my eyebrows the way I wanted them to be after the service. They really care!

Eyebrow threadingWaxing
DerickaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Worst eyebrow experience I’ve had here. Lisa butchered my brows, made them way too thin, took a chunk from underneath, and then argued with me instead of fixing it. I wasted almost 2 hours (1:00–2:37 PM) only to walk out frustrated. Had to call another location just to get a manager involved. Terrible service — I’m never coming back.

Paid $1–20Eyebrow threading
LatoyaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lisa did a great job!!! I asked for my eyebrows to be waxed because I have never tried the threading method, but Lisa assured me that that method would be better & last longer. I didn't know what to expect.. a little discomfort, but way better than wax. I also got my lashes done, and the entire experience was great! I will definitely be back!!!

Paid $60–80Eyebrow threadingEyelash extensions
EmmyLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick and good

Paid $1–20Eyebrow threading
BellLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ask for Sandy! My thread/tint came with a brow massage, yay! loved it and will be back!

Customer photo from Bell's review
Paid $20–40Eyebrow beautificationEyebrow shapingEyebrow threading
BAKER6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Make sure you stop in to see Sachi, she's my favorite!

Paid $20–40Eyebrow threading
Ashanta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy has great customer service and does a great job

Eyebrow threading
Antonette9014 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I love how attentive and patient KP is providing service. I have went to her several times for eyebrow threading and she does an exceptional job. My Eyebrows are thin so she knew exactly what I wanted, no arch just clean and she filled in to make them look fuller and normal. My favorite eyebrow threader by far❤️

Paid $1–20Eyebrow threading
ErinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I went here for the first time last week because of the reviews. Sandy was attentive and made sure that my hair got the attention it needed. She is very knowledgeable and gladly answers any questions you have. The entire staff makes you feel welcomed when you walk through the door. I would highly recommend this salon and I will be back.

Paid $100–120HaircutShampoo & conditioningEyebrow threading
AshleyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you come here ask for Sandy! Great customer service and very relaxing facial massages! Love her !

Body waxingBrazilian waxingEyebrow beautification
c9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ms. Lisa, girl…. You ATE‼️ My eyebrow thread & tint are both PERFECTION👌🏾‼️ A new walk-in customer turned permanent customer after just one visit 😌‼️

Eyebrow beautificationEyebrow shapingEyebrow threading
Soki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–20Eyebrow beautificationEyebrow threadingMassage

Price

$32-63% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Eyebrow beautification17—
Eyebrow threading16—
Haircut10$32–$58
Eyebrow shaping8—
Hair threading8—
Eyelash extensions5$99–$151
Basic facial3—
Waxing3—

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