Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Bombay Salon & Spa - Memphis logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%84+53.4Reliability 28%49+13.8Replies to reviews 8%14+1.2Craft & service penalty87−1.3Momentum penalty64−3.6Experts Score= 63Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Bombay Salon & Spa - Memphis

Memphis, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 91 makeup artists · 4.8★ from 1,077 Google reviews

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Report card

Percentile vs other makeup artists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bombay Salon & Spa - Memphis is better than 84% of makeup artists.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 49% of makeup artists.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bombay Salon & Spa - Memphis is better than 87% of makeup artists.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than —% of makeup artists.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bombay Salon & Spa - Memphis is better than 64% of makeup artists.B
64
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bombay Salon & Spa - Memphis is better than 14% of makeup artists.F
14

Reviews for your job

Customers hired Bombay Salon & Spa - Memphis for 8 kinds of job.

Bombay Salon & Spa - Memphis for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$32–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 23

All 10 Google reviews tagged “Haircut”

Nikhitha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy gave me the perfect haircut, tailored to my style and needs. Her attention to detail and expert suggestions made the experience fantastic.

Haircut
lakshana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very good and stylish haircut by Sandy. Good service.

Paid $40–60Haircut
Sriteja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy.This lady does the best job and I really loved the service.

Haircut
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy did a phenomenal job cutting my hair!

Haircut
Sneha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy I really loved your work. My haircut exceeded my expectations.

Paid $40–60Haircut
Keerthana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sandy I have done the butterfly haircut. Work is amazing & i loved my haircut. Flaunting my hair everyday.

Haircut
Kolasani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Sangita does good haircut according my requirements. She is communicative.

Paid $40–60Haircut
ErinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I went here for the first time last week because of the reviews. Sandy was attentive and made sure that my hair got the attention it needed. She is very knowledgeable and gladly answers any questions you have. The entire staff makes you feel welcomed when you walk through the door. I would highly recommend this salon and I will be back.

Paid $100–120HaircutShampoo & conditioningEyebrow threading
bhargavi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have visited the store on Tuesday for haircut. The lady, Sangeetha suggested me the hair cut that suits my hair style and she did it perfect. I really very very very happy for the haircut and I suggest very one to visit the store to have good hairstyles. They also provide good customer service I felt this is the…

Paid $40–60Haircut
Yashaswini2 years ago★★★★★

Rating only, no written review.

Paid $60–80Haircut

Price

$32-63% vs typical makeup artists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Eyebrow beautification17—
Eyebrow threading16—
Haircut10$32–$58
Eyebrow shaping8—
Hair threading8—
Eyelash extensions5$99–$151
Basic facial3—
Waxing3—

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